SAMUEL GABRIEL
ADMINISTRATION & HR
Chennai
Summary
Experienced Administration & Human Resources professional with expertise in managing end-to-end HR operations, employee engagement, recruitment, payroll coordination, attendance management, statutory compliance, vendor management, and general administration. Skilled in developing and implementing HR policies, SOPs, and processes while ensuring smooth and efficient day-to-day operations.
A people-oriented professional with strong interpersonal and communication skills, experienced in stakeholder management, team coordination, conflict resolution, and employee relations. Adept at managing multiple priorities, improving operational efficiency, and building collaborative workplace environments.
Committed to aligning people, processes, and business objectives to support organizational growth, operational excellence, and employee satisfaction.
Overview
8
8
Certifications
20
20
years of professional experience
Work History
Manager - Administration & HR
The Schram Academy
10.2024 - Current
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Oversaw project management activities, ensuring timely delivery of objectives within budget constraints.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Team Leader - Office Services
Mckinsey & Company
08.2023 - 02.2024
- Led facility management operations and administration of 125,000 sq. ft. area across 3 floors with a team of 3 administrative professionals.
- Leading Event management from meticulous planning to execution. Forming Event management committee for various events including festival celebrations, Employee engagements and company-wide Events both indoors and Outdoors
- Enabling "Customer Delight" and Creating "Wow Factor" in the functions of Cafeteria Management, Event Management and Facility Management.
- Implementing Business Continuity plan (2023 December Flood) for seamless business operation.
- Facilitating Client visits in coordination with other stakeholders.
Manager - Work Place Services
Blend Labs India Pvt Ltd
10.2022 - 06.2023
- Managing a Team of 5 Administrative Professionals across Chennai and Bangalore locations
- Formulating and Implementing corporate admin policies in the organisation
- Spearheaded facility management operations and administration for 45,000 sq. ft. area in SEZ, ensuring effective use of resources
- Developed and deployed strategies, SOPs, functional policies, and control mechanisms to enhance operational efficiency
- Made strategic decisions for cost-effective transport operations, optimizing service delivery and resource allocation
- Organizing Travel & Accommodations
- Enabling "Customer delight" by identifying customer requirements and monitoring service delivery to all business stakeholders.
Manager - Administration & Employee Experience
FourKites India Pvt Ltd
10.2016 - 10.2022
- As one of the founding Employees, successfully transitioned work place from a 20 seater facility to a 500 seater facility in a span of 2 years
- Spearheading facility management operations & administration of 45000 Sq.ft area with 300+ staff in a SEZ location
- Led the project management of office set-up from warm shell to a fully fitted work space
- Spearheaded facility management operations and administration of 45,000 sq. ft area, supporting 300+ staff in SEZ location
- Planning & forecasting of OPEX budget for efficient operation
- Administered SOC and ISO audits, developed risk mitigation plans, and implemented best practices
- Formulation & Implementation of Hybrid Work Model
- Formulated and implemented hybrid work model to enhance employee experience and operational flexibility
- Monitoring safety & security services of the office on top priority ensuring safety norms including Fire Alarm System & Biometric.
Team Lead - Administration
iOPEX Technologies
09.2015 - 09.2016
- Led team of 3 administrative professionals to enhance overall efficiency and service delivery
- Managing contract renewals including AMCs and ensuring timely payments of all administration bills including rentals and utilities
- Handled the facility operations with 24/7 support
- Managed employee transportation function, ensuring timely arrivals and departures while optimizing costs
- Formulating & Implementing Business Continuity plan particularly during 2015 Chennai Floods
- Monitoring Safety & Security services of the office on top priority ensuring safety norms including Fire Alarm systems & Biometric
- Creating "WOW" factor amidst the stakeholders
- Oversaw cafeteria operations, implementing continuous improvement processes to enhance service quality
- Coordinated with employee experience team to organize company-wide events.
Senior Executive - Administration
CMA CGM Shared Services
06.2014 - 01.2015
- Prepared roster for employee transport users to ensure timely and organized transportation
- Allocated routes to three different vendors to optimize transportation efficiency
- Follow-up with Transport Vendor for On Time arrival and departure
- Coordinated with employee transport users regarding schedule changes to maintain service reliability
- Carried out 12 hours Shift for more than a month to streamline the Employee Transportation function.
Officer - Administration
Caliber Point Business Solutions
06.2013 - 06.2014
- Managed 24/6 facility operations across Chennai & Coimbatore, leading a team of 2 administrative executives to ensure seamless operations.
- Managed the Domestic & International Travel and Accommodation function by optimizing the spend
- Sharing monthly reports on Administrative Expenses to the top management.
- Successfully transitioned workspace from stand-alone building to an IT Park
- Led the project management right from warm shell to fully fitted office space by updating the top management on the daily project updates
- Delivered monthly reports on administrative expenses to top management, providing insights for informed decision-making.
Executive - Administration
Concorde Motors
10.2012 - 06.2013
- Responsible for 3 showrooms and 4 service centres
- Upkeeping of the Showroom with absolute cleanliness
- Renovated Velachery showroom, optimizing spend for enhanced customer experience
- Releasing Purchase orders for Machinery equipment related parts and spares
- Ensured pantry refreshments available and served to customers, enhancing overall satisfaction
- Continuous monitoring of material movements by tightening the security checks
- Coordinated various events, including sales and promotions, to drive customer engagement
- Administering Audits.
Officer
06.2006 - 10.2012
- Worked in Various Stock Broking firms and Teaching Institutions.
Education
MBA (Human Resources) -
College of Engineering (CEG - Guindy Campus)
BSC (Statistics) -
Madras Christian College (Tambaram)
Advanced Strategic Management- Business Excellence - Strategic Management
IIM - Lucknow
Lucknow, India 04.2001 -
Skills
Tamil (Native)
English (Fluent)
Facility Management & Operations
Business Continuity Planning & Risk Management
Vendor & Service Provider Management
SOP Development & Process Improvement
Budget Planning & Cost Control
Transport Management & Operations
Fleet & Vehicle Management
Driver Management & Scheduling
Transport Safety & Compliance
Route Planning & Optimization
Vehicle Maintenance & Documentation
Microsoft PowerPoint
Microsoft Excel
SharePoint
ChatGPT
Claude
Records management
Expense reporting
Visitor management systems
Mailbox management
Invoice processing
Purchase order processing
Asset tracking
Space utilization planning
Travel booking systems
Additional Information
While my professional experience is predominantly in Administration and Human Resources, I am keen to explore opportunities that allow me to engage with people, build meaningful professional relationships, and contribute strategically to business growth. I look forward to leveraging my experience in people management, administration, and organizational processes to create value and support the overall growth of the business.
Certification
INFHRA, Project Management Principles, 05/08/23
Timeline
Manager - Administration & HR
The Schram Academy
10.2024 - Current
Team Leader - Office Services
Mckinsey & Company
08.2023 - 02.2024
Manager - Work Place Services
Blend Labs India Pvt Ltd
10.2022 - 06.2023
Manager - Administration & Employee Experience
FourKites India Pvt Ltd
10.2016 - 10.2022
Team Lead - Administration
iOPEX Technologies
09.2015 - 09.2016
Senior Executive - Administration
CMA CGM Shared Services
06.2014 - 01.2015
Officer - Administration
Caliber Point Business Solutions
06.2013 - 06.2014
Executive - Administration
Concorde Motors
10.2012 - 06.2013
Officer
06.2006 - 10.2012
Advanced Strategic Management- Business Excellence - Strategic Management
IIM - Lucknow
04.2001 -
BSC (Statistics) -
Madras Christian College (Tambaram)
MBA (Human Resources) -
College of Engineering (CEG - Guindy Campus)
Awards
- FourKites India Pvt Ltd, Founding Employee Award, 07/23/18
- FourKites India Pvt Ltd, Hard work & long hours Award for Setting up New Office in DLF, 07/23/18
- SAMUEL RAJKUMAR GFourKites India Pvt Ltd, Covid Care Support Award, 02/21/22
- CMA CGM Shared Services, Special Recognition Award, 12/21/15