Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Professional Development
Timeline
Generic

SAMUEL K VANLALBELA

Bengaluru

Summary

Dynamic System Administrator with a proven track record at Zoomcar India, excelling in IT asset management and Windows Server maintenance. Adept at diagnosing complex issues and providing exceptional technical support, I consistently enhance operational efficiency while ensuring meticulous IT documentation. Passionate about leveraging my skills to drive success in fast-paced environments.

Overview

15
15
years of professional experience

Work History

System Administrator

Zoomcar India Private Limited
Bangalore
11.2021 - 07.2023
  • Maintaining over 800 IT assets pan India.
  • Tracking, installing, diagnosing, troubleshooting, and logging calls for assets.
  • Maintaining Windows Server and networks.

Senior Executive

STARTEK (Aegis Customer Support Services Private Limited)
Bangalore
04.2019 - 05.2020
  • Vetting employment history, commercial records, criminal records and other activities of a person to confirm his or her authenticity.

Quality Analyst

MedVoice (Healthcare Solution Provider)
Bangalore
04.2016 - 03.2019
  • Ensuring patient records returned to the client are accurately transcribed, and examining a particular MT’s completed reports to ensure that records are accurately done.

Editor

NUANCE Transcription Services India Private Ltd.
Bangalore
09.2008 - 02.2014
  • Editing/proofreading Speech Recognition Software generated records to consistently maintain an accuracy score of 98% or higher.

Education

Master of Computer Applications - Cloud Computing

JAIN (Deemed-to-be University)
Bengaluru, India
07-2026

Skills

  • Operating Systems
  • Hardware troubleshooting
  • Technical support
  • Active directory
  • IT documentation
  • IT Assets Management

Languages

English

Hobbies and Interests

  • Troubleshooting.
  • Listening to music.
  • Physical exercise.

Professional Development

  • Apple Certified Support Professional, macOS 11, through LinkedIn Learning
  • Windows 11 for IT support: Troubleshooting basics by Brien Posey through LinkedIn Learning
  • Microsoft Cloud Fundamentals: Administering Office 365 and Intune by Andrew Bettany through LinkedIn Learning
  • A Complete Cyber Security Guide For Beginners 2023, 7 Defense through Udemy
  • Microsoft Excel - Excel from beginner to advanced, Kyle Pew, Office Newb through Udemy

Timeline

System Administrator

Zoomcar India Private Limited
11.2021 - 07.2023

Senior Executive

STARTEK (Aegis Customer Support Services Private Limited)
04.2019 - 05.2020

Quality Analyst

MedVoice (Healthcare Solution Provider)
04.2016 - 03.2019

Editor

NUANCE Transcription Services India Private Ltd.
09.2008 - 02.2014

Master of Computer Applications - Cloud Computing

JAIN (Deemed-to-be University)

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SAMUEL K VANLALBELA