Samuel Luttrell
Martinsville,IN
Summary
18 Plus years in the restaurant industry. I’ve worked my way up from a busser to a General Manager. I believe in leading by example and being a team player.
Overview
21
21
years of professional experience
Work History
General Manager
Sonic DriveIn
04.2024 - 05.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Owner/Operator
Sappiamo Pizza
07.2023 - 05.2024
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
- Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
Courier
Fed Ex Express
06.2022 - 07.2023
- Ensured customers packages were delivered safely.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Car Sales
Crain Hyundai Of Bentonville
05.2021 - 06.2022
- Increased car sales by establishing rapport with customers and conducting comprehensive needs assessments.
- Streamlined new car sales processes by implementing efficient administrative strategies and organizational tactics.
- Served as a knowledgeable resource for peers seeking guidance on industry trends, emerging technologies, and best practices in car sales.
- Maintained compliance with all state regulations regarding new car sales operations ensuring continued licensure and certification requirements were met consistently over time.
Bartender/Manager
Outback Steakhouse
05.2004 - 03.2019
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Education
Whiteland Community High School
Whiteland, INNo Degree - History
Crowder College
Neosho, MOSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Customer relations
- Inventory control
- Employee scheduling
- P&L management
Timeline
General Manager
Sonic DriveIn
04.2024 - 05.2025
Owner/Operator
Sappiamo Pizza
07.2023 - 05.2024
Courier
Fed Ex Express
06.2022 - 07.2023
Car Sales
Crain Hyundai Of Bentonville
05.2021 - 06.2022
Bartender/Manager
Outback Steakhouse
05.2004 - 03.2019
Whiteland Community High School
No Degree - History
Crowder College
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