SAMUEL MELWIN J
Chennai
Summary
Dynamic Business Analyst with a proven track record at Trionova Technologies, excelling in process improvement and stakeholder collaboration. Expert in requirements gathering and documentation development, I drive project success through effective team management and quality control. Committed to optimizing workflows, I enhance operational efficiency and deliver impactful solutions.
Overview
10
10
years of professional experience
Work History
Business Analyst
Trionova Technologies Private Ltd
Chennai
02.2025 - Current
- Analyzed business processes to identify areas for improvement and optimization.
- Collaborated with stakeholders to gather requirements for new system implementations.
- Developed detailed documentation for business requirements and process flows.
- Facilitated workshops to elicit feedback and validate project goals with teams.
- Managed project timelines and deliverables ensuring alignment with business objectives.
- Delivered timely support by tracking issues and communicating resolutions to end users.
Account Executive
Coronis Ajuba Health Care
Chennai
01.2024 - 02.2025
- Industry Domain: US Healthcare
- Process: Physician Billing
- Trained and mentored junior staff on best practices and process adherence.
- Managed daily operations for client projects and ensured timely completion of tasks.
- Collaborated with cross-functional teams to streamline project workflows and communication.
- Implemented quality control measures to maintain high standards in service delivery.
Senior Process Executive
Cognizant Technology Solutions
Chennai
12.2017 - 11.2023
- Industry Domain: US Healthcare
- Process: Physician Billing
- Responsibilities: Conducting insurance calls, checking denied claims status, auditing accounts and offering floor support.
Process Associate
Access Health Care
Chennai
12.2015 - 07.2017
- Process: Physician Billing
- Responsibilities: Conducting insurance calls, checking denied claims status, auditing accounts, providing OJT to new team members, and offering floor support.
Education
M.Sc - Computer Science
University Of Madras
01.2013
12th -
Tamilnadu State Board
01.2009
10th -
Tamilnadu State Board
01.2007
Skills
- Accounts Receivable
- Aging Reports Analysis
- Denial Management
- Customer and Client Handling
- Data Management
- Team Management
- Team Building
- Process Improvement
- Advanced proficiency in Excel and other MS tools
- Business analysis
- Requirements gathering
- Documentation development
- Quality control
- Project management
- Stakeholder collaboration
- Workflow streamlining
Extracurricular Activities
Member of Scout team during school days District-level youth festivals participant with prize achievements. Event organizer for school and college annual day functions.
SOFTWARE PROFICIENCY
- Operating Systems: MS Dos, Windows (98, 2000, XP, 7)
- Languages: C, C++, Micro Processor (8085, 8086)
- Web Designing: HTML
ADDITIONAL INFORMATION
- Father's Name: James
- Mother's Name: Premila J
- Date of Birth: 11-04-1991
- Gender: Male
- Nationality: Indian
- Languages Known: English, & Tamil.
- Hobby: Playing volleyball, Watching movies, Listening to music, Singing songs.
Timeline
Business Analyst
Trionova Technologies Private Ltd
02.2025 - Current
Account Executive
Coronis Ajuba Health Care
01.2024 - 02.2025
Senior Process Executive
Cognizant Technology Solutions
12.2017 - 11.2023
Process Associate
Access Health Care
12.2015 - 07.2017
M.Sc - Computer Science
University Of Madras
12th -
Tamilnadu State Board
10th -
Tamilnadu State Board
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