Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
Personal Information
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Samuel Parthiban

Samuel Parthiban

Technical Support Specialist

Summary

Experienced technical support engineer adept at delivering top-quality service. Demonstrated excellence in collaboration and a results-driven approach. Ready to leverage skills for mutual success.

Overview

3
3
years of professional experience
1
1
Certificate
3
3
Languages

Work History

Technical Support Engineer

Zoho Corp. Pvt
06.2023 - Current
  • Proficiently addressed consumer inquiries via email, phone calls, and live chats, resolving technical issues remotely.

Technical Support Engineer

Movate technologies Pvt. (aka) CSS Corp
02.2023 - 06.2023
  • Assumed responsibility for escalation calls in addition to my regular responsibilities.

Customer Service Professional

Sitel India Pvt.
03.2021 - 12.2021
  • Chat - voice process designed to support the operational needs of our clients (Bell Canada) to deliver a seamless experience to customers.

Education

BBA - General Management

Madras Christian College
Tamil Nadu, India
04.2001 -

High School Diploma -

ABS Vidhya Mandhir
Tamil Nadu, India
04.2001 -

Skills

Effective Time Managementundefined

Certification

Trinity College of London GESE - Graded Examinations in Spoken English Level - 3

Timeline

Technical Support Engineer

Zoho Corp. Pvt
06.2023 - Current

Technical Support Engineer

Movate technologies Pvt. (aka) CSS Corp
02.2023 - 06.2023

Customer Service Professional

Sitel India Pvt.
03.2021 - 12.2021

BBA - General Management

Madras Christian College
04.2001 -

High School Diploma -

ABS Vidhya Mandhir
04.2001 -

Personal Information

  • Date of Birth: 01/09/01
  • Nationality: Indian

Personal Information

  • Date of Birth: 01/09/01
  • Nationality: Indian

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Samuel ParthibanTechnical Support Specialist