SAMUEL PATRA

• Enhanced candidate experience by implementing a streamlined application process and timely communication.
• Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
• Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
• Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
• Established strong relationships with key stakeholders, ensuring clear communication and alignment on talent acquisition goals and objectives.
• Managed the full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
• Developed a comprehensive onboarding program for new hires, fostering a positive work environment from day one.
• Negotiated favorable terms with external vendors for recruitment tools and services, optimizing budget allocation while maximizing impact on talent acquisition efforts.
• Developed strong relationships with professional associations and other external partners to enhance the organization''s visibility among prospective candidates.
• Evaluated resumes, interviewed, and presented qualified candidates to hiring managers, and solicited feedback to refine the recruiting strategy.
• Independently handling the on-boarding process, including joining formalities, documentation, and exit formalities.
• Created and distributed job postings on job boards, corporate career sites, and social media networks to increase reach.
• Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
• Conducted telephone and in-person interviews to assess candidate experience and qualifications.
• Developed and maintained an applicant tracking system, tracking all job openings, applicants, and interview activity.
• Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
• Involve HR admin works like mail ID creations, reset passwords, etc., and Involve Office admin works.

• Enhanced candidate pool by developing strategic sourcing techniques and utilizing various recruitment channels.
• Streamlined interview process for better efficiency, leading to quicker hiring decisions and improved time-to-fill metrics.
• Established strong relationships with hiring managers, understanding their specific needs and requirements for IT roles.
• Implemented an effective applicant tracking system, improving organization and communication within the recruiting team.
• Negotiated competitive salary packages for top talent, ensuring the company''s ability to attract and retain skilled IT professionals.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.

• Improved overall department efficiency by streamlining processes and implementing new policies.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Increased employee satisfaction with constructive performance evaluations and targeted feedback.
• Boosted team morale through recognition programs, resulting in higher productivity levels.
• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
• Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
• Coordinated operations with other emergency service groups.

• Communicate with the transmission team (NOKIA,ZTE) about Major, HUB Link sites, & DWDM sites.
• Preparation Data Transmission Outage Report.
• Participate with the end customer regarding customer complaints and other issues as per need.
• Preparation of root cause analysis (RCA) of faults on a daily, weekly, and monthly basis on network outage-related issues.
• Responsible for prioritizing, fault rectification, and resolution of alarms / issues within MTTR.
• Monitoring & controlling all supporting team performance & creating targets to meet.
• Handling customer escalation and fulfilling requirements.

• Plan and maintain the spare parts of the assigned sites Customer handling ability and skills to provide solutions to customer requests.

• Communicate with the transmission team (NOKIA,ZTE) about Major, HUB Link sites, & DWDM sites.
• Preparation Data Transmission Outage Report.
• Participate with the end customer regarding customer complaints and other issues as per need.
• Preparation of root cause analysis (RCA) of faults on a daily, weekly, and monthly basis on network outage-related issues.
• Responsible for prioritizing, fault rectification, and resolution of alarms and issues within MTTR.
• Monitoring & controlling all supporting team performance & creating targets to meet.
• Handling customer escalation and fulfilling requirements.

• Plan and maintain the spare parts of the assigned sites.

• Customer handling ability and skills to provide solutions to customer requests.

• Taking care of 99.95% network availability in the respective zone / cluster.

• Operation & maintenance of the ZTE DWDM.
• Managing the complete range of activities by providing the right of way from conceptualization to maintenance and troubleshooting of equipment.
• Planning predictive & preventive maintenance schedules for various equipment's to enhance equipment reliability and increase machine uptime.
• Identify areas of obstruction or breakdown and take steps to rectify the same through the application of troubleshooting tools.
• Executing cost-saving techniques, measures, and modifications to achieve substantial reductions in O&M expenditures and gross margin targets.
• Providing support for fault management, configuration management, and event logging management.
• Protecting the network from unplanned outages by means of full availability of BSS-Equipment’s (BTS and related E1 Transmission media)
• Quality problems at the cell level: rectification and improvement.
• Maintain a warehouse area to avoid network outages.
• Plan and maintain the spare parts of the assigned sites.
• Performing the operation & maintenance of the transmission plan to give media protection through equipment.

• Providing Telecom network and extending communication facilities through implementation, commissioning,
• Integration, operations, maintenance, & troubleshooting.
• I am responsible for all Operation & maintenance-related activities in utilities, which include critical power
• System (48-volt DC power plant), UPS, battery banks, & EPABX system.
• Responsible for corrective and preventive measures, so that no major fault occurred in my shift.
• Maintaining D-G sets, Panels, DBs and power Distribution, Installation & implementation projects in adherence

to company requirements

• New DC power plant (SMPS), UPS, air conditioners, fire fighting system, Access control system in adherence to

Company requirements.

• Maintaining the air conditioning system & equipment's.
• Successfully maintained the quality of the chiller plant, AHU, and all records as per the ISO 9000 quality system.

· Maintaining all firefighting systems, telephone.

Loop Mobile (India) Ltd., Mumbai. BSS – Network (Jul-2009 To Aug-2012)

• Providing support for fault management, configuration management, and well as Event logging management.
• Performing the installation & commissioning, operation, & maintenance of FIBCOM MUX Transmission SDH Equipment's & plan to give media protection through equipment.
• Routine health checkup of BSS elements and ensure preventive maintenance of BSCs, Resolution of BSS on-site faults, SW and HW upgrade of BSS elements
• Training has been undergone on ISO AWARENES
• Handling 384 sites, 72 IBS, 4 (Zte) & 1 (Huawei) BSCs, and being responsible for 5 Engineers
• Network swapped Motorola to Zte (Duration March 10 to May 10)
• 130 sites successfully rehomed from Removal BSC to new BSC (Duration June 11 to July 11)