Samuel Perez
Griffith
Summary
Customer service professional prepared for this role with track record of delivering high-quality support and assistance. Proven ability to manage customer interactions and resolve issues promptly, ensuring positive experience. Known for being reliable team player who adapts to changing needs and consistently achieves results. Proficient in communication, problem-solving, and maintaining customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Merchandise Service Associate
Lowes Home Improvment
02.2021 - Current
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
Laborer
Pure Illuminations LLC
06.2020 - 02.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Football Coach
School Town Of Highland
06.2022 - 01.2023
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
Education
Bachelor of Science - Business Management
Purdue University Northwest
Hammond, IN05-2025
Skills
- Customer support
- Patience and tolerance
- Quality assurance
- Attention to detail
- Customer service
- Motivational leadership style
Certification
- Certified Forklift Operator- February, 2022
- Certified Narrow Aisle Reach Lift Operator- February, 2022
- Certified Order Picker Operator- February,2022
Timeline
Football Coach
School Town Of Highland
06.2022 - 01.2023
Merchandise Service Associate
Lowes Home Improvment
02.2021 - Current
Laborer
Pure Illuminations LLC
06.2020 - 02.2021
Bachelor of Science - Business Management
Purdue University Northwest
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