SAMUEL SMILES

ClientCurve is a B2B Lead Generation company that takes pride in working with Sales and Marketing professionals from all over the world since 2008. Our marketing solutions help companies to automate their entire processes. ClientCurve has served over 220 clients from various geographies, set up over 50000 B2B meetings and generated $550 Million of pipeline for its clients across India, USA, Middle East, South Africa, and Singapore.

Reporting: Chief Execitive Officer

Project: VMax e-Solutions India (November 2024 - Present)

Role: Manager Customer Sucess

Region Worked: India & GCC

Products: SWM-WasteWyz & FUPO

• Spearheaded customer success initiatives at VMax e-Solutions India, enhancing the sales pipeline through innovative Marketing Process Outsourcing Solutions.
• Drove client success and amplified lead generation for SWM-WasteWyz ERP & FUPO in the Indian & GCC market by showcasing their unique features.
• Marketed WasteWyz ERP, a cloud-based solution, by emphasizing its customizable modules and financial accounting capabilities to attract potential clients.
• Promoted FUPO, an advanced construction equipment management software, by highlighting its equipment tracking and productivity enhancement functionalities.
• Established and maintained strong client relationships by understanding their unique requirements and delivering tailored solutions.
• Conducted comprehensive market research to identify emerging trends and discover new business opportunities.

LeadSquared is a new-age SaaS CRM platform that provides end-to-end sales, marketing, and onboarding automation solutions. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 2000+ enterprises across 40 countries enhance their sales efficiency. Known for its verticalized, industry-centric solutions, LeadSquared serves EdTech, Education, Healthcare, BFSI, Real Estate, Automotive, and Hospitality industries. The company is headquartered in Bengaluru with a local presence in New Jersey, Philippines, South Africa, Australia, and Indonesia.

Reporting: Director Global Sales

Role Responsibilities:

Prospect Identification & Decision-Maker Engagement : Expertly identified qualified prospects and connected with key decision-makers to initiate meaningful business conversations.

Discovery & Lead Nurturing : Conducted in-depth discovery conversations and nurtured leads through strategic outreach using calls, emails, CRM systems, and marketing automation tools.

Demand Generation Support : Played a vital role in supporting the demand generation process, ensuring a steady flow of high-quality leads.

Personalized Prospect Connections : Fostered one-on-one connections with prospects, building strong relationships and trust.

Sales Data Collection & Market Research : Gathered comprehensive sales data and conducted market research to identify emerging trends and uncover new business opportunities.

C-Level Engagement : Established rapport with C-level executives at target companies through thoughtful communication and personalized messaging.

Lead Qualification & Efficiency Improvement: Streamlined the lead qualification process, improving efficiency and accelerating deal closures by scheduling and conducting introductory discovery meetings and calls.

Independent Performance : Excelled in a self-directed work environment, effectively managing day-to-day operations and making informed decisions.

Sales Goal Achievement : Set and consistently achieved company-defined sales goals, contributing to overall business growth.

Diverse Sales Portfolio: Built and maintained a diverse and consistent sales portfolio, demonstrating versatility and market understanding.

Achievements:

Star of the Quarter Award (August 11, 2023) : Surpassed quarterly targets by achieving 163% of the goal and securing two new significant clients in the Oceania region.

Spotlight Award (December 5, 2023): Built a substantial sales pipeline exceeding $20,000 in less than a quarter, showcasing exceptional prospecting and business development skills.

ClientCurve is a leading Global Marketing Process Outsourcing Company helps reduce Marketing, Inside-Sale & Lead Generation costs for companies. ClientCurve is very fast in building and improving sales pipeline with its unique Marketing Process Outsourcing Solutions.

Reporting: Chief Operating Officer

Role Responsibilities:

Pre-Sales Excellence : Drive business development through proactive pre-sales activities, including generating leads via strategic cold calling and email campaigns.

Client Selection & Relationship Building: Identify and establish relationships with direct clients, ensuring alignment with key contacts and decision-makers.

Vertical Market Focus: Specialize in targeting high-potential sectors such as Consumer Goods, IT & ITES, Manufacturing, Engineering Services, and Financial Services.

Appointment Setting: Arrange initial discussions and presentations with prospective clients across diverse locations in India and the USA, ensuring seamless engagement.

Executive Engagement: Generate and qualify leads, initiating high-level discussions with VPs, CEOs, CTOs, and CFOs to secure business opportunities with medium and large enterprises in India and the USA.

Market Expansion: Identify and cultivate new clients and opportunities in both the Indian and US markets, driving growth and market penetration.

Centralized Database Management: Develop and maintain a robust client and prospect database, ensuring accurate and up-to-date information for strategic outreach.

Customer Insight & Research: Conduct thorough customer needs analyses and research to understand client requirements and enhance engagement strategies.

Decision-Maker Interaction: Engage with key decision-makers, business partners, and influencers to gain insights into current business scenarios and IT needs.

Prospect Follow-Up: Diligently follow up with high-potential prospects, advancing discussions to proposal stages and securing commitments.

Market Research & Competitive Analysis: Perform comprehensive market research and competitive analysis to derive actionable customer insights, informing effective marketing strategies.

Data Collection & Analysis: Design and implement methods for data collection, utilizing various channels such as internet searches, Hoover's, Spoke, and LinkedIn, to gather relevant market data.

Customer Demographics Analysis: Collect and analyze data on customer demographics, preferences, and needs to refine marketing approaches.

Lead Nurturing: Execute targeted lead nurturing programs via phone and email, maintaining consistent contact with prospects based on their position in the technology buying cycle.

Sales Cycle Collaboration: Collaborate closely with the Field Sales Team to develop and manage opportunities throughout the sales cycle, ensuring alignment and maximizing conversion rates.

Additional Responsibilities:

• Mentor and Oversee : Provide comprehensive training and daily supervision to Lead Generation Representatives, ensuring they are equipped with the skills and knowledge to excel in their roles.
• Surpass Targets : Consistently outperform lead generation goals, demonstrating a track record of exceeding expectations and driving growth.
• Project Management : Lead and manage critical projects, including Sapience, CTRLS, BizAcuity, and Centelon, ensuring successful execution and alignment with organizational objectives.
• Post-Demo Engagement : Conduct thorough follow-ups after product demos, maintaining client engagement and addressing any inquiries to move prospects through the sales funnel.
• Strategic Participation : Engage in management meetings, contributing to strategic discussions and spearheading initiatives aimed at improving sales performance and achieving business goals.
• Data-Driven Insights : Analyze detailed account information—such as usage metrics, sales data, and client feedback—to gain deep insights into client needs and the effectiveness of sales strategies, fostering continuous improvement.

Projects Handled:

Centelon Solutions (March 2021 - August 2022)

Role: Sr. Manager Business Development

Region Worked: Australia & USA

Product: Finnate AI & Salesforce

Centelon is a technovation solutions provider. We are trusted technology partner to various organizations across financial services, insurance, education, logistics, not for profit, energy and utility domains. We provide continuous innovation and strategic solutions within a competitive ecosystem in rapidly evolving markets.

BizAcuity (March 2020 - March 2021)

Role: Sr. Manager - Global Business Development

Region Worked: USA

Product: IT Services and IT Consulting

BizAcuity - A Data Analytics Strategy Consulting Company focused on Gaming Analytics building solutions using Business Intelligence, AI/ML and Big Data.

Sapience (March 2012 - March 2020)

Role: Business Consultant

Region Worked: USA & India

Product: Productivity software

Sapience Analytics in use by Fortune 1000 companies worldwide, provides an unprecedented level of operational visibility around enterprise resource investments in people, processes, and technology.