Leadsquared
Samujjwal Srivastava
Sales Manager
Patna,India
Summary
Hardworking and driven sales management professional with 12+ years of experience, equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
10
10
Certifications
1
1
Language
Work History
Sales Manager
Sorting Hat Technologies Pvt. Ltd. (www.unacademy.com)
Bengaluru, India
06.2021 - Current
- Evaluated performance against goals and implemented appropriate development plans.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared offer strategies for current customers to enhance sales and increase profitability.
- Designed survey method to evaluate inside sales team.
- Worked closely with other departments to promote products and marketing campaigns.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Hired, supervised and coached 30+ employees on sales strategies to optimize performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coached and promoted high-achieving sales employees to fill leadership positions with qualified staff and boost company growth.
- Surpassed sales targets 100% consistently and maintained solid top 5 rankings.
Branch Manager
Aakash Edutech Pvt. Ltd
Patna, India
02.2018 - 06.2021
- Forecasted trends and recommended improvements based on financial risk analyses.
- Boosted sales and customer loyalty through incentive programs.
- Launched new training program to boost employee skills and staff retention rate.
- Generated financial and operational reports to assist management with business strategy.
- Implemented service improvements to enhance sales cycle.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Team Manager
Haygot Education Pvt Ltd
New Delhi, India
11.2017 - 02.2018
- Motivation - Guided and mentored the non-performing frontiers by motivating them and giving appropriate feedback
- Communicated with different departments for swift running of business
- Handled a team of 16 executives and 1 Team Coordinator
- Drove performance of team by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Assistant Manager, Sales
Kromozones Software Pvt. Ltd
Noida, India
05.2014 - 11.2017
- Met high end Corporate companies in order to showcase our product's demo
- Communicated with different departments for swift running of business
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Worked with company's recruiters to attract talented individuals for sales positions.
- Managed and developed sales team.
- Used pipedrive CRM software to keep track of sale's team performance metrics.
- Trained and mentored 50+ employees to grow sales market and increase customer satisfaction.
- Conducted daily effective sales huddles with 20-person team to focus on behaviors that would convert to sales.
- Generated sales report to help upper management make effective decisions and sales plans.
- Collaborated cross-functionally with product development and production teams to improve designs
- Coached sales team both collectively and individually to help each employee achieve monthly goals.
- Identified and hired exceptional candidates to fill key sales roles and strengthen revenue development.
- Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Hired, trained and motivated sales professionals.
- Developed monthly team action plans and monitored progress.
Team Leader
Applect Learning Systems Pvt Ltd
New Delhi, India
12.2010 - 05.2014
- Mentored and guided employees to foster proper completion of assigned duties.
- Implemented new working processes to deliver multiple improvements.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Evaluated performance against goals and implemented appropriate development plans.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Tracked pipeline data, won vs. lost opportunities and lead response times with CRM.
Senior Executive
Da Vision Portfolio
Noida, India
06.2010 - 12.2010
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Provided information about available products and services, membership details and purchase advantages.
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Made average of 250 outbound and inbound calls per day.
- Collaborated with team members to achieve target results.
- Improved operations through consistent hard work and dedication.
Education
Bachelor of Arts - History
Baba Saheb Bhim Rao Ambedkar Bihar University
Bihar 04.2010 - 03.2013
Intermediate of Science (10+2) - Physics, Chemistry & Mathematics (PCM)
Y.K.J.M College, BSEB
Bihar 04.2007 - 03.2009
Skills
Business development and planning
Certification
Apr 2010 - Mar 2013, Muzaffarpur
Software
Tableau
Pipedrive
Interests
Singing Bollywood Songs
Travelling
Watching Movies
Timeline
Sales Manager
Sorting Hat Technologies Pvt. Ltd. (www.unacademy.com)
06.2021 - Current
Branch Manager
Aakash Edutech Pvt. Ltd
02.2018 - 06.2021
Team Manager
Haygot Education Pvt Ltd
11.2017 - 02.2018
Assistant Manager, Sales
Kromozones Software Pvt. Ltd
05.2014 - 11.2017
Team Leader
Applect Learning Systems Pvt Ltd
12.2010 - 05.2014
Senior Executive
Da Vision Portfolio
06.2010 - 12.2010
Bachelor of Arts - History
Baba Saheb Bhim Rao Ambedkar Bihar University
04.2010 - 03.2013
Intermediate of Science (10+2) - Physics, Chemistry & Mathematics (PCM)
Y.K.J.M College, BSEB
04.2007 - 03.2009
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