Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
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Samyak Raj

Samyak Raj

MBA Working Professional From IBS Hyderabad
Gurgaon,Haryana

Summary

Dynamic Key Account Manager with more than 7 Years years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.

Overview

8
8
years of professional experience
10
10
years of post-secondary education

Work History

National Key Account Manager

HDFC Bank Ltd.
Gurgaon, Haryana
08.2019 - Current
  • Provided servicing, management and retention of Portfolio accounts worth over 60 Cr.
  • Maintained responsibility of sales, contracts, negotiations and reporting for account worth over 250 cr .
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Trained new employees on customer service, money handling and organizing strategies.

Premier Account Manager

Kotak Mahindra Bank ltd.
New Delhi*, Delhi
11.2018 - 07.2019
  • Documented critical sales activities and conversations with customers and updated CRM solution.
  • Set meetings and managed obligations to achieve established goals and commitments.
  • Built senior executive relationships at target accounts and aligned solutions to business needs.
  • Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
  • Owned all aspects of sales planning, development, and team and account management for central Accounts territory.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Assistant Manager

HT Media Ltd.
Delhi, Delhi
09.2014 - 11.2018
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored 6-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Senior Executive

Jain TV NBA Group of mass communication
Delhi, Delhi
06.2013 - 11.2013
  • Enabled revenue generation by pursuing partnerships, sourcing funding and capitalizing on market opportunities.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Streamlined operations to maximize business efficiency and profits.
  • Drove implementation of new market expansion to propel business forward and adapt to market changes.
  • Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.

Career Development Manager

Indian Institute Of Planning and Management
New Delhi*, Delhi
06.2013 - 11.2013
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Handled data based calls per time frame to address customer inquiries and concerns.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed workforce training programs to improve organizational efficiency.

Education

HSC - Matriculation

Sun Shine Prep/High School
Muzaffarpur
04.2002 - 03.2003

ISC - Intermediate

ST Xaviers Jn/Sr School
Muzaffarpur
04.2004 - 03.2006

Bachelor of Arts - English Literature

B.N College
Patna
06.2006 - 04.2009

Master of Arts - English Literature

Patna University
Patna
05.2009 - 04.2011

MBA - Marketing

ICFAI Business School
Hyderabad
05.2011 - 06.2013

Skills

B2Bundefined

Additional Information

  • Awarded Best Sales Person of the year for achievement of highest revenue and operational efficiency at HT Media Ltd.(2017-18)
  • Nominated as Best Center Manager for the year at HT Media Ltd.(2018-19)
  • Achieved the Achievement award for the Cross sell Under Kotak Mahindra Bank (2019)
  • Awarded with the Best Employee under the salary to wealth contest for achieving the high value accounts at Kotak Mahindra Bank Ltd.(2019)
  • Won the spend campaign Award by qualifying from the team at HDFC bank Ltd(2019-20).

9

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

National Key Account Manager

HDFC Bank Ltd.
08.2019 - Current

Premier Account Manager

Kotak Mahindra Bank ltd.
11.2018 - 07.2019

Assistant Manager

HT Media Ltd.
09.2014 - 11.2018

Senior Executive

Jain TV NBA Group of mass communication
06.2013 - 11.2013

Career Development Manager

Indian Institute Of Planning and Management
06.2013 - 11.2013

MBA - Marketing

ICFAI Business School
05.2011 - 06.2013

Master of Arts - English Literature

Patna University
05.2009 - 04.2011

Bachelor of Arts - English Literature

B.N College
06.2006 - 04.2009

ISC - Intermediate

ST Xaviers Jn/Sr School
04.2004 - 03.2006

HSC - Matriculation

Sun Shine Prep/High School
04.2002 - 03.2003

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