CHANDRA SHEKHAR SANA
Collections
Karimnagar
Summary
Seeking a challenging career in a prestigious company with opportunities for leadership and growth. Eager to work in a professional atmosphere to keep up with emerging technology and expand knowledge base. Passionate about contributing to a dynamic team and making a meaningful impact in the industry. Excited about potential for personal and professional development in a forward-thinking organization.
Overview
14
14
years of professional experience
1
1
Certification
3
3
Languages
Work History
STATE MANAGER COLLECTIONS
IKF HOME FINANCE
11.2025 - Current
- Developed customized payment plans for clients experiencing financial difficulties to minimise losses.
- Established performance metrics to evaluate team success and identify areas for improvement.
- Worked with customers and collections representatives to monitor documentation, reduce customer disputes and collect invoices in timely fashion.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
CLUSTER COLLECTION MANAGER
INCRED FINANCE LIMITED
09.2023 - 10.2025
- Organizing data allocation and collection planning.
- Maintaining target achievement each month, leading to portfolio reduction.
- Managing high POS customer resolutions through direct interactions with Executives & collection manager.
- Supervising collection operations.
- Handling NPA accounts under section 25/138 guidelines.
- Delivering reports within set deadlines.
AREA MANAGER
CHOLAMANDALAM H.L.
08.2022 - 09.2023
- Coordinated data allocation and collection planning.
- Consistently met monthly targets, enhancing performance.
- Facilitated resolution of critical POS customer problems by collaborating with executives and BRMS.
- Managed collection activities.
- Managed physical position process for NPA accounts as per sections 13/2, 13/4, and 14.
- Maintained punctuality in report submissions.
ASSISTANT MANAGER
BAJAJ FINANCE LTD
03.2020 - 07.2022
- Planned collection and allocated data.
- Consistently achieved monthly targets, enhancing portfolio performance.
- Addressed complex POS customer issues through direct engagement with agency executives and proprietors.
- Oversaw collection processes.
- Prepared MIS reports and ensured timely submission.
Team Leader
TATA MOTORS FINANCE LTD
09.2018 - 03.2020
- Managed data allocation.
- Regularly reached set objectives, leading to decreased portfolio.
- Facilitated resolution of significant POS customer challenges via in-person meetings with Agency Executives.
- Oversaw collection processes.
- Prepared MIS reports with accuracy and efficiency.
FCE (field collection executive)
TVS CREDIT SERVICES LTD
08.2015 - 08.2018
- Oversaw collection and repossession procedures.
- Tracked SKIP cases.
- Maintained daily success in reaching DRR objectives.
Senior Collections Executive
TATA-FINANCE LTD
04.2014 - 07.2015
- Managed accounts of customers in 6-11 bucket categories.
- Managed repossession of vehicles and consumer durable goods.
- Kept portfolio in excellent health.
Recovery Executive
KAPIL CHIT FUNDS LTD
04.2012 - 03.2014
- Managed collection of funds from chit members.
- Directed 7 chit groups, collectively valued at 20 Lacs.
- Managed interactions with customers in default status.
Education
Graduation - undefined
Kakatiya University
Warangal, Dist.01.2012
Intermediate - Bi.P.C.
Shankkary Jr. College
Nizamabad, Dist.01.2004
S.S.C. - undefined
Theja High School
Karimnagar, Dist.01.2002
Skills
Data allocation
Collection planning
Target achievement
Portfolio reduction
Customer resolution
Supervision
Collection operations
NPA account handling
Debt recovery expertise
MS Office
Certification
DRA, 2013-07-01
Personal Information
- Date of Birth: 08/28/1987
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
STATE MANAGER COLLECTIONS
IKF HOME FINANCE
11.2025 - Current
CLUSTER COLLECTION MANAGER
INCRED FINANCE LIMITED
09.2023 - 10.2025
AREA MANAGER
CHOLAMANDALAM H.L.
08.2022 - 09.2023
ASSISTANT MANAGER
BAJAJ FINANCE LTD
03.2020 - 07.2022
Team Leader
TATA MOTORS FINANCE LTD
09.2018 - 03.2020
FCE (field collection executive)
TVS CREDIT SERVICES LTD
08.2015 - 08.2018
Senior Collections Executive
TATA-FINANCE LTD
04.2014 - 07.2015
Recovery Executive
KAPIL CHIT FUNDS LTD
04.2012 - 03.2014
Graduation - undefined
Kakatiya University
Intermediate - Bi.P.C.
Shankkary Jr. College
S.S.C. - undefined
Theja High School