Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Sana Haneef

Guest Relation Executive
Hyderabad ,Telangana
Sana Haneef

Summary

A hardworking individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organisation . Attention to detail. Maintains a positive attitude. Team player. Personalized customer service skills. Interpersonal and intrapersonal skills. Efficient. Stress tolerance. Strengths Vibrant, self-motivated & result-oriented individual. Dedicated, hardworking and highly ambitious for success. Pleasing youthful personality with a zest for life. Quick learner & highly energetic person. Guest Relations executive with 2 years in hospitality industry and unwavering passion for delivering excellence in customer experience. Superior skills in front desk management, overseeing all-staff efficiency and acquiring professional customer feedback.

Overview

3
years of professional experience

Work History

Malabar Gold Pvt Ltd

Guest Relation Executive
02.2022 - Current

Job overview

• reporting to management and assisting with administrative tasks

• Greeting clients / visitors and setting a positive office atmosphere

• managing and assisting vendors in a professional and friendly manner

• answering the phone, taking messages and redirecting calls to respective person

• scheduling and confirming appointments and meetings

• organising and maintaining files and records and updating them when necessary

• creating and maintaining updated documents

• overseeing the sorting and distribution of incoming mails

• preparing out going mail items such as envelopes or packages

• bookkeeping and issuing invoices

• keeping track of office supplies and placing or for replacements

Med9healthcare Hospitals

Receptionist
07.2019 - 03.2020

Job overview

  • Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patient's, and updated patients records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Racherla Junior College
Siricilla

Intermediate from Science

HIITMS Aviation Academy

Diploma from Aviation and Hospitality Management

Aspire Institute
Siricilla

Certification Course from PGDCA

Akshaya Degree College
Karimnagar

B.com

Skills

  • Guest Relations Management
  • Administrative Leadership
  • Front Desk Operations
  • Proficiency in Hospitality Systems
  • Vendor management
  • Problem solving
  • Attention to detail
  • Personalized customer service skills

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)

Timeline

Guest Relation Executive

Malabar Gold Pvt Ltd
02.2022 - Current

Receptionist

Med9healthcare Hospitals
07.2019 - 03.2020

Racherla Junior College

Intermediate from Science

HIITMS Aviation Academy

Diploma from Aviation and Hospitality Management

Aspire Institute

Certification Course from PGDCA

Akshaya Degree College

B.com
Sana HaneefGuest Relation Executive