Sana Quadeer
Psychologist
Lucknow
Summary
Proven Consultant with a track record of enhancing client satisfaction and fostering long-term relationships at Academically. Skilled in problem-solving and client engagement, adept at delivering comprehensive solutions and driving product improvements. Excelled in team leadership, ensuring project success and quality assurance with a focus on results. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
7
7
years of professional experience
Work History
Consultant
Academically
01.2023 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Consultant
Edzym
11.2020 - 09.2021
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Counsellor and Co-ordinator
Bachpan Play School
03.2017 - 06.2020
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Guided clients in developing skills and strategies for dealing with problems.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
Education
Master of Arts - Psychology
IGNOU
Lucknow, India 04.2001 -
B.Ed - Education
BHALCHANDRA Institute of Education
Lucknow 04.2001 -
Skills
Problem-Solving
Client Relationships
MS Office
Client Requirements Assessment
Analytical Thinking
Quality Assurance
Client Engagement
Team Leadership & Development
Languages
English
Bilingual or Proficient (C2)
Interests
Travelling
Sports
Timeline
Consultant
Academically
01.2023 - Current
Consultant
Edzym
11.2020 - 09.2021
Counsellor and Co-ordinator
Bachpan Play School
03.2017 - 06.2020
Master of Arts - Psychology
IGNOU
04.2001 -
B.Ed - Education
BHALCHANDRA Institute of Education
04.2001 -
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