Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Timeline
Hi, I’m

Sana Saleem

Bangalore
Rule No. 1: Never lose money. Rule No. 2: Never forget rule No.1
Warren Buffett
Sana Saleem

Summary

Organized, Detail Oriented, and a Self-Starter. Dedicated to Increasing Sales by providing the ultimate Customer Experience. Skilled in remaining calm and courteous during high-pressure situations. Bringing forth 9+ years of experience in customer-facing roles and 4+ specific experiences in SAAS/ Digital Sales combined with a Passion for helping companies to maintain an adequate system with excellent sales acumen and communication.

Overview

11
years of professional experience
1
Certification

Work History

Airmeet Network

Sales Development
02.2022 - Current

Job overview


  • Sourced relevant companies and contacts from tools like Zoom-info, Apollo.io, and Sales Navigator.
  • Created a competitor list and targeted companies with appropriate talk points and data to win the deal.
  • Created a document with ideal talk points and approach methods for each persona.
  • Understand the Industry related pain point and reach out to the prospect with a personalized approach with a solution.
  • Consistently scheduled 10-15 Qualified meetings per month to meet 250k pipeline per Q.
  • Qualifying and converting inbound leads (Landing Page, Pricing Page, Homepage, Chili-piper, & drift) into sales conversations.
  • Lead, motivate, and direct the activities of EU, LATAM, MENA teams in order to achieve the quota for the Q.
  • Set daily activity targets, Listen to calls & review sequences set.
  • Built a playbook specifically for the SDR function - Resource doc for reference.
  • Monitor closed-won accounts regularly with their schedule to up-sell/ renew their contract.
  • Certified on Mind-tickle.
  • Using the SWIIFT approach to close deals faster.
  • Identified target market and key segments through in-depth analysis of markets and related trends independently.

Salesken

Senior Sales Development
01.2021 - 05.2021

Job overview


  • Individual performer. (Inbound & Outbound)
  • Managing large accounts independently.
  • Calling customers, submitting quotations, and closing sales deals independently.
  • Provided onboarding and guidance to other sales representatives to meet sales goals.
  • Handling Inbound (Hot Leads) through Landing Page, Pricing Page & Chats.
  • Managed NAM, EU, LATAM, MENA Demos, follow-ups, and closure with a closure rate of ~24% achieved.
  • Managed and achieved quotas quarterly and monthly.
  • Increased customer engagement through social media impact, especially Linked-In.

Skillate

Senior Sales Development
07.2020 - 01.2021

Job overview


  • Handled end-to-end sales along with leadership development.
  • Qualified the leads in a BANT format and closed the deals.
  • Executed Solution Selling with most of the competitor accounts.
  • Consistently met Quarterly KPI of 75k.
  • Focused on reaching HR Personas/ Hiring, Training, etc..
  • Researched - Fortune 500 companies and sourced leads to go after the decision-makers.
  • Process and Product trained the new joiners with appropriate documents and mock tests.

Azuga Telematics

Lead Generation Specialist
11.2018 - 07.2020

Job overview


  • Researched and created leads of Fleet Companies with 100+ vehicles in NA & Canada.
  • Certified in Factor8 training.
  • Reached out to competitor clients highlighting relevant pain points to book a meeting.
  • Engaged in Negotiation along with the AE/FSS to win the deal.
  • Lead daily huddles & provide transparent feedback to the new joiners.
  • Followed the persona-based personalized outreach.
  • Closed 100 units within 3 weeks of ramp-up.

First Advantage Global Operation Center

Credentialing Analyst
02.2015 - 01.2018

Job overview


  • Met SLAs and internal and external regulatory standards by conducting scheduled procedural and tool audits.
  • Assisted with data aggregation, billing, and transactions for data and account aggregation.
  • Supervised a team of 15 (Acting SME) - (Recred Project)
  • Generated CRM reports to maintain client records on customer activity and personal data
  • Coordinate with the Credit bureau (Experian, Transunion, and Equifax) for the services to be received or to be provided.
  • Handling the client for revenue of over 15 Million Dollars Adhering to TAT of 3 & 5 days (as per FTC and FCRA Guidelines) and ensuring that the dispute is solved within the same.

First Source (Admiral Insurance)

Senior Customer Service Representative
12.2012 - 02.2015

Job overview


  • Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
  • Accepted payment by credit card and offered self-serve payment solutions after explaining charges on customer bills.
  • Monitored phone, fax, and electronic database systems for incoming customer inquiries.
  • Supervised a team of 10 (Acting SME)
  • Maintained financial accounts by processing customer adjustments
  • Trained new personnel regarding company operations, policies, and services.
  • Investigated and resolved customer inquiries and complaints quickly

Education

LVS
Bangalore

from Science
06.2009

Skills

  • Sales Techniques
  • Regional Accounts
  • Merchandising Proficiency
  • Outbound Sales Management
  • Pipeline Growth
  • Results-oriented
  • Ability to Multitask
  • Product Development
  • Sales Forecasting
  • Strong problem solving
  • Team Management
  • CRM Tracking

Certification


  • Factor8 - Rep Training
  • Mindtickle - Sales Training

Additional Information

Tool Stack
  • Salesforce
  • Hubspot
  • Oracle CRM
  • SalesLoft
  • Drift
  • Sales Navigator
  • Zoominfo
  • Chilipiper


Availability
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Timeline

Sales Development

Airmeet Network
02.2022 - Current

Senior Sales Development

Salesken
01.2021 - 05.2021

Senior Sales Development

Skillate
07.2020 - 01.2021

Lead Generation Specialist

Azuga Telematics
11.2018 - 07.2020

Credentialing Analyst

First Advantage Global Operation Center
02.2015 - 01.2018

Senior Customer Service Representative

First Source (Admiral Insurance)
12.2012 - 02.2015

LVS

from Science

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