Dynamic leader with a proven track record at Airmeet Network, excelling in sales techniques and team management. Spearheaded initiatives that significantly enhanced pipeline growth and sales forecasting accuracy. Known for a results-oriented approach and strong problem-solving skills, consistently driving teams to exceed quarterly targets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SDR Manager/AE/IC
Airmeet Network
Bangalore
02.2022 - Current
Building a winning culture by coaching and mentoring team members.
Developing representatives into sales-ready candidates to ensure professional development and growth.
Report on sales activity, call metrics, and forecast to leadership.
Identifying and making recommendations for improvement in the areas of process, efficiency, and productivity.
Engaged with partners to drive opportunities. Also, I trained the partners on different solutions within Airmeet.
Setting up meetings with prospects across NAM and Europe through methods like multi-threading and video prospecting.
Showcasing a demo of the product on Discovery/L1 calls.
Reaching out to C-level prospects to ensure faster decision-making and to be able to pitch different solutions for different LOBs.
Sr. SDR/ Manager
Salesken
Bangalore
01.2021 - 05.2021
Led, motivated, and directed the BDR team (inbound and outbound) to achieve quarterly quotas.
Set daily activity targets, power hours, team goals, and huddles.
Reviewed calls and sequences, providing constructive feedback.
Conducted refresher sessions on products, sales processes, and mock calls.
Built lasting customer relationships to expand the business.
Streamlined communication channels, improving information flow and decision-making speed.
Resolved customer inquiries and complaints requiring management-level escalation.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Sr SDR/ IC/ Lead
Skillate
Bangalore
07.2020 - 01.2021
Handled end-to-end sales, along with leadership development.
Qualified the leads in a BANT format, and closed the deals.
Executed solution selling with most of the competitor accounts.
Consistently met quarterly KPI of 75k.
Focused on reaching HR personas, hiring, training, etc.
Researched Fortune 500 companies and sourced leads to pursue the decision-makers.
Process and Product trained the new joiners with appropriate documents and mock tests.
Collaborated with other LOBs to identify trends and set sales goals.
Developed a BDR playbook as a reference resource.
Managed the end-to-end process of identifying, creating, developing, negotiating, and closing small to mid-value opportunities.
Monitored and managed closed accounts for up-selling and renewals.
Followed SWIIFT and Discover demo-close approach.
Lead Generation Specialist
Azuga Telematics
Bangalore
11.2018 - 07.2020
Researched and generated leads for fleet companies with 100+ vehicles in NA and Canada.
Certified in Factor8 QBS training.
I reached out to competitor clients, highlighting pain points to schedule meetings.
Engaged in negotiations with AE/FSS to close deals.
Led daily huddles and provided feedback to new joiners.
Conducted persona-based, personalized outreach.
Closed 190 units within two weeks of ramp-up.
Assisted Super Closers and field representatives.
Member of the elite team with high targets.
Credentialing Analyst
First Advantage Global Operation Center
Bangalore
02.2015 - 01.2018
Met SLAs and internal and external regulatory standards by conducting scheduled procedural and tool audits
Assisted with data aggregation, billing, and transactions for data and account aggregation
Supervised a team of 15 (Acting SME) - (Recred Project)
Generated CRM reports to maintain client records on customer activity and personal data
Coordinate with the Credit bureau (Experian, Transunion, and Equifax) for the services to be received or to be provided
Handling the client for revenue of over 15 Million Dollars Adhering to TAT of 3 & 5 days (as per FTC and FCRA Guidelines) and ensuring that the dispute is solved within the same
Senior Customer Service Representative
First Source (Admiral Insurance)
Bangalore
12.2012 - 02.2015
Established and monitored customer service standards by employing recognized and comprehensive benchmarks
Accepted payment by credit card and offered self-serve payment solutions after explaining charges on customer bills
Monitored phone, fax, and electronic database systems for incoming customer inquiries
Supervised a team of 10 (Acting SME)
Maintained financial accounts by processing customer adjustments
Trained new personnel regarding company operations, policies, and services
Investigated and resolved customer inquiries and complaints quickly