Sanaa Lukes
Indianapolis
Summary
Dedicated and reliable professional with experience in childcare, customer service, health, and organization. Skilled in creating safe and supportive environments for children, maintaining positive client relationships, and ensuring smooth daily operations in fast-paced settings. Known for being attentive, compassionate, and detail-oriented with excellent communication and multitasking abilities.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Daycare Teacher's Assistant
Kari Walters
New Albany
06.2024 - Current
- Assisted teachers in implementing daily lesson plans and activities.
- Supervised children during playtime, ensuring safety and engagement.
- Organized educational materials for arts and crafts projects
- Maintained cleanliness and order in classrooms and play areas.
- Communicated effectively with parents regarding children's progress and behavior.
- Helped with meal preparation and served snacks to children during breaks.
- Participated in staff meetings to discuss classroom management strategies.
- Observed behavioral issues to alert parents or guardians.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Developed and enforced positive strategies to encourage good behavior.
- Recorded child behavior, food, and medication information for supervisors.
- Communicated with parents about daily activities and any concerning behaviors.
- Conducted reading classes for children to build foundational knowledge.
- Balanced schedules to promote optimal rest, play and educational periods.
- Enforced rules to teach good manners and maintain safe environment.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Secured indoor and outdoor premises to protect children.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Developed and implemented lesson plans and activities for children of various ages.
- Supported children with special needs, adapting activities to meet diverse requirements.
Medspa receptionist
Jessica jones
New Albany
04.2023 - 03.2025
- Managed phone calls and scheduled appointments efficiently.
- Organized and maintained office files and records systematically.
- Greeted visitors and directed them to appropriate departments.
- Assisted in preparing meeting rooms and materials for events.
- Handled incoming mail and packages, ensuring proper distribution.
- Maintained office supplies inventory and placed orders as needed.
- Provided exceptional customer service to enhance visitor experiences.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Silver Creek Highschool
Sellersburg, INSkills
- Child development
- Lesson planning
- Classroom management
- Customer service
- Conflict resolution
- Safety and supervision
- Activities leadership
- CPR training
- Infant care
- Records management
- Teamwork and collaboration
- Student behavior and progress reporting
- Record keeping
- Problem-solving abilities
- Special needs support
- Nonviolent crisis intervention
- Emotional intelligence
- Adaptability
- Coordinating with teachers and specialists
- Confidentiality and HIPPA guidelines
Timeline
Daycare Teacher's Assistant
Kari Walters
06.2024 - Current
Medspa receptionist
Jessica jones
04.2023 - 03.2025
Silver Creek Highschool