Global Capability Centers (GCCs) – Establishing new GCCs in India and scaling existing ones up the value chain
“Opportunities Don’t Happen You Create Them”
A belief that has helped me, successfully navigate my 20+ years of professional journey, handling diverse global roles & assignments with a singular mission to scale-up GCCs/ COEs Operations, drive Multi-Million Dollar IT Engagements, FinTech/ Digital /Cloud Transformation, Product Innovations, R&D, Automation-First Strategy & Operational Excellence Initiatives, that shape the future of business and build tech-driven organizations, across the Title Insurance, Mortgage, and BFSI Sectors
Stellar in High-Profile IT & GCC Leadership Roles, I consistently strive to pave a new way forward, by pioneering New Competencies/Multi-Stack Practices& Delivery Models, expanding footprints into new geographies/domains, accomplishing YOY business growth, P&L, and market leadership. Holder of US Patent for RPA Platform; Led Global Delivery of 60+ Software Products for the US Market, developed Patent-Worthy Platforms - RPA Tool "myFirstBot" & IDP Platform "QCorrect," which reduced manual effort, enhanced processing accuracy, and delivered value to business
Key Milestones:
· During my long-term career with First American (India), received fast-track promotions from Sr. Software Engineer to VP: Established new COEs in Engg., Security, Domain Learning & People Development (ELCM), and Eagle Labs, the first R&D Hub for AI/ML/OCR powered solutions
· I have successfully led high-impact IT Projects/Programs, transition to new-age IT, Digital, Cloud, AI/ML, OCR, RPA, Data Science & Analytics Platforms, for streamlined & cost-efficient operations
· Skilled in applying Agile -Scrum Practices, DR, BCP, Information Security, and ISO 27001 Compliances, setting benchmarks of excellence in IT service delivery, business continuity & customer satisfaction
· I bring a unique ability to understand client needs and deliver customized solution offerings, accomplish New / Additional Projects Wins, through opportunity analysis, POCs, RFPs/RPQs, consultative selling, and high-value deal closures
· Collaborative People Manager, Problem-Solver, and Go-Getter, I have led and mentored highly talented 600+ Global Software, R&D, and IT Infrastructure Teams, in India with an equal desire to win
· At ease in networking with BU Leaders, vendors, clients & stakeholders, for data-driven decision-making, negotiating critical challenges, and ensuring businesses thrive amid ever-evolving industry/ market trends
Beyond Work: Pleasing personality with a zest for life, in my free time I like to spend quality time with friends & family
