Hi, I’m
Sanath Hiremath
Bangalore
Summary
Experienced, ambitious, and results-driven Sales Professional with 5+ years in SaaS industry. Proven success in exceeding sales goals, building executive client relationships and managing teams. Skilled in financial analysis, customer service and problem-solving. Currently CSM Account Manager at Axis payment gateway pvt ltd , achieving ramp quota and cross-selling/up-selling, onboarding to clients. Previously was working Junior Manager at Razorpay and Paytm with achievements in bringing in new accounts, revitalizing underperforming product lines, and exceeding KPIs. Proficient in Excel, Salesforce, Fresh desk, Slack, and other industry programs.
Overview
5
years of professional experience
Work History
Demandpay pvt ltd
Head of Sales
01.2025 - Current
Job overview
- Build and maintain relationships with clients and key personnel within their company.
- Cross Sell and Up-sell to the client base and grow the account to achieve the portfolio quota.
- Conduct business reviews to ensure clients are satisfied with their products and services.
- Attend meetings with clients inside and outside their offices to build better relationships with them.
- Achieve client relationship targets and KPI's as set by the organisation.
- Liaise with internal departments to ensure team and client needs are fulfilled effectively.
- Resolve areas of concern as raised by clients and team members.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the CRM for any change with regard to a client.
- Sales hygiene and adhere to the processes and regulations.
- Ensure MoM growth in the portfolio.
- Team management of 8 with KPI, OKRs.
Axis Payment Gateway pvt ltd
Manager Key Account
01.2024 - 01.2025
Job overview
- Applied strategic negotiation and sales closing skills to bring in 42 Key accounts new accounts over 8 months resulting in huge revenue growth 76%.
- Developed and implemented a new favorable pricing structure balancing firm objectives against client targets.
- Developed and implemented a new formalized testing process for clients entering the sales cycle.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Strategized and implemented successful approaches to revitalize underperforming product lines and create profit generating enterprises using SQL, Excel, and Looker.
- Daily use of UpLead, HubSpot, ZoomInfo, L10, Lusha, Slack, Zoom, Microsoft Teams, and proprietary & industry programs.
- Completed and submitted weekly, monthly, and quarterly reports to support executive decision making and individual performance.
- Identified and pursued valuable business opportunities through networking, conferences, and industry memberships to generate new company revenue and improve bottom line profit.
- Partnered with operations, leadership, data & integration, and IT teams to align project goals with business strategy and define project milestones.
- Managed and recorded all leads from outbound and inbound telephone marketing and set up new key accounts through market research.
- Scheduling meetings though calling for Demo and sending proposals.
- Set monthly enrolment targets with each ISR enrolment number and support team members in Negotiate/close deals and handle complaints or objections.
- Achievement - Awarded Summit 2.0 for Revenue growth.
Paytm
Key Accounts Junior Manager
03.2023 - 12.2023
Job overview
- Develop and implement sales strategies: sales managers are responsible for creating and executing a comprehensive sales plan that includes identifying target markets, setting sales goals, and implementing tactics to achieve those goals.
- Monitoring sales performance: the sales manager regularly analyze sales data to measure the effectiveness of the sales team and identify areas for improvement.
- Building and maintaining customer relationships: Sales managers must build and maintain strong relationships with customers to understand their needs and identify opportunities for growth.
- Collaborate with marketing: sales leaders work closely with marketing teams to ensure sales strategies are aligned with overall marketing goals and campaigns.
- Manage budgets and forecasts: sales managers are responsible for creating and managing budgets and forecasts for the sales department.
- Preparing Sales Reports: The Sales Manager prepares regular sales reports for management to review sales performance and make strategic decisions.
- Ensuring compliance with policies and procedures: Sales managers ensure that their team complies with company policies and procedures, including ethical standards and legal requirement.
- Best Performer in July 2023.
RAZORPAY pvt ltd
Senior Associate Key Account
04.2020 - 02.2023
Job overview
- Building and maintaining relationships with clients and key personnel within their company like Airtel, Vodafone, Bookmyshow, AdityA Birla insurance, Zomato, Godigit general Insurance, Tata AIG Group, Indigo etc.
- Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota, onboarding, post sales process.
- Conducting CSP, GMV strategy with the product team for the clients.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Attending meetings with clients inside and outside their offices to build better relationships with them.
- Achieving client relationship targets and KPI's as set by the team lead.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the CRM for any change about a client.
- Continues coordination with cross functional teams like Tech, Integration, Banking Ops, and others to get the issues resolved.
- Working tools: Excel, Salesforce, SQL, Freshdesk, Slack, Uplead, Looker, and Jira.
- Trained in L2 level - Finance ops, Sales ops, Chargebacks, Risk ops, Biz ops.
- Achievement - Best Employee of Q3 2022, Q1 2021, Zero Leave taken award for 2022.
Education
Jain University
Executive MBA from Business intelligence and Analytics
06.2025
Reva University
B.Tech from Mechanical Engineering
01.2020
Acharya Institute of Technology
Diploma from Mechanical Engineering
01.2017
Skills
- Critical Thinking Skills
- Salesforce
- ECRM
- Freshdesk
- Jira
- Resilience
- Lusha
- Sales navigator
- UpLead
- Hubspot
- Active Listening
- Probe24
- Adobe
- MS suite
- Slack
- Training
- Coaching
- Referral Selling
- Basic SQL
- Payton for Reporting
- Closing Skills
- Emotional intelligence
- Autocad
- ProE
- Catia
- Design
- Persuasion
- Negotiation
- Teamwork
- Collaboration
Accomplishments
- Awarded for Highest cross sell/up sell in Q2, Q3, Q4. Highest growing merchants in April, May, and Sep'22.
- Highest NPS and Customer feedback in the entire Team - Razorpay.
- Best performer from Nov' 20, Jan 21, Mar 19 till 2021 - Razorpay.
Timeline
Head of Sales
Demandpay pvt ltd
01.2025 - Current
Manager Key Account
Axis Payment Gateway pvt ltd
01.2024 - 01.2025
Key Accounts Junior Manager
Paytm
03.2023 - 12.2023
Senior Associate Key Account
RAZORPAY pvt ltd
04.2020 - 02.2023
Jain University
Executive MBA from Business intelligence and Analytics
Reva University
B.Tech from Mechanical Engineering
Acharya Institute of Technology
Diploma from Mechanical Engineering