SANCHARI BHOWMICK
KOLKATA
Summary
Dynamic professional with a proven track record at Tata Consultancy Services, excelling in leadership and client relationship management. I have successfully enhanced team performance and customer satisfaction. My expertise in customer service and commitment to excellence drive impactful results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
BPO 2
Tata Consultancy services
KOLKATA
05.2022 - Current
- As a Customer Service Executive for SouthWest Waters.
- As a back-up trainer.
Senior Associate
WIPRO Ltd
KOLKATA
11.2019 - 04.2022
Worked as a Subject Matter Expert at Change Healthcare Project.
Associate
Concentrix IBM Daksh
KOLKATA
02.2019 - 10.2019
Worked as a Customer Service Associate.
Education
Master of Science - Zoology
Vidyasagar University
Kolkata07-2017
Bachelor of Science - Zoology
University Of Calcutta
Kolkata07-2015
High School Diploma -
Bidyabhavan High School
Kolkata04-2012
Skills
- Leadership
- Communication
- Employee training
- Client relationship management
- Customer service
- Critical thinking
Timeline
BPO 2
Tata Consultancy services
05.2022 - Current
Senior Associate
WIPRO Ltd
11.2019 - 04.2022
Associate
Concentrix IBM Daksh
02.2019 - 10.2019
Master of Science - Zoology
Vidyasagar University
Bachelor of Science - Zoology
University Of Calcutta
High School Diploma -
Bidyabhavan High School
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