Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Contact Number
AdministrativeAssistant
SANCHARI DEY

SANCHARI DEY

AVP, Government Business Group
Kolkata,West Bengal

Summary

Dynamic and result oriented multi-tasking professional expertising in a career span of 18 years with varied industrial experience including Digital Solution Implementation for Government (State & Central), Financial Operations, Sales & Marketing, Customer service Management, Team leading, Zonal business management, Business strategy and Analysis.

Seeking responsible assignments to expand further on skills and knowledge with a growth oriented organization and impart a holistic eco-system with constant professional growth and challenges faced.

Overview

18
18
years of professional experience

Work History

AVP, Government Business Group

Bandhan Bank Limited
Kolkata, West Bengal
03.2024 - Current
  • Responsible for an entire region mapped with 81 branches focusing on developing and upholding the Government Business Channel in collaboration with the Senior Management and Branches of the Bank.
  • Driving campaign, strategies and partake promotional activities in Government Departments to create formidable awareness on the Bank’s offers and products and personalised services.
  • Handling of existing book, liaising with Senior Bureaucrats and Government officials. Streamlining of targets along with Payment Gateways, PFMS and digital implementation services.

Chief Manager 1, Government Banking Group

ICICI Bank Limited
Kolkata, West Bengal
07.2019 - 10.2023
  • Responsible for managing B2B, B2C & B2G relations under the Government Banking Department of the Bank.
  • Responsible for value building on existing relations by acquiring new schemes and successful digital solution implementation and catering end to end banking requirements of bureaucrats and senior government officials.
  • Creating a holistic eco system through strong inter departmental relations.
  • Responsible for ensuring profitability through achievement of targets laid by management.
  • Digital Banking Solution Implementation post understanding various areas of requirement including, API integration, Tally integration, H2H integration and solution aggregators with complete MIS service. Key area being Public financial Management Service
  • Channeling marketing activities and promotional strategies for better customer relationship management through effective team work and hand holding.

Asst General Manager

N.K. Realtors (P) Ltd, Premium Homes
07.2018 - 06.2019
  • Part of the Luxury segment of the Premium Homes Department in East India’s most renowned real- estate marketing organization dealing with ultra-luxury living for the most prominent and ultra-high net worth customers across the country and also abroad (as per requirement) by guidance and assistance to sellers and buyers in choosing and purchasing a property which best suits their requirement
  • Perform comparative market analysis to strategize and capitalize on competition statistics
  • Involving in promotional and marketing activities for various projects and Achieve the set revenue target and evaluate performance on a monthly basis over set prerequisites.

Zonal Associate Manager

Apollo Munich Health Insurance Co. Limited
02.2017 - 05.2018
  • Business Performance Management & Governance, South & Central Zone, Working in co-ordination with the Zonal, of South and Central Zone in parallel with the Head office
  • Primary role of assisting and supporting the Zonal Business Heads of different Channels with Zonal Strategies by analysing business trends and gathering of market intelligence and competition updates to ensure seamless enhancement in product designing and value adding to employee benefits.
  • Accountable for on-time implementation of strategic decisions for the Zone & implementation of zonal level initiative including planning and co-ordination of Governance, MoMs and Action taken Reports (ATR) and also requisite RnR, spot contest designing for Channels, Project designing and co-ordinations in multiple areas.
  • Responsible for employee & new joinee engagement, review on support functions and initiate new projects for improvement and improvisation along with cost management analysis.
  • Leading the nascent East Zonal channel of “The Apollo Munich Health Insurance – Axis Bank Burgundy” for Premium Health Insurance and being in its incipient stage of growing in only 6 months the East has been highest with the number of RM activation in the product with highest number of policies and second highest in Value Pan India for the month of February, March 2017
  • MoM highest activation in terms of Affluent RMs and NOP
  • YTD highest in activation, NOP & Premium value second highest Pan India.

Store Manager

Vodafone India Limited
12.2014 - 02.2017
  • Responsible for an entire store's productivity, revenue generation and month on month target achievement
  • Management of an entire team of service, sales, customer service and retention comprising of 20 members.
  • Guiding and knowledge empowerment to the Team for growth and development at work and mentoring for the next level.
  • Responsible for audit and compliance, inspection, basic hygiene maintenance of the Store and of employees and upholding best service quality under the laid guidelines of the organisation.
  • Handled 3 Stores of Mira Road, Dahisar and Bhayandar simultaneously and have achieved 100% target MoM for all.
  • Won continuous performance accolades over Team’s overall performance in all the 3 Stores and also for leading the Team towards a winning goal.
  • Won Zonal award “Delta Force” from May-Aug for all round best performance of the Store. Circle Data Star Award for highest Data Sales. Won Circle Vodafone Purple League Contest
  • Topped the Circle Scorecard as Top performing Store Managers from May – August 2015 for all round performance.

Personal Banker Authorizer / Teller Authorizer

HDFC Bank Limited
12.2011 - 01.2014
  • Playing the role of a Branch Operations Head and as a backup Branch Head
  • Motivating the immediate team members and support the existing team in regards to branch banking operation, customer service and business generations from existing and new business.
  • Responsible for Compliance and Audit of the Branch aling with Staff hygiene.
  • Generating business through brand promotion and marketing, Door to door sales and over achieving of target set for the Team and Self.

Deputy Manager

Axis Bank Limited
01.2007 - 10.2011
  • Cross-Sell of TPP and Assets of the Bank over the counter by generation of leads from existing and walk in customers.
  • Servicing the HNI Priority Banking clients of the Branch and specialising in handling Trust Entities of the Bank.
  • Playing the role of Service Relationship Manager and CSO(Cross Sell Officer)
  • Handling the entire Team of FDOs (Front Desk Officers) and BDEs (Business Development Executive) for the branch.
  • Handling of operational work, timely and accurately executed all desks related transactions in System along with daily maintenance of security items/documents, KYC and Compliance.

Assistant Accounts & Admin Executive

Birla Sun life Insurance Co. Limited
09.2006 - 01.2007
  • Responsible for operational work at branch level which includes generation of reports, MIS, scrutiny of policies and relevant documents, underwriting, handling of cash, generation of receipts, sending of cash reports and assisting in day to day administrative processes.
  • Resolving of customer queries both walk-in and calls and generation of prospects out of existing and new customers.

Education

Bachelor - Arts in English

Gokhale Memorial Girls College under University of Calcutta

10+2 - Commerce

West Bengal Board of Higher Secondary Education, Loreto Day School

VIDHYA - undefined

West Bengal Board of Secondary Education from Loreto day School, Aptech Computer Education

PGDBA - Human Resource

Symbiosis Centre for Distance Learning

Skills

  • Product & Solution Consultant with expertise in Digital Banking Implementation
  • Vast expertise in Relationship Management in B2B, B2C and B2G business
  • Strong leadership quality and ability to play as an effective team leader by taking complete responsibility of teams of any size and coordinating for a single goal and achieving individual growth and developing for the next level
  • Outstanding organizational skills strengthened through coordination of multiple tasks
  • Quick adaptation ability with the change of work environment
  • Efficient problem solving skills and build strategies to improve business capitalisation

Accomplishments

  • Certificate of Appreciation Awarded under the campaign “Maa Durga Aagomoni” “The BBH Club” Trophy awarded for outstanding contribution in banking investments in HDFC Bank Limited
  • Trophy awarded for Exemplary Performance in YTD DEC'13 Certificate of Appreciation received for qualifying contest “The Group Head Challenge” for banking investments in HDFC Bank Limited
  • AXIS BANK LIMITED Certificate for Customer Service Excellence
  • Certificate received for outstanding achievement under campaign “IPL Season 1” for Retail Deposits
  • Star Performer” award received for outstanding performance in the December quarter 2008 at Axis Bank Limited
  • Certificate of Recognition received for Qualifying Life Insurance Contest in Axis Bank Limited.

Affiliations

  • Played for University of Calcutta in inter university basketball tournament. Qualified for District level participation under SAI.
  • Certificate of Appreciation received for voluntary participation in social work for Cancer Center, Welfare Home & Research Institute.
  • Certificate of Appreciation received for voluntary participation in social work for Missionaries of Charity.
  • Certificate of Recognition received in vocal music Classical Shatriya Sangeet under “Bangiya Sangeet Porishad”
  • Certificate of Recognition received in Fine Arts & Painting from “Pracheen Kala Kendra.”

Contact Number

9836233421

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SANCHARI DEYAVP, Government Business Group