Sanchit Jain
Noida
Summary
- Holding 10+ years of experience as a Team Lead in the term of experience consist of core banking application (Finacle 10x, 7x) and Retail banking.
- Actively contribute to the development and growth of the organization where my analytical, technical skills and practical experience could be utilized to the full extent and in the process gaining more knowledge and experience to achieve my career objective of being in a responsible position and taking a challenging job.
- Executing various activities of the project like Deployment, creation of Triggers(PLSQL), creation of index for product tables, Analyzing errors through generating logs and Handling Finacle Application related queries, Creation, deletion, insertion and Manipulate of database tables, Handling issues in Payment System (NEFT, RTGS, SFMS), performing EOD,BOD,ISOLOP activities, working on different modules like CASA, LOANS, FOREX, CLEAING, analyzing the information gathered, documenting the functional or business requirements.
- Used CDCI Simulator, Bit Bucket, Jenkins, IBM MQueue, kafka, Intellij, Jmeter, JIRA Application and Post Man Tool.
- Co-ordination with various teams like- Business Team, Product Team, Switch, NPCI, SFMS, IDRBT Hub,IFTAS.
- Providing End to End support for NEFT/RTGS,UPI, ISO,IMPS, CBS reports.
- Automate all test cases of all module like NEFT/RTGS/IMPS/XFER/UPI/ISO.
- Proficient in MS Office tools, HP Quality Centre, BMC, E-Helpline tools and Finacle (Banking Application).
- Good working knowledge of general banking. Hands on experience in application and technical support, handled successfully the post live migration process and delivered lead support for all application related issues/queries from branches across India
- Experience in IT project for Cooperative Bank, Punjab & Sind Bank, Department of Post, Australia and New Zealand Bank, IndusInd Bank, RBL Bank and Paytm payment Bank with an excellent track record in the area of end to end project and Banking Operation management.
- Having good exposure to Banking domain
- A Creative thinker with a proven ability to implement solutions and resolve issues in a professional manner.
- A skilled communicator with good presentation skills.
Overview
11
11
years of professional experience
Work History
Team Lead
Paytm Payments Bank
Noida
03.2018 - Current
- Actively involved in analyzing the business requirements
- Maintenance the User requested queries / reports
- Preparing Status and summary report on daily and weekly basis
- Handled the Finacle Application Support and Banking related issue
- Parameter Maintenance & Master Data Creations / Modifications (SCFM / GSPM /GCHRG /PTTM - Schemes) etc
- Analyzing Production functional and service issues & providing solution with root causes
- Follow-up with Unix support Team/DB Team for Disk space and server load
- Full End of Day Process on Finacle Application System
- Checking transactions are validations or non-validations
- Checking logs from Back-end (Unix/sqlplus)
- EOD/BOD reports check on daily basis
- Central Level and Bank Level Handling the Day End activity
- Server and Database performance monitoring
- Escalation of issue as per the escalation matrix
- Worked in workflows, Pre & Post Load Scripts, Batch Jobs
- Housekeeping activity for reducing partition size
- Provided 24x7 on-call supports
- Worked beyond regular hours based on business demands
- Resolving the CASA, DEPOSIT Related issues and some loan issue daily raise by the branch
- Resolving the PAYMENT Related issues
- Used CDCI Simulator, Bit Bucket, Jenkins, IBM Mqueue, Intellij, Jmeter, JIRA Application and Post Man Tool.
- Automate all test cases of all modules like NEFT/RTGS/IMPS/XFER/UPI/ISO
- Analyses test results
- Reports results to the manager
- Involved in Review of High Level and Detailed Level Test Cases
- Worked on uploading of Test Cases in Quality Centre.
Application Support Engineer
Best of Breed Software Solutions Pvt Ltd
01.2014 - 02.2018
- Give banking support to the CBS Branches all over in India in Finacle Software including Retail Banking, NEFT, RTGS & SWIFT.
- Comfortable as Retail Banking operation and Closing Related activity.
- Run batch jobs in month end activities. Good working knowledge of general banking. Hands on experience in application and technical support, handled successfully the post live migration process and delivered lead support for all application related issues/queries from branches across India
- Training, Customer Support about Finacle software and Banking related issue
- Timely submission of analysis of helpdesk call outstanding to Bank- 100% adherence
- Resolutions to be clearly mentioned and described on BMC (REMEDY) and I Connect or e-mail. If possible, provide examples to explain the resolution
- EOD & BOD process
Hand Holding Engineer
Acute Informatics Pvt ltd.
01.2013 - 11.2013
- Interacting with the client to understand the issues.
- Resolved the Interest related issues.
- Worked on functional menus and provide necessary support needed.
- Resolving the call related to functional and Technical issues.
- L1 support – Solving Finance issues raised by the branches.
- Responsible for analyzing issues reported by bank and to provide solution for resolving the same.
- Responsible for handling day to day functional activities and supporting Day –end related activities.
- Creation, modify and transfer user’s id in Finacle on Unix platform.
Skills
- I am a confident, energetic and self-motivated person I love to face challenges with confidence, knowledge and skills I am ambitious and like to enhance my skills and increase my depth of knowledge in service industry
Academia
- B.Tech in Computer Science from Kurukshetra University in 2012.
- Class XII examinations conducted by C.B.S.E in 2008.
- Class X examinations conducted by C.B.S.E in 2006.
Accomplishments
- Achieved the Rockstar recognition for valuable contributions in Paytm payments bank.
- Received appreciation from esteemed clients, including senior management from Cooperative bank,Department of Post and Ratnakar Bank
Core Technical Skills
MqueuesqlplusIndusIndJmeterJmeterIntellijIntellijkafkaMQueue
- PL/SQL Development: PL/ SQL, Procedures, Packages & Schedulers
- Scripting and Languages: Unix Shell Scripting,JMeter, SQL, Finacle Script
- Performance Testing: JMeter
- Unit Testing: Postman, CDCI-TESTER
- Version Control: Bitbucket, Git
- Agile (SCRUM) Development Process
- Go-Live Projects Support
- Additional Technical IntelliJSQL Developer, PLSQL, MySQL, HTML, Microsoft Excel, IntelliJ, Eclipse, Finacle Connect24, Finacle FI
Personal Information
Date of Birth: 08/09/90
Disclaimer
I hereby declare that all the information given above is true to the best of my knowledge & belief. I assure you that I will fulfill all your expectations with best of my ability.
Timeline
Team Lead
Paytm Payments Bank
03.2018 - Current
Application Support Engineer
Best of Breed Software Solutions Pvt Ltd
01.2014 - 02.2018
Hand Holding Engineer
Acute Informatics Pvt ltd.
01.2013 - 11.2013
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