SANCHIT SAUMAY
Noida
Summary
Detail-oriented DBA Analyst with over 3 years of experience in database operations and change management at HCL Technologies. Expertise in managing SQL Server environments, executing backup and restore procedures, and resolving critical incidents. Strong skills in stakeholder coordination and ITIL-based ticket handling, with a focus on continuous improvement. Familiarity with Azure Cloud fundamentals and middleware services enhances operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DBA Analyst
HCL Technologies Ltd.
Noida
10.2021 - Current
- - Managed database change and patching operations across critical production systems.
- - Monitored and resolved database incidents and service requests using ServiceNow.
- - Conducted backup, restore, and access management activities on SQL Server environments.
- - Created and maintained SOPs for database activities, ensuring compliance and audit readiness.
- - Handled ticket prioritization, resolution, and closure aligned with ITIL framework.
- - Performed risk assessments, scheduled changes, and minimized downtime during patch cycles.
- - Collaborated with cross-functional teams during cutover, migration, and provisioning efforts.
- - Reported KPIs like ticket response time, SLA adherence, and change success metrics.
- - Supported rotational 24/7 shifts, ensuring database reliability and uptime.
- Managed SQL Server databases to ensure optimal performance and reliability.
- Implemented backup and recovery strategies for data protection and integrity.
Education
Advanced Certificate Program - Business and Data Analytics
IIM Indore
07.2024
Bachelor of Engineering - Computer Science & Engineering
Kurukshetra University (UIET)
KURUKSHETRA01.2021
Senior Secondary (12th) & Secondary (10th) -
Rawal Public School
FaridabadSkills
- - Databases: SQL Server, MySQL (basic), PostgreSQL (basic)
- - Tools: ServiceNow, SQL Management Studio
- - Cloud: Azure Fundamentals (Beginner), Azure Portal
- - OS: Windows, Linux
- - Monitoring Tools: (Exposure) Datadog, Grafana
- Scripting: basic knowledge of Python and Bash
Certification
- - Recognition Award from HCL – 2024 ,2025
- - Top Rank Scholarship – Haryana Board
Languages
Hindi
First Language
English
Proficient (C2)
C2
Core Competencies
- - ITIL Ticket Lifecycle Management
- - SQL Server Administration
- - Change & Patch Management
- - Backup & Restore Operations
- - ServiceNow Change Management
- - Stakeholder Communication
- - High Availability (HA) & Disaster Recovery (DR)
- - Middleware Exposure: Tomcat, Kafka (basic)
- - Azure Fundamentals (Basic Understanding)
- - Incident & Problem Management
Timeline
DBA Analyst
HCL Technologies Ltd.
10.2021 - Current
Advanced Certificate Program - Business and Data Analytics
IIM Indore
Bachelor of Engineering - Computer Science & Engineering
Kurukshetra University (UIET)
Senior Secondary (12th) & Secondary (10th) -
Rawal Public School
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