Sanchit Sood
Faridabad
Summary
Dynamic Assistant General Manager with expertise in client communication and budget management. Proven track record in delivering exceptional customer satisfaction and fostering strong relationships. Ready to leverage skills to enhance client experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Wed me Good
Gurgaon
10.2024 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed client communications to ensure preferences were understood and met.
- Developed design concepts based on client themes and preferences.
- Communicated with clients across event planning and execution to deliver exceptional customer satisfaction.
- Researched venues and vendors to find the best options for clients within budget.
- Facilitated communication between couples and their families regarding wedding plans.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Senior Manger client servicing
Wed me Good
gurgaon
10.2024 - 01.2025
- Implemented feedback systems to enhance customer service and satisfaction.
- Oversaw budget allocations for various marketing initiatives and campaigns.
- Trained new employees on company policies and operational procedures.
- Collaborated with creative teams to produce engaging promotional materials.
- Managed a team of 5+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Senior Manager Client servicing
Shobiz experential communication
Bangalore
12.2022 - 05.2024
- Achieved cost-savings by developing functional solutions to problems.
- Recruited volunteers or staff members as needed in order to assist during the execution of a corporate function.
- Oversaw florists and rental companies to monitor compliance with contract terms and quickly address discrepancies.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Developed comprehensive event proposals for corporate clients and stakeholders.
- Coordinated with vendors to secure catering, audio-visual, and decor services.
- Utilized CRM software to track leads, client communications, and event details.
- Collaborated with marketing teams to promote upcoming events effectively.
Sales and event Marketing manager
Mistique events
Gurgaon
06.2021 - 10.2022
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Used change methodologies to increase sales and led projects for increased productivity.
- Oversaw regional and local sales managers and staff.
Assistant manager
ferns N petals
05.2019 - 08.2020
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted more than 100 wedding in a season which generated total amount of 15cr
Sales and Production & Procurment Associate
Alpine events
05.2017 - 04.2019
- At Alpine being a startup my daily course was to major things own my own.
- Be it client meeting or meeting new vendor or exploring the market and newest trends
Operations and Branding manager
DNA Networks s
05.2015 - 04.2017
- In DNA I was in the picture when the whole new IP and leagues were launching in India
- Started my journey with taking care of production and moving to a client servicing background.
- Look at ground Level work to moving to dealing with the entire team of stars and sports
- working as a bridge between client and the team
Skills
- Budget management
- Client communication
- Customer relationship management
- Vendor negotiation
- Effective communication
- Budgeting expertise
- Verbal and written communication
- Multitasking Abilities
- Agile methodologies
- Scrum framework
- Stakeholder management
- Project planning
- Risk assessment
- Team collaboration
- Budget oversight
Accomplishments
Achieved “The Pursuit of Perfection” Award for demonstrating Organisational Value : Strive for Excellence
Languages
Hindi
First Language
English
Advanced (C1)
C1
Certification
- Certified Scrum Agile Master
Timeline
Assistant General Manager
Wed me Good
10.2024 - Current
Senior Manger client servicing
Wed me Good
10.2024 - 01.2025
Senior Manager Client servicing
Shobiz experential communication
12.2022 - 05.2024
Sales and event Marketing manager
Mistique events
06.2021 - 10.2022
Assistant manager
ferns N petals
05.2019 - 08.2020
Sales and Production & Procurment Associate
Alpine events
05.2017 - 04.2019
Operations and Branding manager
DNA Networks s
05.2015 - 04.2017