With a proven track record at Sparsh Nursing Home, I excel in delivering exceptional patient care and education, underpinned by my expertise in chronic disease management and acute care. Renowned for my ability to foster patient trust and satisfaction, my approach enhances both health outcomes and service loyalty.
Overview
7
7
years of professional experience
Work History
Staff Nurse
Sparsh Nursing Home
11.2024 - Current
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Followed up with customers to increase satisfaction with purchases and services.
Beauty Advisor
Lotus Herbal Pvt. Ltd
West Bengal, malda town , West Bengal
04.2018 - 11.2020
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Followed up with customers to increase satisfaction with purchases and services.
Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Actively promoted store events and promotions to encourage customer participation and drive sales growth.
Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
Helped customers feel relaxed and comfortable through conversation and personal relatability.
Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Met sales goals, supporting organizational health through consistent and reliable service.
Processed payments, entering sales in register for prompt customer service.
Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Maintained counter and display areas for cleanliness and organization.
Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
Utilized social media platforms to promote store events and exclusive offers, expanding customer base.
Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
Certified Nursing Assistant/Certified Medical Technician at Luther Manor Nursing Home/Beth Haven Nursing HomeCertified Nursing Assistant/Certified Medical Technician at Luther Manor Nursing Home/Beth Haven Nursing Home