SANDEEP ACHARYA

• Comprehend and integrate 4G/5G core network elements with BSS systems to ensure seamless performance and functionality.
• Possess hands-on experience in BSS operations and design roles, along with a solid understanding of BSS components such as CRM, Mediation, OCS, Rating, Collection, Orchestration, and Provisioning/Activation for both mobile post-paid and prepaid services.
• Design and support cloud-based BSS architecture, acquiring practical skills in diagnostics within Kubernetes and virtual environments.
• Address and resolve network-related integrations, including load balancers, and other essential components.
• Oversee charging and billing for mobile and fixed-wireless products, with expertise in 3GPP charging interfaces (Sy, Gy, Ro, Nchf).
• Lead and conduct end-to-end testing for Billing, Charging, Order Orchestration, and Catalog systems, upholding high-quality standards.
• Engage in hands-on testing using Linux, SOAP, DB, API, SQL, SOAP UI, and Postman for web services.
• Manage operations of Mediation, Rating, and Billing systems to ensure high availability, reliability, and system stability.
• Guide a team in enhancing proactive monitoring to ensure timely issue resolution and continuous improvement in system operations.
• Carry out UAT testing to verify the accuracy of end-to-end workflows, from CRM order creation to billing validation.
• Supervise CDR processing, reconciliation, and reporting to guarantee accurate and timely delivery downstream.
• Configure charging plans, tariff tables, and rate plans to align with evolving business needs.
• Operate in an Agile environment, participating in sprint planning, daily stand-ups, and defect triaging.
• Monitor and maintain the Online Charging System (OCS) and Mediation platforms, ensuring 24/7 system health and proactively resolving alerts.
• Optimize system performance through log analysis, proactive monitoring, and tuning of application and infrastructure components.
• Provide deployment support by managing software rollouts, troubleshooting deployment issues, and ensuring successful implementation of system updates and patches.

Project Title : BCRM -Microsoft Dynamic CRM 365 and Integration with SaaS platform
Client : JIO Telecom
Role : Tech Lead
Team Size: 4
Description: Automated sales life cycle running from opportunity to order line items processing with each order.
Responsibilities:

• Primary resource and leading the team
• Responsible for requirement analysis, efficiently coordinating with the stakeholders for test planning and scheduling while setting interim deadlines for completion.
• Accountable for preparation of System Test Cases, preparation of RTM, designing Test Scenarios, Performing Test Reviews and Preparation of Test Data.
• Responsible for the entire Test execution phase which involves System, Performance, GUI and Functional Testing of the applications along with Regression testing and End-to-End testing of the applications.
• Executing test cases, performing tasks related to bug tracking and reporting, and preparation of daily test report. Maintaining the bug report while strictly adhering to the Bug Life Cycle.
• Responsible for managing defects of the application by means of RTC, testing Emergency Request Fixes, testing Change Requests (CR) and giving the final sign off to the product.
• Attending the project team standup meetings and actively participating in the daily status calls.
• Supporting users during UAT phase and conducting QA internal training and KT to all team members, Business Owners.
• Identifying Automation Scenarios from the set of Testcases/User stories identified in cycle.
• Developing automation test cases using Core Java as the language for the identified automation scenarios.
• Invovled in testing framework development using Selenium.
• Running Full Automation suite for every Release and analyses the root cause of Failed scripts.
• Running Smoke regression suite after every build and publish the detailed reports with the bugs detected.
• Created JMeter scenarios and scheduled the Thread Users to generate realistic load on the server using JMeter.
• Analyzed performance problems from JMeter Results- Source(View Results tree) and presented findings to Development team along with any potential solutions.
• Analyzing Request responses and implementing correlation, Regular expressions for JMeter tests to make them dynamic in nature for further runs
  Tools and Methodologies: Agile, Functional, UI, System Integration, Compatibility, Regression, smoke testing, Automation testing, SQL, Azure DevOps, Postman.

• Appointed as Lead for Requirement Gathering, working with stakeholders to develop Technical and Functional Specifications.
• Formulated and aligned testing strategies with overall product goals, ensuring thorough test coverage.
• Designed and executed automated test scripts using Test Case and Selenium to ensure efficient, repeatable testing processes.
• Conducted demos for executing test cases to validate web services using Test Case, enhancing team understanding.
• Led all testing activities, including the administration and execution of User Acceptance Testing (UAT), ensuring the product met client expectations and quality standards.

Worked on multiple large-scale projects including Customer Interaction Management (CIM) Segmentation, Etisalat Money Wallet (Ericsson Wallet Platform), and telecom billing operations using BSCS/CBCM systems. Played a key role in transformation projects, supporting system migrations, upgrades, and end-to-end validation across prepaid, postpaid, and digital payment services.

Responsibilities:

• Performed requirement analysis, impact assessment, and test scenario design, authoring functional and technical test cases for new features and system enhancements.
• Prepared Test Plans, Test Case Reviews, and Effort Estimation ensuring accurate coverage of business and technical requirements.
• Managed environment readiness and service configuration, supporting smooth execution of test cycles.
• Executed test cases across functional, UI, regression, integration, compatibility, and smoke testing; maintained defect reports while adhering to the Bug Life Cycle.
• Conducted end-to-end Order-to-Bill (O2B) validation including account lifecycle, provisioning, rating, billing, invoice generation, and usage threshold alert validations (50%–100%).
• Validated critical BSCS rating processes (FIH, PRIH, RIH, CCH, EOH, RDH, BGH), ensured correct CDR flow from mediation to rating engine (MSC pulls, RTX loading, TAP files), and executed pre-bill checks (BCH, DRR, RLH, BGH).
• Configured and maintained BSCS master data (tariffs, discounts, services, hierarchies), enabling revenue assurance and dispute resolution.
• Automated regression and smoke suites using Selenium; built a REST API testing framework from scratch to reduce manual effort and improve efficiency.
• Ran full automation suites for every release, analyzed root causes of failed scripts, and identified new automation scenarios from user stories.
• Validated Etisalat Money Wallet (EWP) transactions, including international money transfers, ensuring compliance with Central Bank of UAE guidelines.
• Actively involved in transformation/migration projects – validated migration from CBCM to BSCS, BSCS version upgrades, and integrations with new platforms to ensure accurate rating, billing, and customer lifecycle management.
• Coordinated with cross-functional teams to resolve dependencies, clarify requirements, and mitigate project risks/delays; delivered daily/weekly status and defect reports.
• Created test documentation, walkthroughs, and product-level reports for knowledge sharing and release sign-off.
• Supervised and mentored a 6-member QA team, overseeing testing activities, documentation, and production deployment across multiple sprints.

Tools & Methodologies: Agile, BSCS, CBCM, Ericsson Wallet Platform (EWP), Selenium, SQL, REST API, FALCON, Mediation, TAP/TADIG, Functional & Regression Testing, Smoke Testing, System Integration, Automation Testing.