SANDEEP AGARWAL
QSR Leader With 23+ Years Of Experience In Scaling Brands, Driving Multi-unit Operations, And Leading Rapid National Expansion.
Mumbai
Summary
Strategic and performance-driven QSR leader with 23+ years of experience in scaling food service brands, driving multi-unit operations, leading franchise networks, and delivering consistent P&L growth. Expert in rapid expansion, SOP-led operations, CX transformation, cost control, and team capability building. Recognised for building strong franchise ecosystems and turning under performing operations into high-performing stores.
Overview
7
7
years of professional experience
Work History
Assistant Vice President
WOW MOMOS
02.2024 - Current
- Launched 40+ new outlets PAN-India.
- Responsible for brand expansion, franchise management & store operations.
- Launched 40+ new outlets PAN-India, accelerating brand scale
- Deployed analytics-driven SOPs improving unit-level performance
- Enhanced visual merchandising & customer experience
- Built high-performing teams & strengthened franchise relations
- Implemented analytics-led SOPs improving operational efficiency.
- Revamped VM & CX standards, boosting walk-ins.
COO
99 PANCAKES
10.2022 - 12.2023
- Oversaw all QSR operations, supply chain, and franchise management.
- Built hygiene, food safety, and audit compliance frameworks.
- Strengthened franchise onboarding, SOP adherence, and operational controls.
- Led cost optimisation across the supply chain and production.
- Implemented performance dashboards, improving store productivity.
COO
TIBBS FRANKIE
10.2018 - 09.2022
- Responsible for brand expansion, franchise management & store operations.
- Launched 40+ new outlets PAN-India, accelerating brand scale
- Deployed analytics-driven SOPs improving unit-level performance
- Enhanced visual merchandising & customer experience
- Built high-performing teams & strengthened franchise relations
- Implemented analytics-led SOPs improving operational efficiency.
- Revamped VM & CX standards, boosting walk-ins.
Education
MBA - Production & Operations
Bharati Vidyapeeth University
01.2013
Diploma - Interior Design
NIFD
01.2003
B.Com - undefined
Mumbai University
01.1999
Skills
Multi-unit leadership
Accomplishments
- Scaled 40+ Tibb’s Frankie outlets across India within 3 years
- Opened and scaled up 50+ 99 Pan Cakes stores across India, accelerating brand presence and market penetration.
- Opened 100+ Wow! Kulfi kiosk stores across India within 2 years, driving rapid, scalable, low-footprint expansion across high-traffic locations.
- Led national rollout strategy using catchment analysis, feasibility evaluation, and ROI modelling for kiosk-format stores.
- Established data-driven SOPs & audit structures, improving operational consistency
- Strengthened franchise partnerships and compliance processes
- Revamped CX and VM standards to increase walk-ins and customer satisfaction
- Led cross-functional operations—SCM, HR, finance, production, and store operations
- Delivered strong P&L growth through cost controls and productivity improvements
Additional Information
- GM Exports | Mark Agri Genetics (2017–2018) – EXIM, sourcing & global marketing
- Admin & HR Head | J Kumar Infra (2016–2017) – HR, compliance & administration
- Business Head | Divyaply Agency (2014–2016) – Dealer network & sales leadership
- Consultant – Hosiery Industry (2012–2014) – Sales, distribution & operations
- Global Sales Manager | Roha Dychem (2011–2012) – International BD
- Category Manager | Pantaloons (2006–2011) – Retail ops, merchandising & NSO
- Regional Manager | Durian (2000–2006) – Sales & franchise network growth
Timeline
Assistant Vice President
WOW MOMOS
02.2024 - Current
COO
99 PANCAKES
10.2022 - 12.2023
COO
TIBBS FRANKIE
10.2018 - 09.2022
Diploma - Interior Design
NIFD
B.Com - undefined
Mumbai University
MBA - Production & Operations
Bharati Vidyapeeth University