SANDEEP AGARWAL
QSR Leader With 23+ Years Of Experience In Scaling Brands, Driving Multi-unit Operations, And Leading Rapid National Expansion.
Mumbai
Summary
Strategic and performance-driven QSR leader with 23+ years of experience in scaling food service brands, driving multi-unit operations, leading franchise networks, and delivering consistent P&L growth. Expert in rapid expansion, SOP-led operations, CX transformation, cost control, and team capability building. Recognised for building strong franchise ecosystems and turning under performing operations into high-performing stores.
Overview
7
7
years of professional experience
Work History
Assistant Vice President
WOW MOMOS
02.2024 - Current
- Launched 40+ new outlets PAN-India.
- Responsible for brand expansion, franchise management & store operations.
- Launched 40+ new outlets PAN-India, accelerating brand scale
- Deployed analytics-driven SOPs improving unit-level performance
- Enhanced visual merchandising & customer experience
- Built high-performing teams & strengthened franchise relations
- Implemented analytics-led SOPs improving operational efficiency.
- Revamped VM & CX standards, boosting walk-ins.
COO
99 PANCAKES
10.2022 - 12.2023
- Oversaw all QSR operations, supply chain, and franchise management.
- Built hygiene, food safety, and audit compliance frameworks.
- Strengthened franchise onboarding, SOP adherence, and operational controls.
- Led cost optimisation across the supply chain and production.
- Implemented performance dashboards, improving store productivity.
COO
TIBBS FRANKIE
10.2018 - 09.2022
- Responsible for brand expansion, franchise management & store operations.
- Launched 40+ new outlets PAN-India, accelerating brand scale
- Deployed analytics-driven SOPs improving unit-level performance
- Enhanced visual merchandising & customer experience
- Built high-performing teams & strengthened franchise relations
- Implemented analytics-led SOPs improving operational efficiency.
- Revamped VM & CX standards, boosting walk-ins.
Education
MBA - Production & Operations
Bharati Vidyapeeth University
01.2013
Diploma - Interior Design
NIFD
01.2003
B.Com - undefined
Mumbai University
01.1999
Skills
Multi-unit leadership
QSR Operations and Franchisee development
Profit and loss management
New store openings
Expansion strategy and market growth
Standard operating procedure governance
Audit compliance and oversight
Customer experience enhancement
Supply chain and vendor management
Management information systems and analytics
Cost optimization strategies
Team leadership and development
Accomplishments
- Scaled 40+ Tibb’s Frankie outlets across India within 3 years
- Opened and scaled up 50+ 99 Pan Cakes stores across India, accelerating brand presence and market penetration.
- Opened 100+ Wow! Kulfi kiosk stores across India within 2 years, driving rapid, scalable, low-footprint expansion across high-traffic locations.
- Led national rollout strategy using catchment analysis, feasibility evaluation, and ROI modelling for kiosk-format stores.
- Established data-driven SOPs & audit structures, improving operational consistency
- Strengthened franchise partnerships and compliance processes
- Revamped CX and VM standards to increase walk-ins and customer satisfaction
- Led cross-functional operations—SCM, HR, finance, production, and store operations
- Delivered strong P&L growth through cost controls and productivity improvements
Additional Information
- GM Exports | Mark Agri Genetics (2017–2018) – EXIM, sourcing & global marketing
- Admin & HR Head | J Kumar Infra (2016–2017) – HR, compliance & administration
- Business Head | Divyaply Agency (2014–2016) – Dealer network & sales leadership
- Consultant – Hosiery Industry (2012–2014) – Sales, distribution & operations
- Global Sales Manager | Roha Dychem (2011–2012) – International BD
- Category Manager | Pantaloons (2006–2011) – Retail ops, merchandising & NSO
- Regional Manager | Durian (2000–2006) – Sales & franchise network growth
Timeline
Assistant Vice President
WOW MOMOS
02.2024 - Current
COO
99 PANCAKES
10.2022 - 12.2023
COO
TIBBS FRANKIE
10.2018 - 09.2022
Diploma - Interior Design
NIFD
B.Com - undefined
Mumbai University
MBA - Production & Operations
Bharati Vidyapeeth University