SANDEEP ATRI

Work History

Technical Delivery Manager

Reverselogix Management

Gurugram

08.2021 - Current

Managing NPI: Responsible for overseeing NPI initiatives from the engineering perspective for our flagship 3PL SaaS product
Tasked with developing delivery strategies and ensuring their successful implementation
Product Launch and implementation: Effectively launched the product and implemented it for eight global customers without encountering critical issues, contributing to an estimated annual revenue of 9.5 million USD
Resource Management: Effectively led a globally distributed team of 43 resources
OKR's: Accountable for defining clear and measurable OKRs aligned with organizational goals
Cross Function Collaboration: Facilitate collaboration among Integration, Product Management, Implementation, and Customer Success teams to ensure alignment on priorities and processes
Dependency Management: Coordinate dependencies with Integration and Implementation teams to ensure timely delivery of dependent APIs, Webhooks, Connectors, and master data
Team Mentoring: Responsible for mentoring the team on process improvements, agile principles, and fostering cross-functional collaboration
Team Leadership: Enabled team growth and development opportunities, ensuring necessary support for excellence, including regular feedback to enhance focus and alignment on short-term execution and long-term goals
Prioritization: Accountable for ensuring proper prioritization and planning of product features through collaborative discussions with product management and implementation teams
Resource Hiring and Training: Collaborate with the Talent Acquisition team to recruit new members, develop training plans, and support their onboarding process
Customer Satisfaction: "Responsible for allocating resources to enhance customer experience, advocating for the customer's voice within the organization, and developing a thorough understanding of business use cases."
Process Improvement: Proactively seek opportunities to improve processes, such as enhancing deployment automation through Kubernetes CI/CD pipelines
Product Strategy: Collaborate closely with the product owner to establish the product strategy and assist in translating strategic insights into detailed feature descriptions
Customer Success: Develop KPIs and implement post-launch support strategies aimed at maximizing customer value and driving product adoption
Tools Used: DevOps, Jira, Freshdesk, Monday.com

Technical Project Manager

Collabera Technologies Pvt. Ltd.

New Delhi

04.2020 - 08.2021

Project Management: Accountable for planning and overseeing end-to-end execution of one medium-scale project (generating $200K USD revenue) and four small-scale projects (each generating around $20K USD revenue)
Team Management: Effectively led a globally distributed team of 20 resources, including developers, QA testers, business analysts, and subject matter experts (SMEs)
Collaboration: Facilitate collaboration among developers, quality assurance, business analysts, product owners, SMEs, and external stakeholders to ensure alignment on priorities and processes
Agile Methodologies: Responsible for mentoring the team on process improvements and implementing agile principles to ensure the success of all agile ceremonies: Sprint Planning, Daily Scrum, Sprint Review, and Retrospective
Reporting: Responsible for delivering regular project progress updates to internal and external stakeholders on a weekly, monthly, and quarterly basis
Time Management: Responsible for prioritizing projects, establishing task execution schedules, and closely monitoring their completion
Communication: Responsible for establishing and maintaining communication channels with internal and external stakeholders, ensuring clear exchange and capture of information and decisions, and updating project plans accordingly
Risk Management: Responsible for assessing potential risk events and developing and implementing effective controls and procedures to mitigate them
Adaptability: Responsible for regularly updating the project plan to incorporate team insights and adapt to changes in the project environment
Tools Used: DevOps, Jira

Technical Delivery Manager

CasIT

New Delhi

04.2018 - 03.2020

NPI: Responsible for overseeing NPI (New Product Introduction) for our strategic SaaS product, including developing delivery plans and executing them effectively
Product Launch and implementation: Successfully launched and implemented the product across three hospitals without encountering any critical issues
Team Management: Responsible for overseeing a distributed team of 12 resources, including developers, QA professionals, and subject matter experts (SMEs)
Project Management: Managed four additional small to mid-scale projects, each estimated to generate between $50K and $70K USD in revenue
Reporting: Responsible for generating monthly project status reports and providing updates to all key stakeholders on progress
Collaboration and communication: Establish communication channels with key stakeholders and collaborate with the Dev/QA team, Product Owner, and external stakeholders to align on feature priorities
Risk Management: Assess potential risks and develop/implement effective controls and procedures to mitigate them
Quality Management: Responsible for collaborating closely with the QA team lead to develop a testing plan, oversee its execution, and regularly assess product quality using well-defined metrics
Resource Management: Responsible for strategically planning and allocating human, tools, and technology resources to achieve organizational goals
Tools Used: DevOps

Project Lead

L&T Infotech Pvt. Ltd

Pune

01.2014 - 03.2018

Responsible for leading multiple small projects from an AMC contract of $1.2 million USD
Direct onsite experience collaborating closely with key external stakeholders
Responsible for overseeing a team of 38 global resources in an offshore and onshore model
Developed a new Change Request (CR) process and successfully managed its implementation and delivery
Developed and delivered project proposals
Tools Used: Jira, DevOps, SmartSheet

Senior

HCL Technologies

05.2013 - 01.2014

Sen

IBM India Pvt Ltd

Pune

03.2011 - 05.2013

Software

Spiderlogic India Pvt. Ltd.

Pune

01.2009 - 03.2011

Trainee Engineer

Radix Business Modals

Pune

02.2006 - 12.2008

Summary

Overview

Work History

Technical Delivery Manager

Technical Project Manager

Technical Delivery Manager

Project Lead

Senior

Sen

Software

Trainee Engineer

Education

Master of Science: Computers M.Sc (Computers) -

Skills

Certification

Languages

Timeline

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