Sandeep B

• Role: Project /Senior Product Manager.
• Project#1: Dr Lal Path Labs-Pathology Lab Software including Logistics
• Description: DrLal Path Labs, a premier pathology lab in India, conducts 5000+ tests across 14000+ locations and holds the title of Asia's largest Diagnostic Lab and companies current value of 18399 crores. In 2023, it ranked 5th among India's Top 15 Healthcare companies by ditto Insurance. Noteworthy developments include building a robust Samples handling mechanism for diverse operations and revamping Baggage and vials handling with a dynamic routing system for Field executives. The suite of 18 applications, covering patient registration to report generation, witnesses a daily order booking count exceeding 2 lakh on the One Registration portal, contributing to the diagnosis of about 15-20 crores of vials across Lal Path-owned labs nationwide

Responsibilities:

• Developed and initiated projects, managed costs, monitored performance, and identified plans and resources to meet project goals.
• Provided detailed project status updates to stakeholders and executive management, coordinating with cross-functional teams to resolve issues and mitigate risks.
• Prepared and submitted project invoices, led a staff of 68 team members administering IT infrastructure, and organized internal audits to determine and remedy deficiencies.
• Tried to meet project deadlines without sacrificing build quality or workplace safety, monitored performance for areas of improvement, and managed the product backlog for monthly sprint releases.
• Drove Scrum team progress, facilitated Scrum framework activities, and evangelized agile as a strategic asset for culture and business value.
• Planned Agile best practices, assessed team members' responsibilities, and collaborated with various stakeholders to define solutions and drive progress.
• Removed obstacles, anticipated impediments, and coached teams in Agile practices, serving as a go-to resource for the engineering team.
• Streamlined workflow and communication, managed project responsibilities, and coached teams in Agile practices with a focus on continuous improvement.
• Researched current trends, worked across teams outside of engineering, and evangelized Agile as a strategic asset of culture and business value.

• Project#1-Nationwide
• Description: Nationwide is an enterprise insurance automation application designed for policy issuance, starting from client data collection for the underwriting process. Built on Ebix's major product, The Policy Processor (TPP), Nationwide comprises two key modules: Functional and Interface. The Functional module focuses on application screens, while the Interface module manages interactions with external systems, facilitating the exchange of case data with both accord standard and non-accord standard systems.

Responsibilities:

• Directed business analysts in executing tactical and strategic plans.
• Guided teams in refining Agile techniques, establishing documentation frameworks, and collaborated with the Scrum team for pre-production testing and certification of application features.
• Conducted critical analysis, identified and resolved conflicts, translated high-level information into detailed requirements, and produced essential project documents.
• Analyzed business requirements, conducted interviews to understand needs, and provided insights on open orders, backlog, and sales data to the sales team. Interacted with internal customers to comprehend business needs, project scope, and conducted gap analysis for areas of improvement
• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.

• Role: Scrum Master/Senior Business Analyst.

Project #1 – QC Holdings Inc

Description: To provide a comprehensive web-based POS and Online solution capable of handling various short-term finance loans such as Payday, Title, Installment, and Line of Credit (LOC) loans. The crux of the project is to provide a front-end option to configure Generic and Product rules at a single click.

Project #2 – vCard

Description: vCard, a mobile payment solution for individual customers, uses the Unified Payments Interface (UPI) - VPA for making payments and has a vCard merchant mobile app solution for the merchants to accept payments through UPI-VPA based payment system. UPI - VPA is a payment system issued by the National Payment Corporation of India.

Project#3 – Advance America

Description: To enhance the existing application with our QFund comprehensive web-based POS and Online solution capable of handling various short-term finance loans such as Payday, Title, Installment, and Line of Credit (LOC) loans. In a nutshell, the project is to provide a front-end option to configure Generic and Product rules with a single click.

• Responsibilities Senior Business Analyst/Scrum Master: Involved in different phases of the Systems Development Life Cycle SDLC, such as requirement gathering and analysis, design, development, and testing. Served as Scrum Master for two cross-functional teams for both development and production. As a scrum master I Own and Manage Scrum Events - Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Product Backlog Grooming events. Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop
• Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications.
• Ensured Product Backlog Items are reviewed, prioritized, and ordered on a timely basis.
• Collaborated with the product owner to understand the scope and suggested improvements to the requirements.
• Prepared UML diagrams such as Use Case Diagram, Activity Diagrams, and Mockups for a better understanding of the requirements.
• Generated various documents including BRD, FRD, RCA docs, QoS reports, Sprint Progress report, Technical/Process documents, User Manuals, and Incident reports throughout different project phases.
• Facilitated client engagement during User Acceptance Testing (UAT) and conducted training/demo sessions on the product, while also evaluating milestones and tracking them actual versus completion.