Summary
Overview
Work History
Education
Skills
Declarations
Personal Information
Profileoverview - Summary
Timeline
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SANDEEP B

SANDEEP B

Bangalore

Summary

Possess over 14 years of experience in Transaction processing and BFSI services. Expertise in end to end sourcing for full range of mortgage, title underwriting/compliance, closing, recording products and Financial services.

Overview

19
19
years of professional experience
4
4
Languages

Work History

Senior Managers (Operations Head – Link Settlement Services)

Avanze Technologies India PVT Ltd
01.2022 - Current
  • Company Overview: Avanze was founded in 2015 by leading industry experts with over 20 years of experience offering national title insurance and settlement services to help mortgage servicers and lenders streamline operations, reduce cost and solicit business
  • Hired and responsible to set-up Settlement Services operations under Link Title Closing, LLC as an independent entity
  • Successfully integrated the Business partners within a span of month into the Business application
  • Affiliated with the 2 major U/Ws in the U.S Currently licensed in Seven states and fully functional for Purchas, Refinance and other insured products
  • Leading the complete operations support from Avanze Business Solutions as an affiliate to Link Title Closing, LLC
  • Owner of P&L and Business Development
  • Avanze was founded in 2015 by leading industry experts with over 20 years of experience offering national title insurance and settlement services to help mortgage servicers and lenders streamline operations, reduce cost and solicit business

Assistant Manager Operations

Xome India Services Ltd (Mr.Cooper Group)
11.2020 - 12.2021
  • Company Overview: Xome is revolutionizing real estate
  • Through big data, a proprietary real estate exchange, and national real estate services, Xome is the one stop shop for home sellers and buyers who want to save money and complete their transaction with the utmost confidence also offering End-to-End Settlement services through their wholly owned Subsidiary, Title365
  • Working on Title Products for Insured and Non-Insured transactions for Title365 – Nationwide Settlement Services wholly owned by Xome
  • Managing a Team size of 66FTEs including 3 TLS and 5 Front line Staffs
  • Involve in the recruitment project with HR and conduct interviews for new hires
  • Actively assist Onshore management team on service delivery of Title Products and maintained SLA at 98.5-99%
  • Transitioned various Adhoc projects and completed prior to target timelines
  • Supported Operations and Technology in successful migration to Atlcose platform
  • Compilation and publishing reports on regular basis for Senior Management, B.U
  • Heads, MBR and QBR’s
  • Xome is revolutionizing real estate
  • Through big data, a proprietary real estate exchange, and national real estate services, Xome is the one stop shop for home sellers and buyers who want to save money and complete their transaction with the utmost confidence also offering End-to-End Settlement services through their wholly owned Subsidiary, Title365

Assistant Manager – Title Insurance, Closing, Recording and Mortgage Services

Sourcepoint Inc. (An FSL Company) Formerly ISGN
10.2009 - 11.2020
  • Company Overview: Sourcepoint Inc
  • (An FSL Company) FKA ISGN is a wholly owned subsidiary of First Source Ltd and leading Global Mortgage Solutions Company positioned to transform the mortgage lending space by providing an end-to-end spectrum of mortgage solutions, advisory services and platform-based KPO through its subsidiaries in USA
  • Worked for Title Insurance and Closing department involving various functions viz., Title Examination, Trust Review, Title Underwriting for Insurance and Underwriting approval, Notary Scheduling, HUD Prep and Closing Disclosures, Loan Doc Packaging, Post Closing Resolution and Insurance Policy Production etc., for Refinance, Purchase, Construction and Pre-Foreclosures
  • Supported and led the operational team with the size of the 29 members with 2 TLs on day to day process related activities
  • Also, worked with Learning & Development in Trainings and content creation required for the job functions and maintained them with updates on the company’s intranet portal for reference purposes
  • Actively involved in P&L Administration for revenue over $2Million USD per month for the LOB
  • Involved in the recruitment project with HR and conduct interviews for new hires
  • Conducted Job Level 2 training for new hires on process functions for certification purpose
  • Familiarized the team with the customer needs, specifications, design targets, the development process, design standards, techniques, and tools to support task performance
  • Assure that the team addresses all relevant issues within the specifications and various standards and Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel
  • Mentored the field functionaries/affiliates to ensure operational efficiency and timely tracking of loan document until delivery to the lenders
  • Documented Client complaints/escalations and there-on conducting meetings and huddles to ensure friendly customer-service environment
  • Actively involved in Underwriting Audits also internal/external audit with the Corporate Finance
  • Worked with Corporate Finance team and Revenue Assurance Team on Ledger Balance, Finance Recon, P&L administration, AP and AR items and helped AR team to recover the O/S debts nearing $4.5 Million for the Financial year 2019-2020
  • Actively assisted Vendor support team on Accounts payable along with onboarding new vendors and performance tracking for them
  • Met project deadlines and targets on a day-to-day basis and Ensured deliverables are prepared to satisfy the project requirements, Cost and schedule
  • Quality review and Process Calibration with the team on a regular basis
  • Encouraged Team members to make suggestions and independent decisions within pre-defined spheres for activity and control
  • Also, encourage creativity, risk-taking, and constant improvement
  • Counseled users on errors at personal level to minimize job-related stress and escalate the matter to Supervisor/OM whenever necessary
  • Been accessible and transparent to all other departments
  • Compilation and publishing reports on regular basis for Senior Management and B.U
  • Heads
  • Provide status reporting of team activities against the program plan or schedule and provide guidance to the team based on management direction
  • Sourcepoint Inc
  • (An FSL Company) FKA ISGN is a wholly owned subsidiary of First Source Ltd and leading Global Mortgage Solutions Company positioned to transform the mortgage lending space by providing an end-to-end spectrum of mortgage solutions, advisory services and platform-based KPO through its subsidiaries in USA

Group Leader – Mortgage Insurance

Indecomm Global Services
12.2005 - 06.2009
  • Company Overview: A leading IT, Mortgage, Financial, Healthcare and Insurance services BPO
  • Lead a team of 9 members
  • Case-binding (First step) loans for VA and FHA Departments
  • Reviewing Pay stubs, W2 and 1040’s, Property Appraisal Report and Creditworthiness of the Applicant for qualifying the borrower for loan
  • Assessing loan attributes and documentation for soundness and accuracy
  • Been part of client calls to discuss performance, issues and concerns
  • Preparation and maintenance of process manuals
  • QC reviewer for a team of Processors
  • Preparation of daily, weekly, monthly reports and routing it the management and clients
  • Conduct training and meetings/daily huddles on process updates and feedback
  • Over viewing the SLA and the TAT
  • Documenting all the processes in the form of SOP/Job aid and creating flow charts for the same
  • A leading IT, Mortgage, Financial, Healthcare and Insurance services BPO

Education

B.B.M -

Kuvempu University

Pre University College - undefined

Karnataka P.U. Board

Secondary School Leaving Certificate - undefined

Karnataka SSLC Board

Skills

Title Point

Declarations

I hereby declare that the information furnished above is correct and true to the best of my knowledge and belief., Bangalore

Personal Information

  • Date of Birth: 08/06/85
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Profileoverview - Summary

Possess over 14 years of experience in Transaction processing and BFSI services. Expertise in end to end sourcing for full range of mortgage, title underwriting/compliance, closing, recording products and Financial services.

Timeline

Senior Managers (Operations Head – Link Settlement Services)

Avanze Technologies India PVT Ltd
01.2022 - Current

Assistant Manager Operations

Xome India Services Ltd (Mr.Cooper Group)
11.2020 - 12.2021

Assistant Manager – Title Insurance, Closing, Recording and Mortgage Services

Sourcepoint Inc. (An FSL Company) Formerly ISGN
10.2009 - 11.2020

Group Leader – Mortgage Insurance

Indecomm Global Services
12.2005 - 06.2009

Pre University College - undefined

Karnataka P.U. Board

Secondary School Leaving Certificate - undefined

Karnataka SSLC Board

B.B.M -

Kuvempu University

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