Results-driven CFS Manager known for driving operational efficiency and compliance. Expertise in documentation accuracy and team leadership, contributing to seamless cargo operations and improved service delivery.
Overview
24
24
years of professional experience
Work History
CFS Manager
Expeditors International Pvt Ltd
Mumbai
01.2018 - Current
.
Manage end-to-end operations of Container Freight Station (CFS) and warehouse for ocean import and export cargo.
Oversee receipt, storage, stuffing, de-stuffing, and dispatch of FCL and LCL cargo in compliance with customs and port regulations.
Coordinate with shipping lines, freight forwarders, customs brokers, transporters, and port authorities to ensure smooth cargo movement.
Ensure accurate documentation including Shipping Bills, Bills of Lading, Delivery Orders, Gate Passes, EIRs, and inventory records.
Monitor customs bonding, examinations, sealing, and clearance processes to avoid delays and penalties.
Plan and control yard, warehouse space utilization, container positioning, and cargo segregation.
Supervise warehouse staff, equipment operators, and supervisors; manage duty rosters, productivity, and performance.
Implement and enforce SOPs for cargo handling, safety, security, and loss prevention.
Ensure compliance with statutory, customs, port, ISPS, HSE, and insurance requirements.
Track KPIs such as turnaround time (TAT), dwell time, inventory accuracy, and damage/loss control.
Handle customer escalations, claims, and damage reports with root-cause analysis and corrective actions.
Prepare MIS reports on operations, inventory, billing, and compliance for senior management.
Support audits (customs, internal, external) and ensure corrective actions are implemented.
Drive process improvements, digitalization, and operational efficiency initiatives.
Asst. Manager
Expeditors International Pvt Ltd
04.2011 - 12.2017
.
Manage end-to-end ocean export operations including booking, documentation, carrier coordination, billing, and financial closure.
Coordinate with shipping lines, NVOCCs, and carriers for space allocation, rate negotiations, sailing schedules, rollovers, and equipment availability.
Ensure accurate preparation and submission of export documentation including Shipping Instructions, Bills of Lading, Manifest filing, and carrier amendments.
Oversee export billing processes including freight invoices, origin charges, detention, demurrage, THC, and additional surcharges.
Ensure timely and accurate revenue recognition, cost allocation, and job file closure in coordination with finance teams.
Monitor carrier freight costs, validate invoices against contracted rates, and resolve billing discrepancies.
Coordinate with accounts receivable for timely customer invoicing and collections; follow up on outstanding payments.
Liaise with accounts payable for carrier and vendor payments, ensuring adherence to agreed credit terms.
Maintain accurate job costing, profit & loss (P&L) analysis, and margin control for export shipments.
Ensure compliance with company SOPs, trade compliance regulations, and audit requirements.
Oversee export billing, job costing, and invoicing; ensure accuracy of freight, origin charges, BNP, and CLH recovery.