Summary
Overview
Work History
Education
Skills
Professional Enhancement Training
Academic Qualification
Personal Information
Career Achievements
Disclaimer
Timeline
Generic

SANDEEP BHATIA

Faridabad

Summary

To be associated with growing organization that would provide opportunities for individual growth and development in the process, contributing for the betterment of the organization.

Overview

16
16
years of professional experience
1
1
Language

Work History

Manager Sales & Admin

GETWELL PHARMACEUTICALS
12.2020 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Senior Manager

07.2018 - 11.2020

Managed Customers for various vehicle service request on need basis.

Service Advisor

Bird Automotive Pvt. Ltd
10.2013 - 06.2018
  • Developed estimates by costing materials, supplies, and labor.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Service Advisor

Deutsche Motoren Pvt.Ltd.
07.2012 - 09.2013
  • Developed estimates by costing materials, supplies, and labor.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Service Advisor

Courtesy Honda Pvt. Ltd
06.2010 - 06.2012
  • Developed estimates by costing materials, supplies, and labor.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Service Advisor

K.T.L. Pvt. Ltd. (Maruti)
12.2007 - 04.2010
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Documented problems and corrective actions to maintain records.
  • Examined service history and provided initial inspection of vehicle to identify issues.

Education

BBA -

Subharti University
Meerut
04.2001 -

Automobile Engineering

Karnataka Open University
Karnatak
01.2014

Skills

Excellent presentation, interpersonal & communications skills - both written & oralundefined

Professional Enhancement Training

  • Basic, Advance & Multiple training at STC (Maruti, Gurgaon).
  • Multiple Service Advisor Seminars conducted by Honda at Grater Noida.
  • Three-Day Training Session “Technical & Product Training” in Gurgaon conducted by BMW.
  • Four Days DMS Training session Conducted By BMW
  • Foundation 1 and Foundation 2 Training in Gurgaon conducted by BMW.
  • Two-Day Training Session “ISPA (Integrated Service Process Application) Hotel at Park Plaza Gurgaon conducted by BMW.

Academic Qualification

  • 10th passed from UP Board.
  • 12th from UP Board
  • BBA from Subharti University (Meerut)

Personal Information

  • Father's Name: Late Sh. Suresh Kumar Bhatia
  • Date of Birth: 05/28/86
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Career Achievements

  • Qualified skill training conducted by MSIl (Maruti) on Regional Basis & Obtained Bronze Master Position with 92% marks.
  • BMW Service Advisor Certification Exam passed in 2015.
  • Awarded Best customer Satisfaction Award In 2019 from Bird Automotive Pvt Ltd.

Disclaimer

I hereby declare that all my above information is true and correct to the best of my knowledge and belief.

Timeline

Manager Sales & Admin

GETWELL PHARMACEUTICALS
12.2020 - Current

Senior Manager

07.2018 - 11.2020

Service Advisor

Bird Automotive Pvt. Ltd
10.2013 - 06.2018

Service Advisor

Deutsche Motoren Pvt.Ltd.
07.2012 - 09.2013

Service Advisor

Courtesy Honda Pvt. Ltd
06.2010 - 06.2012

Service Advisor

K.T.L. Pvt. Ltd. (Maruti)
12.2007 - 04.2010

BBA -

Subharti University
04.2001 -

Automobile Engineering

Karnataka Open University
SANDEEP BHATIA