Epic NextGen, Cerner EHR
Dr Sandeep Chavan
Healthcare Operations & Project Management Professional
Thane
Summary
- Results-driven Project Manager with extensive experience in planning and overseeing operations across multiple departments. Implements innovative solutions for process improvement and proactively addresses challenges. Mentors and empowers teams to enhance performance and drive success. EHR Specialist with extensive expertise in Epic, Cerner, and NextGen platforms. Technical skills including Microsoft Excel, PowerPoint, Google sheets.
Overview
3
3
Languages
1
1
Certification
24
24
years of professional experience
Work History
Project Manager / Senior Team Manager
Inventurus Knowledge Solutions
Navi Mumbai
06.2024 - Current
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored project performance to identify improvement areas, and implement necessary adjustments.
- Identified plans and resources required to meet project goals and objectives.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Implementation Specialist
Inventurus Knowledge Solutions
Navi Mumbai
06.2022 - Current
- Led implementation activities across various phases of the project lifecycle.
- Collaborated with cross-functional teams to define project requirements and develop strategic plans.
- Developed comprehensive documentation for system configurations, training materials, and user guides.
- Monitored project progress, providing regular updates to management and stakeholders on key milestones.
- Developed strong relationships with clients, fostering trust and confidence in the implementation process.
- Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.
Team Manager
Acuity Solutions Pvt Ltd
Mumbai, India
08.2019 - 06.2022
- Evaluated employee performance, coached and trained team members, enhancing work quality and motivation.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Clinical Associate / Medical Scribe
Inventurus Knowledge Solutions Pvt Ltd
08.2018 - 08.2019
- Accompanied physicians during virtual patient encounters, documenting data directly into EHR systems (Epic, Cerner, NextGen) to support accurate patient records.
- Managed and organized patient information, ensuring complete and compliant records to meet healthcare regulations.
- By handling documentation, they streamline workflow, increase physician productivity, and ultimately contribute to improved patient satisfaction and quality of care.
Team Leader / MLS / Editor
Nuance Transcription Pvt Ltd
03.2012 - 08.2018
- Monitored team performance, identified improvement areas, and implemented corrective actions to enhance outcomes.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Editor/Proofer (Medical Transcription)
Adonai Technologies
Bangalore
01.2009 - 01.2011
- Transcribed voice recordings from physicians and healthcare providers into accurate written medical documents.
Medical Transcriptionist / Editor
Floreat Associates
Nashik
01.2008 - 01.2009
- Updated medical terminology and industry trends to ensure accuracy in transcriptions.
- Documented medical dictation to create comprehensive patient care records.
- Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
- Reviewed, edited, and proofread transcripts to enhance clarity and consistency in medical reports.
Legal Transcriptionist
GTL
Navi Mumbai
01.2006 - 01.2008
- Transcribed voice recordings from attorneys into accurate legal documents to support case preparation.
Medical Transcriptionist
Navi Mumbai
01.2005 - 01.2006
- Transcribed medical reports from healthcare professionals' dictations, ensuring precise documentation of patient care details.
- Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
- Accurately documented medical dictation to record patient care records.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
Medical Officer (ICU)
Hospital
Nashik
01.2002 - 01.2005
- Oversaw patient care and supported clinical staff to ensure delivery of high-quality medical services in hospital setting.
- Supervised junior medical staff, providing guidance and feedback to enhance professional development and elevate patient care.
Education
B.H.M.S. -
Motiwala Homeopathic Medical College
Nashik, India01-2002
Lean Six Sigma Green & Black Belt -
International Management Consultancy
Bengaluru, India03-2025
Skills
Project Management
Implementation specialist
Risk management
Workflow optimization
Team leadership
Stakeholder engagement
EHR specialist
English communication
Software
Certification
Six Sigma Green and Black belt
Interests
Listening music, Reading books
Timeline
Project Manager / Senior Team Manager
Inventurus Knowledge Solutions
06.2024 - Current
Implementation Specialist
Inventurus Knowledge Solutions
06.2022 - Current
Team Manager
Acuity Solutions Pvt Ltd
08.2019 - 06.2022
Clinical Associate / Medical Scribe
Inventurus Knowledge Solutions Pvt Ltd
08.2018 - 08.2019
Team Leader / MLS / Editor
Nuance Transcription Pvt Ltd
03.2012 - 08.2018
Editor/Proofer (Medical Transcription)
Adonai Technologies
01.2009 - 01.2011
Medical Transcriptionist / Editor
Floreat Associates
01.2008 - 01.2009
Legal Transcriptionist
GTL
01.2006 - 01.2008
Medical Transcriptionist
01.2005 - 01.2006
Medical Officer (ICU)
Hospital
01.2002 - 01.2005
B.H.M.S. -
Motiwala Homeopathic Medical College
Lean Six Sigma Green & Black Belt -
International Management Consultancy
Disclaimer
I hereby declare that all the above mentioned information is true to the best of my knowledge.
Roles And Responsibilities
- Oversee implementation processes, inventory management, ticket resolution, and action plans.
- Optimize resource utilization and achieve turnaround time (TAT) targets.
- Lead performance improvement initiatives.
- Ensure subordinates meet productivity, quality, and onboarding goals.
- Maintain 98% quality compliance and implement mitigation plans.
- Manage daily reports, incident logs, and shift planners for SLA adherence.
- Track and close ongoing issues via incident tracker.
- Foster a positive work environment through engagement activities.
- Act as an escalation point for project delivery and risk management.
- Collaborate with Quality, Compliance, HR, and L&D departments.
- Develop dashboards and analyze quality data for client interactions.