Director - Pharma Consulting: KOL Management & Life Science Strategy
Bangalore
Summary
Accomplishments:
Continuous development and implement of new features for SaaS based KOL/HCPs CRM product at LARVOL
Achieved consistent growth of sales 15%, 21%, and 22% over 2020, 2021 and 2022 (KOL/HCPs- SaaS product)
Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of SaaS Product, HCPs/KOLs Management; Competitive Intelligence, production writing, planning, and technical operations
Skilled at coordinating production plans and personnel resources to complete work under tight deadlines
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers
Offering engaging and pleasant personality with expertise improving customer relationships
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy
Awarded Most Customer Focused Award at LARVOL in 2021
Awarded Best Employee Excellence Award at D2L Pharma Research Solution in 2012 & 2013
Overview
14
14
years of professional experience
Work History
Director - KOL Management & Life Science Startegy
LARVOL
07.2021 - Current
Oversaw operations and provided corrective feedback to achieve daily and long-term goals
Collaborated with senior leadership to drive company strategic vision, product development (SaaS), and client service
Monitored and coordinated workflows to optimize resources and build innovative, enterprise-grade, SaaS platforms focused specifically around the KOL/HCP management lifecycle
Team Handling - Clients Management (EU & US); Reporting MIS; Service Level Agreements with various customer stakeholder groups
Monitored office workflow and administrative processes to keep operations running smoothly
Worked closely with organizational leadership and board of directors to guide operational strategy
Managed daily operations while overseeing multiple accounts to foster increased productivity
Implemented business strategies, increasing revenue, and effectively targeting new markets
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Head - KOL Management & Life Science Strategy
LARVOL
10.2020 - 06.2021
Organized and detail-oriented with a strong work ethic
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations on KOL Management, KOL Engagement, HCPs/KOL Analytics/Mapping (SaaS)
Identified issues, analyzed information and provided solutions to problems to pharmaceutical teams and identify, map, and engage their HCPs/KOLs and stakeholders
Used critical thinking to break down problems, evaluate solutions and make decisions
Proactive in planning; anticipating change and acting in accordance; drive meticulous implementation of team goals and metrics
Grooms and develops talent, implement succession planning and mentor associates for higher responsibilities
Project Manager
D2L Pharma Research Solutions Pvt Ltd
11.2012 - 09.2020
Involved in quantitative data interrogation, segmentation and analysis with digital stake holder data
Extensive data research in Medical Devices, Oncology, Respiratory Management and Healthcare sectors for identification of KOLs/HCPs & ELs, Competitive Analysis, Competitive Landscape & Opportunity analysis in Pharmaceutical Industry
Formulating the long term / short term strategic plans and SOPs to enhance the operations and overseeing the budgeting, mid financial year review and internal audits
Achieved project deadlines by coordinating with contractors to manage performance
Conceptualizing measures in operating procedures to optimize resource/capacity utilization and developing the module designs
Planned, designed, and scheduled phases for large projects
Developed and initiated projects, managed costs, and monitored performance
Met project deadlines without sacrificing build quality or workplace safety
Sr. Analyst/Pharma Business Analyst
D2L Pharma Research Solutions Pvt Ltd
06.2010 - 10.2012
Digital KOL/HCPs: Involved in quantitative secondary market research through various social media websites, quantitative data interrogation, segmentation and analysis of stakeholder data including geographical foot print of KOL/HCPs
Market Research in Medical devices and Oncology: Involved in primary market research (PMR) through telephonic interviews and internet based communication, quantitative secondary market research through various key words and search engines, quantitative data interrogation, segmentation and analysis with sales forecasting and patent analysis
Competitive Intelligence and Landscaping: Involved in product competitive analysis, benchmark analysis, product profiling, pipeline product analysis, clinical trial landscaping and gap analysis of the product
Investigated system issues and implemented resolutions to reduce downtime
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Validated results and performed quality assurance to assess accuracy of data
Education
Post Graduate Diploma - Clinical Research & Management
Clinical Research Education And Management Academy, Delhi
04.2001 -
Bachelor of Science - Pharmacy
Tamil Nadu Dr. M.G.R. Medical University, Salem
04.2001 -
Skills
Customer Relationship Management (CRM)
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Timeline
Director - KOL Management & Life Science Startegy - LARVOL
07.2021 - Current
Head - KOL Management & Life Science Strategy - LARVOL
10.2020 - 06.2021
Project Manager - D2L Pharma Research Solutions Pvt Ltd
11.2012 - 09.2020
Sr. Analyst/Pharma Business Analyst - D2L Pharma Research Solutions Pvt Ltd
06.2010 - 10.2012
Clinical Research Education And Management Academy - Post Graduate Diploma, Clinical Research & Management
04.2001 -
Tamil Nadu Dr. M.G.R. Medical University - Bachelor of Science, Pharmacy