SANDEEP GIRGAVE
Bengaluru
Summary
Senior Vice President at Citi Bank with extensive experience in strategic planning and stakeholder engagement. Proven expertise in data analysis and process improvement, leading successful migrations of quality control processes to enhance operational efficiency. Recognized for developing innovative solutions that drive business success and strengthen customer relationships.
Overview
19
19
years of professional experience
Work History
Sr. Vice President
CITI BANK
08.2022 - Current
- Ability to build & manage strong customer relationships at the executive level
- Facilitated stakeholder engagement to align business vision with technical delivery across all levels (AVP, VP, end-users), enhancing collaboration and project outcomes.
- Demonstrated strong business acumen to develop innovative solutions.
- Met deadlines consistently while maintaining high accuracy and product quality.
- Recruiting, hiring, developing, and managing regional support resources to deliver program strategies
- Liaised with peers in CBDC countries to address queries and provide training support.
- Utilized strong analytical skills to assess data with precision.
- FR-Y14 analysis across the quarters for substantiations and gaps
- Migrated QC process from NA to India, managing transition with minimal support and expertise for ~60 FTE workload, ensuring continuity and efficiency.
- Spearheaded Y14 reporting for complete ICM process
- Successfully churned the backlog volumes within 4 months of Go live.
- Developed multiple SOPs and checklists to meet regulatory requirements and strengthen control measures.
Assistant Vice President
JPMORGAN CHASE
09.2020 - 08.2022
- Managed 3 asset-based lending teams (collateral monitoring, loan servicing, invoice reconciliation), overseeing 24 FTEs, including 2 managers and 5 team leaders.
- Spearheaded migration on source system application (ABLE to ACE and LOAN IQ)
- Liaised with business teams to identify dynamics and address problem areas.
- Managed third party delivery to support Service Readiness activities.
- Managed project risks and issues, recommending solutions to mitigate challenges.
Associate
JPMORGAN CHASE
06.2017 - 08.2020
- Managed Collateral Monitoring team focused on collateral valuation and borrowing base.
- Managing individual and team performance standards to achieve and exceed business expectations.
- Provide monthly Scorecard, Status Reporting, MIS and Overall responsibility for the quality control of the process.
- Conducted monthly 1x1 meetings to address team concerns and foster open communication.
- Connected regularly with onshore partners to address concerns and align on expectations.
- Oversaw Governance and Monitoring section within Risk pillar for 2 years, ensuring compliance and effective risk management.
Process Lead and Assistant Manager
TATA Consultancy Services
07.2013 - 06.2017
- Manage a team of 24 and 2 team leads.
- Led project initiatives for Deutsche Bank
- Coordinated monthly CMMI (Capability Maturity Model Integration) reports, including volume forecasting, FTE forecasting, and error reporting.
- Conducted team huddles to address leads and process concerns, fostering open communication and collaboration.
- Communicated with stakeholders to set up weekly discussion calls.
- Sourced new business opportunities through weekly calls with clients, strengthening relationships and identifying client needs.
- Conducted monthly one-on-one meetings to address concerns and provide feedback.
- Understanding of onboarding process of all the products (FX, FI, EQ and OTC) from client static perspective.
Information Processing Specialist
TATA Consultancy Services
10.2010 - 06.2013
- Managed OTC Derivative trading account for clients in Summit GSD system, overseeing pre-settlement activities for IRS, equity derivatives, and CDS, and setting up and maintaining standard settlement cash instructions.
- Streamlined information transfer from source system to downstream system through automation project, enhancing data accuracy and efficiency.
- Automation in one of onboarding system that estimated the save of $89,000 or 2.2 FTE within the process in 2015.
- Executed project on 'Printing elimination in the process,' achieving estimated savings of $37,909 annually for the organization.
- Achieved Green Belt certification in process improvement methodologies.
- Actively participated in the downstream application consolidation group, consolidating seven instances over a period of 1.5 years.
Telle caller for Personal Loans
Citi Bank
08.2007 - 09.2010
- Achieved recognition as 'The Best Performer' in December 2008 for outstanding sales.
- Consistently achieved performance targets for five consecutive months during 2009-2010.
- Recognized as the 13th best performer in the country in 2009.
- Participated in team competition and won national contest in 2007.
- Managed collection operations, engaged with diverse customers, and identified accounts for write-off.
- Completed Reserve Bank of India exam to strengthen financial knowledge and skills.
Education
BSc. - Genetics
Bangalore University
BangaloreSkills
- Process improvement & Strategic planning
- Operations & Stakeholder engagement
- Talent acquisition strategy
- Data analysis & MS Dashboard creation
- SQL database management
- MS Office & Tableau data visualization tools
Certifications And Competencies
- Lean methodologies - Green Belt Certified
- Advanced in MS Excel, MS Powerpoint, beginner level in VBA and SQL
- Well versed in Tableau, Taleo, MS Dashboard and VISIO
- Demonstrable ability to lead and deliver strategically important projects through to completion
- Planning and execution
- Technically and technologically strong
Timeline
Sr. Vice President
CITI BANK
08.2022 - Current
Assistant Vice President
JPMORGAN CHASE
09.2020 - 08.2022
Associate
JPMORGAN CHASE
06.2017 - 08.2020
Process Lead and Assistant Manager
TATA Consultancy Services
07.2013 - 06.2017
Information Processing Specialist
TATA Consultancy Services
10.2010 - 06.2013
Telle caller for Personal Loans
Citi Bank
08.2007 - 09.2010
BSc. - Genetics
Bangalore University