Sandeep Guniganti

As the Head of remediation -KYC Operations, played a pivotal role in managing the end-to-end workflow of operational functions within the KYC program with primary focus on overseeing the bank and securities existing clients periodic refresh through a multifaceted team and collaborated closely with various stakeholders to ensure the effective management of the firm's KYC program, mitigating risks and maintaining compliance with regulatory standards.

• Strategic Management: Oversee the implementation of internal policies and procedures governing AML-related activities, providing periodic reporting to senior stakeholders, and making recommendations for process improvements.
• Stakeholder Engagement: Actively manage relationships with business units, business heads - bank/securities entities supporting complex business flow management, and Compliance Officers /MLRO across London & Europe facilitating alignment with regulatory expectations.
• Project Leadership: Lead key projects and initiatives aimed at enhancing operational efficiencies and reducing risks within the KYC program, driving continuous improvement efforts across the organization.
• Team Development: Delegate tasks effectively while providing guidance and support fostering a culture of excellence and ensuring superior support is delivered throughout the organization.
• Compliance Oversight: Collaborate with Global Financial Crimes Compliance teams to monitor client relationships and ensure compliance with regulatory requirements.
• Supervisory Support: Provide oversight and supervisory support for mid level leadership, serving as a point of contact for issues, and escalations, and managing internal and external examinations of the KYC program.
• Control Frameworks: Demonstrate strong knowledge of control frameworks, designing and evaluating the effectiveness of controls embedded within business processes to mitigate risks effectively.
• Client Relationship Management: Partner with Business Units, MLRO & team to ensure appropriate client due diligence processes are enacted, delivering a positive client experience.
• Regulatory Compliance: Maintain a strong understanding of compliance and regulatory frameworks applicable to financial institutions, ensuring adherence to industry standards and best practices.
• Training and Development: Provide supervisory support to training function

• Managed service delivery for 65 Staff for COLM alongside remediation projects including AVP's and vendor oversight
• Leading end to end KYC for EMEA/AMER regions pipeline, quality, suspensions, process enhancements, training and change management
• Global Population management- Managing existing and incoming population for Poland, US and India teams & capacity planning
• Seamless Stakeholder Management coordinating with Front office/ Client Contacts/2nd LoD /COO's for driving BoW planned for the year
• Demonstrated leadership by successfully leading and motivating large teams in a multi-cultural environment towards growth; created a clear & compelling view of future through coaching, training and execution.

• Managed service delivery for periodic reviews (2 industries) remediation (Spanish and GE uplifts) and look back projects
• Pipeline Management - Manage dedicated endend KYC team to ensure the NAM MNC KYC population is kept current, with a zero tolerance for overdue records
• Support consistent hiring and performance management practices; promote process improvement ideas and share best practices across the segment/group
• Manage KYC Operations project book of work, including strategic program roll out, major and minor system enhancements.

• Managed service delivery, training and transition/account set up (infrastructure/people) for multiple clients in various roles including supporting pre sales in RFP stage
• Identified process improvements and re-engineering opportunities including automation
• Monitor, manage and review the alert processing for USA/UK/MENA Financial Crime Compliance (Sanctions/PEP /AML Investigations) and transaction monitoring process.
• Implemented new systems for tracking key performance indicators, resulting in improved decision-making capabilities.

• Managing day to day operations of 50 FTE AML(TM) teams for correspondent banking business alongside a 30 FTE payment screening team.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

• Worked in multiple roles ranging from analyst to assistant manager at UniCredit & Lloyd's bank in transaction monitoring and KYC processes.