SANDEEP HS
Summary
Seeking a challenging role as a SOC Expert and Cybersecurity Specialist in a dynamic IT organization, leveraging my extensive experience in SOC Monitoring, Incident Response, and Information Security across various platforms and operating systems.
Overview
10
10
years of professional experience
Work History
System Analyst
Tesco
10.2023 - Current
- Analyzed user behavior using Microsoft Azure Sentinel to detect compromised credentials and suspicious activities
- Served as an L1 Analyst in the SOC team, investigating both false and true positive alerts
- Directed the complete incident lifecycle: identification, containment, root cause analysis, and implementation of corrective controls
- Focused on phishing/spam email campaigns, determining true positives or false positives through Azure Sentinel dashboards
- Created comprehensive SOP runbook for incident triage
- Monitored infrastructure health, security, and capacity, thoroughly documenting all incidents
- Prepared and submitted weekly security metrics and SLA reports to the client.
System Analyst
Marlabs Innovation Pvt Ltd
05.2021 - 10.2023
- Directed high-priority incidents (P1 and P2), ensuring timely resolution with minimal business impact
- Acted as the escalation point for operational issues, facilitating efficient resolution
- Conducted root cause investigations for major and recurring incidents
- Performed post-implementation reviews to assess success and identify issues
- Automated ticket assignments to improve the mean time to resolve alerts/incidents
- Maintained accurate and up-to-date SOPs for seamless service management.
Desktop Engineer
Taurus Hard Soft Solution Pvt Ltd
11.2019 - 05.2021
- Ensured 24/7 operation of airport applications, resolving L2 issues effectively
- Directed the configurations and troubleshooting for UFIS, SCALA, NUSYN, and Magic Info servers and clients
- Handled ATC, AFTN, and SITA messages with UFIS, ensuring reliable interfaces and displays.
Assistant Manager (Urban Jio Point Manager)
Reliance SMSL Limited
09.2018 - 11.2019
- Directed a team of 6 in ISP processes, ensuring optimal productivity and service reliability
- Managed network and device handling within a specified area, enhancing customer services
- Conducted root cause analysis for major incidents and escalated faults, coordinating with installation teams.
NOC Engineer
Ranstad Consultancy
09.2014 - 09.2018
- Directed LAN setups to maintain maximum network uptime
- Monitored networks using SolarWinds Orion, creating alerts for critical issues
- Created and managed trouble tickets based on network alerts, ensuring timely resolution
- Provided technical support and troubleshooting for Cisco and Huawei switches, resolving fiber cut issues.
Education
Diploma of Higher Education - Information Science
M S Ramaiah Polytechnic
Bengaluru, KABachelor of Computer Application -
Rabindranath Tagore University
Skills
- IDS/IPS: Sourcefire
- SIEM: Microsoft Azure Sentinel, Splunk
- Ticketing Tools: CRM, ServiceNow, Zendesk
- SOC Monitoring & Incident Response: 15 years of experience
- Malware Analysis: Expertise in phishing/spam email investigation and root cause analysis
- SOP Runbook: Proficient in creating and managing runbook for various alerts
- Microsoft Products: Skilled in Microsoft Defender and Azure Sentinel
- Report Preparation: Competent in preparing daily, weekly, and monthly reports as per client requirements
- Security Tools Administration: Proficient in troubleshooting and maintaining security tools
- Ticketing Tools: Experienced with CRM, ServiceNow, Zendesk
- Technical Analysis
Languages
English
Advanced (C1)
Telugu
Intermediate (B1)
Timeline
System Analyst
Tesco
10.2023 - Current
System Analyst
Marlabs Innovation Pvt Ltd
05.2021 - 10.2023
Desktop Engineer
Taurus Hard Soft Solution Pvt Ltd
11.2019 - 05.2021
Assistant Manager (Urban Jio Point Manager)
Reliance SMSL Limited
09.2018 - 11.2019
NOC Engineer
Ranstad Consultancy
09.2014 - 09.2018
Diploma of Higher Education - Information Science
M S Ramaiah Polytechnic
Bachelor of Computer Application -
Rabindranath Tagore University
Similar Profiles
Faye GreenwoodFaye Greenwood
Tesco Colleague at TescoTesco Colleague at Tesco
Declan McAllisterDeclan McAllister
Customer assistant at TescoCustomer assistant at Tesco
Jack HodgeJack Hodge
General assistant at TescoGeneral assistant at Tesco
COREY HAJJOUBCOREY HAJJOUB
Customer delivery driver at TescoCustomer delivery driver at Tesco
Rahul NRahul N
System Analyst at Net connectSystem Analyst at Net connect