Sandeep Jagtap

· Analysed operational improvements against KPIs to measure progress.

· Educated users on automation systems and features to reduce work time and achieve quality results.

· Power BI transition of current Excel reports

· New Automation Requests, Maintenance of current tools, Database(Access)maintenance

· BAU and Adhoc activities

• Achieved benefit of 0.5 fte in reporting by developing effective report automation
• Used VBA and MS Access to generate required reports
• Handling reporting and adhoc activity for O2 service area & Preparing Summarized view for SM
• Automated multiple reporting tasks through creation of reporting tools with VBA and Power Query
• Developed and documented standard operating procedures
• Developed new template & database while transition to new reporting tool

• Improved operations through consistent hard work and dedication.
• Campaign checking and launching & delivery to client
• Campaign tracking and follow-up
• SFDC updation of opportunity & Incident tracker updation
• Client communication and error handling

• Tracked orders and notified customers of status or potential delays.
• Monitored and reported on transportation costs and properly filed shipping documents.
• Reported customer feedback to management.
• Liaised between warehouse personnel and customer to facilitate account and operational needs.
• Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.