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Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
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Sandeep Jain

Sandeep Jain

Senior Project Manager
Pune

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of project management. As a Senior Project Manager utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.

Forward-thinking Operations Specialist bringing 13+ years of expertise in IT Project Management for various sectors. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Azure Boards.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work History

Cyber Security Project Manager

Toll Technology Centre
Pune
03.2021 - Current
  • Executed Legacy containment Projects for Global Logistics domain.
  • Executed enterprise wide security projects related to MDM,MAM, USB lockdown, IDAM onboarding etc.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and implemented strategic project plans to meet business objectives.
  • Provided detailed project status updates to stakeholders and executive management.
  • Planned, designed, and scheduled phases for large projects.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Prepared and submitted project invoices for review and approval.
  • Maintained open communication by presenting regular updates on project status to customers.

Projects and Service Delivery Management

Toll Technology Centre
Pune
08.2018 - 03.2021
  • Executed the recovery of 40+ servers and restoration of application services during two cyber attacks.
  • Supported Data Centre Migration from Honkong to Singapore for legacy application having more than 20 servers.
  • Supported Domain consolidation exercise.
  • Supported Technology migration from SAP to WebMethods in Data Integration space
  • Proactive IT Service Delivery Manager with track record of revitalizing legacy integration solutions through design and implementation of robust monitoring and reporting frameworks
  • Demonstrated exceptional resilience by swiftly restoring critical systems after cyber-attacks, ensuring uninterrupted business operations.
  • Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
  • Followed through with client requests to resolve problems.
  • Served as primary interface for onboarding new personnel, providing educational resources on service delivery policies and establishing scheduling calendars.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Interfaced effectively with key accounts, answering questions and delivering exceptional service.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Contributed to internal and external account reviews.
  • Cultivated effective and positive working relationships with lucrative clients through onboarding, initial training and ongoing support.
  • Facilitated completion of deliveries and verified documentation.
  • Planned and managed full Infrastructure project lifecycles, from conception through final completion.
  • Met with business leaders to better understand IT issues that negatively impacted businesses.
  • Maintained proper staffing levels to guarantee timely and accurate deliveries.
  • Coordinated among multiple external stakeholders to gain consensus on major project milestones and prioritization goals.

Data Project Manager

Syngenta
08.2017 - 08.2018
  • In this role as Data Project Manager at Syngenta's Data Centre of Excellence, I seamlessly blended technical expertise with project management acumen to drive successful project execution and management
  • Groundbreaking work includes spearheading creation of Data Quality dashboard, offering vital insights to elevate data quality for key entities like Customers and Materials
  • Additionally, I established a foundational Data Quality Framework, providing templates for capturing data quality rules, profiling metrics, and thresholds, serving as bedrock for assessing and upholding stringent data quality standards.

Data Quality Consultant

Capgemini
- 02.2017
  • Experienced leader and strategist with proven track record of driving successful service transitions, enhancing data quality management, and providing invaluable technical guidance and mentorship
  • Expertise in document repository management and adept at designing and executing meticulous cutover plans for HR Division releases.

Project Lead

TCS
London
02.2008 - 05.2015
  • Career highlights includes orchestrating seamless data migration from non-SAP to SAP-based grantor management systems, pivotal roles in Data Initialization for Stock Hub solutions, ETL tool evaluation, and instrumental support in Pre-sales activities
  • I've had privilege of serving diverse clients like TAFFE, TATA Capital, and Apple, conducted integration Proof of Concepts for SAP product suites, and imparted corporate training to nurture competency in SAP Information Management.
  • Have embarked on multifaceted journey, evolving from Trainee to versatile professional, donning various hats such as Product Consultant, Trainer, Developer, Designer, and Technical Architect

Education

Advanced Diploma in Business Administration - Marketing Management And Research

Welingkar Institute
Mumbai
01.2017 - 12.2017

Bachelor of Engineering in Computer Science -

Medicaps Indore
Indore
07.2003 - 05.2007

Skills

Project Management

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Timeline

Cyber Security Project Manager

Toll Technology Centre
03.2021 - Current

Projects and Service Delivery Management

Toll Technology Centre
08.2018 - 03.2021

Data Project Manager

Syngenta
08.2017 - 08.2018

Advanced Diploma in Business Administration - Marketing Management And Research

Welingkar Institute
01.2017 - 12.2017

Project Lead

TCS
02.2008 - 05.2015

Bachelor of Engineering in Computer Science -

Medicaps Indore
07.2003 - 05.2007

Data Quality Consultant

Capgemini
- 02.2017

Accomplishments

  • Strategic Dashboard Implementation: Conceptualized and executed a dynamic IT Risk dashboard, providing real-time insights across all application towers at Toll, enhancing risk visibility and informed decision-making.
  • Critical Disaster Recovery Leadership: Led a pivotal Disaster Recovery test for a major application within the forwarding business, ensuring the resilience of mission-critical systems and safeguarding business continuity.
  • Swift Legacy Containment Success: Spearheaded an accelerated legacy containment initiative, efficiently remediating vulnerabilities in Windows Server 2003 and Windows Server 2008 within a constrained timeframe, bolstering the organization's security posture.
  • Efficient Managed Service Transition: Expedited the execution of Support SOW, facilitated the seamless transition of a new managed service provider, and ensured efficient onboarding for cloud infrastructure services, optimizing service delivery and continuity.
  • Revitalized Monitoring and Reporting for Legacy Integration Solution: Successfully designed and implemented a comprehensive monitoring, alerting, and reporting framework for an aging integration solution that had been operational for eight years. This transformation ensured the continued reliability and performance of the system.
  • Resilience in the Face of Cyber Attacks: Demonstrated exceptional resilience by leading the restoration of the integration solution on two separate occasions following back-to-back cyber-attacks. This rapid recovery prevented extended service disruptions and safeguarded critical business operations.
  • Established a foundational Data Quality Framework, creating templates for capturing data quality rules, profiling metrics, and thresholds. This framework served as the bedrock for assessing and upholding stringent data quality standards, ensuring data integrity and compliance.
  • Versatile Career Progression: Progressed from a Trainee to a multifaceted professional, taking on roles as Product Consultant, Trainer, Developer, Designer, and Technical Architect.
  • Data Migration Excellence: Played a pivotal role in the seamless migration of data from non-SAP systems to SAP-based grantor management systems, ensuring data integrity and accuracy.
  • Strategic Data Initialization: Contributed significantly to Data Initialization for Stock Hub solutions at M&S UK using SAP BODS, enabling critical operations.
  • ETL Expertise: Conducted ETL tool comparisons and evaluations for various accounts as part of the Center of Excellence (CoE) activities, enhancing data integration efficiency.
  • Pre-sales Support: Provided invaluable support for pre-sales activities, responding to RFQ/RFI, delivering capability presentations, and conducting product demonstrations.
  • Client-Centric Approach: Assisted multiple clients and accounts, including TAFFE, TATA Capital, and Apple, by aligning solutions with their unique needs and objectives.
  • Innovative Integration: Conducted successful Proof of Concepts to integrate different product suites of SAP, driving innovation and optimizing operations.
  • Corporate Training: Delivered corporate training sessions multiple times, empowering corporate learners with advanced SAP Information Management suite competencies.
  • Competency Building: Established competency models for both beginners and advanced users, facilitating the effective adoption of SAP Information Management suite within TCS.
Sandeep JainSenior Project Manager