Summary
Overview
Work History
Education
Skills
Awards & Recognitions
Timeline
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Sandeep Karnawat

Quality Assurance
Bengaluru

Summary

Result oriented IT professional with hands on experiences in Quality management, and deeper insights in driving strategic & operational growth, and strong execution in a geographically distributed environment.Adept at managing all phases of the end-to-end product lifecycle in quality, specializing in agile software development practices, integral part of global agile transition team.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Associate Director Quality Assurance

Sprinklr
Bengaluru
09.2015 - Current
  • Developed and implemented a comprehensive quality management system, resulting in 25% reduction in product defects and 20% increase in customer satisfaction ratings.
  • Led a team of quality assurance professionals in conducting thorough and timely investigations of quality issues, resulting in a 30% reduction in non-conformance occurrences.
  • Collaborated with cross-functional teams to establish and execute strategic quality goals, resulting in successful audits and compliance with regulatory requirements.
  • Designed and delivered training programs to improve quality awareness and skills among employees, resulting in a 40% decrease in quality-related incidents.
  • Senior QA director part of a multi million ARR enterprise CXM SaaS
  • product Quality Engineering & Assurance (QE&A) practice, delivering QA end to end stages for all Sprinklr enterprise SaaS software products.
  • Leading multiple product SDET's teams deliver multiple product launches from scratch.
  • Collaborate with Product, Engineering, DevOps, Platform, Customer Services teams for Release planning, scheduling, execution & delivery.
  • release deployments sign-off within 6 hours of the turn around time of the unified codebase.
  • Part of many product cost optimization initiatives and worked closely with Platform Dev and Dev-ops counterparts to achieve infrastructure.
  • People leader responsible for hiring and staffing and maintenance of adiverse and effective workforce. Responsible for career development/planning, performance, KPIs and pay discussions of team members.
  • Introduced enterprise in house QA Advisory services that includes CXM QA Road map, Implementation Health Checks, Business driven QA Metrics.
  • Led Automation transformation initiative and transitioned many functional testers to automation testers.

Lead QA Engineer

Successfactors - SAP
Bengaluru
04.2012 - 09.2015
  • Leading a team of 9 members spread across 2 locations.
  • Was involved in automation for the product.(API and UI)
  • Worked in both individual contributor and lead role. With 80-20 split in effort.
  • Learnt and implemented real time HR business processes which helped in crafting important business scenarios for testing.
  • Involved in Requirement review. Creation of Test design document, Test Strategy and Test cases.
  • Part of End to end feature implementation of features for Web, API and Mobile.
  • Involved in API testing, iPhone,Ipad application testing, Security testing.

Senior Quality Assurance

Oracle
Bengaluru
01.2012 - 03.2012
  • Involved in Reviews of MRD, FDD, Usecases and GUIs and Wireframes document,Walk Through, Inspection.
  • Automation using QTP.
  • Involved in Preparing Test Cases and Test Results.Verifying Closed Defects and Close looping.
  • Involved in Webservice Testing(SOA).
  • Performing Sanity Testing (Build Validation Test) for the new environment before going for Functional Testing.
  • Test Management and Status reporting to Management.
  • Environment Setup and Application Configuration for weekely upgrades.

Education

Bachelors of Engineering - Electronics And Tele Communication

Mandsaur Institute of Technology
Mandaur
12.2000 - 06.2004

Skills

    Quality Assurance

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Awards & Recognitions

  • Sprinklr QA GEM Award: For leading the automation of the first product release.
  • Do-Dare-Dream: Dare 3: Awarded for contribution to the most stable EC release for time and attendance and position modules.
  • Do-Dare-Dream: Dare 2: Awarded for innovating a backward compatibility testing approach for the team.
  • Do-Dare-Dream: Dare 2: Awarded for customer breakthrough with EC's biggest customer.
  • Global Service Award: Oracle – Recognition of work.
  • Participated in multiple hackathons and was awarded for the innovation, ideas, PoCs etc.

Timeline

Associate Director Quality Assurance

Sprinklr
09.2015 - Current

Lead QA Engineer

Successfactors - SAP
04.2012 - 09.2015

Senior Quality Assurance

Oracle
01.2012 - 03.2012

Bachelors of Engineering - Electronics And Tele Communication

Mandsaur Institute of Technology
12.2000 - 06.2004

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Sandeep KarnawatQuality Assurance