Sandeep Karnawat
Quality Assurance
Bengaluru
Summary
Result oriented IT professional with hands on experiences in Quality management, and deeper insights in driving strategic & operational growth, and strong execution in a geographically distributed environment.Adept at managing all phases of the end-to-end product lifecycle in quality, specializing in agile software development practices, integral part of global agile transition team.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Associate Director Quality Assurance
Sprinklr
Bengaluru
09.2015 - Current
- Developed and implemented a comprehensive quality management system, resulting in 25% reduction in product defects and 20% increase in customer satisfaction ratings.
- Led a team of quality assurance professionals in conducting thorough and timely investigations of quality issues, resulting in a 30% reduction in non-conformance occurrences.
- Collaborated with cross-functional teams to establish and execute strategic quality goals, resulting in successful audits and compliance with regulatory requirements.
- Designed and delivered training programs to improve quality awareness and skills among employees, resulting in a 40% decrease in quality-related incidents.
- Senior QA director part of a multi million ARR enterprise CXM SaaS
- product Quality Engineering & Assurance (QE&A) practice, delivering QA end to end stages for all Sprinklr enterprise SaaS software products.
- Leading multiple product SDET's teams deliver multiple product launches from scratch.
- Collaborate with Product, Engineering, DevOps, Platform, Customer Services teams for Release planning, scheduling, execution & delivery.
- release deployments sign-off within 6 hours of the turn around time of the unified codebase.
- Part of many product cost optimization initiatives and worked closely with Platform Dev and Dev-ops counterparts to achieve infrastructure.
- People leader responsible for hiring and staffing and maintenance of adiverse and effective workforce. Responsible for career development/planning, performance, KPIs and pay discussions of team members.
- Introduced enterprise in house QA Advisory services that includes CXM QA Road map, Implementation Health Checks, Business driven QA Metrics.
- Led Automation transformation initiative and transitioned many functional testers to automation testers.
Lead QA Engineer
Successfactors - SAP
Bengaluru
04.2012 - 09.2015
- Leading a team of 9 members spread across 2 locations.
- Was involved in automation for the product.(API and UI)
- Worked in both individual contributor and lead role. With 80-20 split in effort.
- Learnt and implemented real time HR business processes which helped in crafting important business scenarios for testing.
- Involved in Requirement review. Creation of Test design document, Test Strategy and Test cases.
- Part of End to end feature implementation of features for Web, API and Mobile.
- Involved in API testing, iPhone,Ipad application testing, Security testing.
Senior Quality Assurance
Oracle
Bengaluru
01.2012 - 03.2012
- Involved in Reviews of MRD, FDD, Usecases and GUIs and Wireframes document,Walk Through, Inspection.
- Automation using QTP.
- Involved in Preparing Test Cases and Test Results.Verifying Closed Defects and Close looping.
- Involved in Webservice Testing(SOA).
- Performing Sanity Testing (Build Validation Test) for the new environment before going for Functional Testing.
- Test Management and Status reporting to Management.
- Environment Setup and Application Configuration for weekely upgrades.
Education
Bachelors of Engineering - Electronics And Tele Communication
Mandsaur Institute of Technology
Mandaur 12.2000 - 06.2004
Skills
Quality Assurance
Release Management
AWS, Azure, Google Cloud Concepts
Kafka, ElasticSearch, API, graphql
Dockers,Kubernetes,SQL, MongoDB, Redis
Release Management
Selenium Web Driver, TestNG, REST Assured, Maven, Gradle, Jenkins
Strategic planning
Quality management
Team building
Awards & Recognitions
- Sprinklr QA GEM Award: For leading the automation of the first product release.
- Do-Dare-Dream: Dare 3: Awarded for contribution to the most stable EC release for time and attendance and position modules.
- Do-Dare-Dream: Dare 2: Awarded for innovating a backward compatibility testing approach for the team.
- Do-Dare-Dream: Dare 2: Awarded for customer breakthrough with EC's biggest customer.
- Global Service Award: Oracle – Recognition of work.
- Participated in multiple hackathons and was awarded for the innovation, ideas, PoCs etc.
Timeline
Associate Director Quality Assurance
Sprinklr
09.2015 - Current
Lead QA Engineer
Successfactors - SAP
04.2012 - 09.2015
Senior Quality Assurance
Oracle
01.2012 - 03.2012
Bachelors of Engineering - Electronics And Tele Communication
Mandsaur Institute of Technology
12.2000 - 06.2004