SANDEEP KUMAR
Rajeev Nagar, Begampur New Delhi
Summary
EIGHTEEN YEARS EXPERIENCE IN WAREHOUSE AND LOGISTICS AND RETAIL AS A WAREHOUSE EXECUTIVE LOGISTICS EXECUTIVE , SUPERVISOR , WAREHOUSE INCHARGE IN SCM INDUSTRY Career Objective: To associate myself with an organization in which I can put highest potential and make significant contribution towards growth by exploring my experience & knowledge in practical life. Strengths and Skills:- Positive Thinking. Ability to Perform Under Pressure. Working Under the company policy & process with accuracy and discipline.
Overview
17
17
years of professional experience
Work History
As a Retail Sales Associate
Cars 24 PVT LTD
Delhi
09.2021 - 05.2023
- Buy 2nd hand car from Customers according to Car past record with negotiation price from Customers for Cars 24
- All Documentation every deal in car
Logistics Executive and Warehouse Executive and Store Supervisor
Infiniti, Retail Limited
Delhi
05.2008 - 03.2021
- May. 2008 from NowTill Date 31.03.2021 Client:was Infiniti Retail Limited .(CROMA)
- Croma Retail Ltd is Indian largest Electronic Mega Stores & online shopping company by the marketing name Of ww
w.cromaretail.com. Now I representative of the
Logistics Team in Delhi Warehouse.Logistics Executive: - In our daily morning briefing with all the delivery associates for the better personalities and well grooming and better communication with all the customer’s and remain Our Delivery Process and Company Vision & Mission and also how to be handled to the customer according to the situation.
- Before the delivery dispatch in the morning on daily basis making the better Locus software from route plan area wise report and filtered all the customer deliveries with the proper customer address and phone number then handed over to the Delivery Associates.
- After the Route plan making the DIP Report and circulate to HOD /CC Team/ Store Team/ E- Commerce Team on daily basis.
- During the Delivery Time touch with the Delivery associates and take follow-up with them . Once Delivery Has done at the customer place then change the status in CIMCSD and also updated in Customer Delivery Tracker Report . Finally Delivery Tracker Circulate to the HOD Team / Store Team/ E- Commerce Team on daily basis in the evening.
- On daily basis need to be resolve delivery related complained from the customer side & store side & E- Commerce side .
- Proper maintain the Customer feedback report on daily basis /weekly basis and take the mystery audit about our delivery associates during the Happy Calling with the Customer`s
- As per the delivery process all the customer delivery are to be completed after that customer place from pick the (Defectives and Trading) to the customers and submit in DC and Stores . If any issue / Delay from our side like that “ Vehicle Breakdown / Vehicle No Entry or any other incident “Immediately inform to Customer Care team as well as informed to customer.
- Making the planning for better dispatch from the DC to Other far store & Customer home deliveries.
- Making the MIS Report & same circulate to the DC Manager along with the zonal MIS team.
- Make the Order Cancellation Report from the SAP and circulate to the Warehouse Team and Zonal Team.
- As per the Customers Delivery Count and our route plan according exact No of Vehicle Placement requirement given to the Transport Vendor In the Evening Befour 08:30 PM for Delhi and NCR for other States Also Punjab , Rajasthan , Madhya Pardesh , Lukhnow.
- Created and implemented supply chain processes for efficient logistics operations.
- Optimized inventory levels by monitoring stock movements, forecasting demand, and adjusting purchasing plans accordingly.
- Coordinated distribution activities to meet customer requirements in a timely manner.
- Daily analysis Transportation cost budget V/s Actual and report flash to the reporting manager .
- As per the customer wish order cancelled by the customer at time of the delivery as like “ Other Product Required / Defective / Dented found at the time of the delivery / Wrong Product order by the customer / Product Mismatch / Customer Wants the Delivery In AnotherDay / Wrong Address Mentioned on Invoice / Bajaj Finance Case / Delivery Delayed Due to CustomerNot Available at the Residence update the reason in Cancellation report same circulate to the Reporting Manager and Croma Stores also .
- All Eway Bills filled for all NCR and other states Vehicles according to GST Department Terms of Conditions.
- Proper work on Customer Address according to Route Plan if Customer Purchase the product from delhi and he want delivery in Punjab so send the same product on Customer demand and Customer Given Address in Punjab like this a big counting in this type of Deliveries come us on daily Basis and do all the deliveries on time with out and Issue .
- Cim Csd Customer Software daily update which that Customer Manifest make all delivery associates All customers Receiving take on Cim Csd Delivery Manifests .
- Locus Delivery Tracker software daily update All delivery associates all the products load in Vehicle according to Locus Route Plan and All delivery associates have a Locus ID All ID can Log in his phone and then deliver the product at customer then take minimum four photos infrount the customer because product deliver without defective and without bad condition of product and like also Excuses are No of Customer after that soft copy Customer receiving take from his phone and delivery associates delivery done and delivery Completed in Locus delivery Tracker ,
- All work done in three Software’s SAP , CIMCSD , LOCUS and Eway Bill filled in GST portal .
- Now I have leave the job because after thirteen years working also no anymore growth in that Company but feel good after work with the India’s Largest Trustable Group Tata Enterprises.
Warehouse - Supervisor
Aditya Birla Retail Ltd
05.2007 - 05.2008
- Handling Outbound Section in Aditya Birla Retail FMCG Meera Bagh , Vikas puir Delhi
- Manpower Management
- Leading a team of 40 members
- (Pickers )
- Outbound procedure & Distribution of material as per daily requirements
- Physically checking of material and properly staking, storage as per location
- Generate PTO (Picking Transfer Order) and confirmation of all PTO’s in SAP
- Well aware about chiller product and storage procedure of chiller goods
- Making the planning for better dispatch fm the DC to other far store.
- Monitoring the receiving of raw materials (Import & Local) as per the purchase order
- Making the Picker Productivity Report & Audit Report on Daily Basis & circulate to Cluster manager &
- DC manager and LPO
- Tracking of all the consumables items in the DC
- After complete the Picking packing of the materials made the Productivity Report &same circulate to the DC manager on daily basis.
Customer Care Executive , Cashier , Supervisor
Big Apple, (ERSPL)
Delhi
06.2006 - 05.2007
- Coordination with all Delhi NCR stores which are being created from warehouse.
- Post shrinkage enquiries and submission of findings of the reports.
- To control 100% transfer Discrepancy between warehouses to store.
- Highlight the non moving stocks at DC & pending for TI stocks.
- Highlight the near expiry stocks at DC. Ensure the clearance of D&E from DC along with SCM & commercial.
- To ensure 100% checking of Picked stocks by checkers and doing random sample check
- To ensure correct dispatch material from outbound .
- Doing random Stock takes at DC of top Shrink SKUs and report flash to DC Manager on daily basis .
- To check disposal of Damage and Expiry from DC only against Authorize work orders.
- Making the Shrinkage MIS report SKU wise detail and report to DC Manager & HR Manager & Zonal Loss Prevention Manager.
- Coordination with Admin officer & Finance Officer regarding Consumable Stock for All Delhi & NCR Store .
Marketing Executive
ICICI BANK
Delhi
01.2006 - 01.2007
- Worked as Marketing Executive in ICICI BANK in Saving Account ,
Education
Bachelor of Arts -
Graduation
Indira Gandhi National Open University2014
Skills
- General Profile:
- Date of Birth 15th
- Aug 1985
- Marital Status Married
- Father’s Name Sh Bharat Lal
- Languages Known Hindi, English
- Computer Proficiency:
- Operating System Windows: 2008/XP/Vista
- Page 2 of 4
- Packages Known Ms Word, Ms Excel, Ms Power Point, Outlook Express
- BOSS-Developer/2000 (Back office Stock & Sales), SAP (R/3 Module), Navision IN 40(Microsoft Business
- Solution),WMS (Infor Warehouse Management Solution 2000),ERP
- Internet & E-mail Concept
Timeline
As a Retail Sales Associate
Cars 24 PVT LTD
09.2021 - 05.2023
Logistics Executive and Warehouse Executive and Store Supervisor
Infiniti, Retail Limited
05.2008 - 03.2021
Warehouse - Supervisor
Aditya Birla Retail Ltd
05.2007 - 05.2008
Customer Care Executive , Cashier , Supervisor
Big Apple, (ERSPL)
06.2006 - 05.2007
Marketing Executive
ICICI BANK
01.2006 - 01.2007
Bachelor of Arts -
Graduation
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