Gym
SANDEEP KUMAR
Operation Manager/ Car Sales Advisor
Rz 104 Shiv Nagar Gopal Nagar Part 2 Dhansa Road Najafgarh New Delhi
Summary
Charter flight operation with 5+ years experience in domestic and international charters. Doing Meet and Assist for VVIP's, VIP's, etc. Ensuring that the team efficiently handles charter flight travel. Proficient in guiding teams in a variety of environments and executing mission-critical projects.
High-achieving Car sales advisor with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.
Overview
8
8
years of professional experience
Work History
Car Sales Advisor
Cars24
New Delhi
09.2021 - 03.2022
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Prepared purchased vehicles and completed final delivery checks.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Completed registration paperwork and sales documentation.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Operational Manager
Sanshant Aerofly Services Private Limited.
IGI Airport Palam
07.2017 - 04.2021
- Four years experience in charter flight operation, handling VVIP's and build a strong relationship with clients, To maintain speed and accuracy on the process.
- To provide correct and relevant information
- Provide excellent guest service.
- To interpret and process the work as per process flow.
- Conform to departmental policies & procedures, reporting any breach in accordance with company breach reporting procedures.
- Profiling staff on an ongoing basis to ensure optimum utilization of skill sets available in the team.
- Manage and implement the corrective and preventive action of errors identified on internal and external quality checks.
- Introduced new methods, practices, and systems to reduce turnaround time.
Customer Service Agent (CSA)
Bird Execujet Airport Services Private Limited.
Delhi Palam
10.2015 - 05.2017
- Flight Clearance
- Flight Planning
- Flight Supervision
- Ground Handling
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Eighteen months work experience of non-schedule operations.
Operation Executive
DTDC Courier Company, Kapashera
New Delhi
09.2014 - 09.2015
- One year experience in load and control department in cargo sector.
- Update Transport System Management Software (TMS)
- Update data in the database and create reports
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Education
Associate of Arts -
Government Boys' Senior Secondary School Delhi
Kair Gaon 04.2005 - 2008.06
Bachelor of Arts - BA
University of Delhi, Shivaji College University of Delhi
Raja Garden 08.2009 - 2012.04
Information System Management -
NIIT
Janak Puri 08.2009 - 2010.09
Skills
Common Tools & Graphic Editors: MS Word, Excel And PowerPoint, Adobe Photoshop
Interests
Listening songs
Playing cricket
Additional Information
- NIIT, Information system management Janak Puri New Delhi Established in 1981, The National Institute of Information Technology (NIIT) is a skills and talent development corporation building a manpower pool for global industry requirements Oracle Excellence Award
Personal Details
- Father's Name - Mohan Kumar Sharma
- Address - Rz -104 Shiv Nagar Gopal Nagar Part -2 Dhansa Road Najafgarh New Delhi -110043
- Nationality - Indian
- Religion - Hindu
- Marital status - Married
- I hereby declare that the information given by me in the Application is true, complete and correct to the best of my knowledge and belief and that nothing has been concealed or distorted.
Timeline
Car Sales Advisor
Cars24
09.2021 - 03.2022
Operational Manager
Sanshant Aerofly Services Private Limited.
07.2017 - 04.2021
Customer Service Agent (CSA)
Bird Execujet Airport Services Private Limited.
10.2015 - 05.2017
Operation Executive
DTDC Courier Company, Kapashera
09.2014 - 09.2015
Bachelor of Arts - BA
University of Delhi, Shivaji College University of Delhi
08.2009 - 2012.04
Information System Management -
NIIT
08.2009 - 2010.09
Associate of Arts -
Government Boys' Senior Secondary School Delhi
04.2005 - 2008.06
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