Sandeep Kumar

Medz Healthcare Inc, California

Roles and Responsibilities - Business Development

• Market Research: Ability to conduct thorough market research to identify potential clients and understand their needs.
• Prospecting: Skill in identifying and approaching potential clients through various channels such as cold calling, networking, and social media.
• Relationship Building: Strong interpersonal skills to build and maintain relationships with clients, understanding their needs and providing tailored solutions.
• Solution Presentation: Ability to effectively present solutions to clients, showcasing the value proposition and addressing their pain points.
• Negotiation: Proficiency in negotiating terms and pricing to reach a mutually beneficial agreement.
• Closing Deals: Skill in closing deals by overcoming objections, addressing concerns, and ensuring customer satisfaction.
• Customer Relationship Management (CRM): Experience using CRM tools to track interactions, manage leads, and maintain client relationships.
• Strategic Planning: Ability to develop and implement strategic plans to achieve business development goals.
• Analytical Skills: Strong analytical skills to evaluate market trends, competitor activities, and customer behavior to make informed decisions.
• Communication Skills: Excellent communication skills, both verbal and written, to effectively convey ideas and information to clients and stakeholders

Roles & Responsibilities - Growth & Operational Excellence

• Shift Management: Proficient in managing daily operations, including scheduling shifts, assigning tasks, and ensuring smooth workflow to meet service level agreements (SLAs) and operational targets.

• Inside Sales Promotion and Business Development: Proven track record of developing and implementing inside sales strategies to drive organic growth, including upselling and cross-selling initiatives, as well as identifying and pursuing new business opportunities to expand market reach and increase revenue.

• Team Leadership: Skilled in leading and motivating teams to achieve performance goals, providing coaching and development opportunities to enhance skills and drive results.

• Process Improvement & Quality Assurance: Experienced in identifying inefficiencies in operational processes and implementing solutions to improve productivity , implementing quality assurance and reduce costs.

• Inventory Management: Proficient in managing inventory levels to ensure availability of products for inside sales initiatives and minimize excess stock.

• Data Analysis: Skilled in analyzing sales and operational data to identify trends, opportunities, and areas for improvement.

• Customer Relationship Management: Experienced in building and maintaining strong customer relationships to drive repeat business and customer loyalty.

• Compliance: Ensure compliance with regulatory requirements and company policies in all operational activities.

Roles & Responsibilities - SLA Delivery & Client Satisfaction

• Process Understanding: Demonstrated understanding of key processes in Revenue Cycle Management (RCM), including billing, coding, and claims processing.

• Basic Revenue Concepts: Familiarity with basic concepts of revenue optimization, such as charge capture and claims submission, gained through coursework or internship experience.

• Compliance Awareness: Awareness of healthcare regulations and compliance requirements, with a willingness to learn and adhere to industry standards.
• Technology Exposure: Exposure to RCM software and technology solutions, with a willingness to learn and adapt to new systems.

• Team Collaboration: Ability to work effectively in a team environment, supporting colleagues and contributing to shared goals.

• Client Interaction: Basic communication skills to interact with clients, understanding their needs and providing basic support under supervision.

• Learning Orientation: Eagerness to learn and grow in the field of RCM, with a commitment to continuous improvement and professional development.