Seeking a challenging career opportunity to leverage talents and skills, drive growth, and contribute meaningfully to organization success. Committed to delivering high-quality results, exceeding expectations in dynamic, fast-paced environment. Eager to take on new challenges, continuously improve professional capabilities to add value to team. Passionate about making positive impact, achieving mutual success with company.
Hi, I’m
SANDEEP KUMAR
BODYSHOP SERVICE ADVISOR
FATEHPUR DHIBRA PHULWARI SHARIF PATNA ,BR
Summary
Overview
1
year of professional experience
6063
years of post-secondary education
2
Languages
Work History
Alankar Auto Sales Service Pvt. Ltd.
Body Shop Advisor Maruti Suzuki Nexa
01.2025 - Current
Job overview
- Resolved customer complaints promptly and professionally, maintaining the company''s reputation for excellence in service.
- Enhanced customer satisfaction by providing accurate estimates and explaining repair processes thoroughly.
- Maintained detailed records of all repair orders, guaranteeing accurate billing and tracking of completed work.
- Improved communication between technicians and customers, addressing concerns and ensuring timely updates on repair progress.
- Collaborated with insurance companies to expedite claims processing for clients'' convenience.
- Assisted in the development of marketing materials to promote the body shop''s services and special offers.
Channelplay Pvt. Ltd.
Marketing Executive Airtel Payment Bank
09.2024 - 01.2025
Job overview
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
AdharShree Authorized Dealer Crompton Greaves Motor & Pumps
Service Technician
07.2024 - 09.2024
Job overview
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
Govt ITI Digha Ghat PatnaPatna
Electronic Machanic from Electrical, Electronics And Communications Engineering
06.2024
University Overview
GJ College Rambagh Bihta ( Patliputra University)Bihta Patna
Bachelor of Commerce
05.2023
University Overview
- Division: 1st
- GPA: 62.25%
S R P S HIGH SCHOOL PATNA Patna
Intermediate of Commerce from Commerce
04.2020
University Overview
- Division: 1st
- GPA: 64%
ADARSH HIGH SCHOOL PALANGAPatna
Matriculation
04.2018
University Overview
- Division: 2nd
- GPA: 54.4%
Skills
Service advisor
Disclaimer
Disclaimer
I hereby declare that all the statement made in this resume are true, complete and correct to the Knowledge.
Extra Qualification
Extra Qualification
ADCA PRO Computer Course in Azad Computer CentreTimeline
Body Shop Advisor Maruti Suzuki Nexa
Alankar Auto Sales Service Pvt. Ltd.
01.2025 - Current
Marketing Executive Airtel Payment Bank
Channelplay Pvt. Ltd.
09.2024 - 01.2025
Service Technician
AdharShree Authorized Dealer Crompton Greaves Motor & Pumps
07.2024 - 09.2024
Govt ITI Digha Ghat Patna
Electronic Machanic from Electrical, Electronics And Communications Engineering
GJ College Rambagh Bihta ( Patliputra University)
Bachelor of Commerce
04.2023
S R P S HIGH SCHOOL PATNA
Intermediate of Commerce from Commerce
04.2020
ADARSH HIGH SCHOOL PALANGA
Matriculation
04.2018
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