SANDEEP KUMAR
Lucknow
Summary
Dedicated Customer Service Associate with strong problem-solving and communication skills. Proficient in managing transactions efficiently and resolving customer inquiries to ensure satisfaction.
Overview
3
3
years of professional experience
Work History
Upvc door&window
Hindustan uPVC enterprises
LUCKNOW, Uttar Pradesh
08.2023 - Current
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired and oversaw subcontractors to meet project needs.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Customer Service Associate
niftel communications pvt. ltd
Lucknow
11.2023 - 11.2024
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Resolved customer inquiries in a timely manner.
Education
ITI (COPA) -
Gargi institute of technology
09.2023
PDCA (Professional Diploma in Computer Application) -
LINET COMPUTER CENTER
01.2022
12th -
NATIONAL INTER COLLEGE
Lucknow06.2021
10th -
ALLAHABAD PUBLIC SCHOOL
Lucknow04.2019
Skills
- Adaptability
- Effective Time Management
- Computer Skills
- Html
- Customer service
- Time management
- Problem solving
- Customer complaint resolution
Hobbies and Interests
- Playing cricket
- Volleyball
- Badminton
- Chess
Disclaimer
I hereby declare that all the above information is true to the best of my knowledge and belief.
Languages
- Hindi
- English
Personal Information
- Date of Birth: 05/20/02
- Nationality: Indian
- Marital Status: Unmarried
Languages
Hindi
First Language
References
References available upon request.
Work Preference
Work Type
Full TimeContract WorkPart TimeGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
₹0/hr - ₹40000/hrTimeline
Customer Service Associate
niftel communications pvt. ltd
11.2023 - 11.2024
Upvc door&window
Hindustan uPVC enterprises
08.2023 - Current
ITI (COPA) -
Gargi institute of technology
PDCA (Professional Diploma in Computer Application) -
LINET COMPUTER CENTER
12th -
NATIONAL INTER COLLEGE
10th -
ALLAHABAD PUBLIC SCHOOL