Summary
Personal Information
Overview
Work History
Skills
Websites
Certification
Awards
Education
Timeline
Generic
Sandeep Kumar Alle

Sandeep Kumar Alle

Lead Engineer
Pune,MH

Summary

Experienced and certified IT professional with 7+ years of strong expertise in Application Support, scripting, and cloud-native technologies. Adept at incident and change management, root cause analysis, automation, and cross-functional collaboration. Proven track record in delivering high-availability systems, streamlining production processes, and enhancing system performance. Strong knowledge in Unix/Linux, SQL, PL/SQL, Core Java, Autosys, Infrastructure Monitoring, and CI/CD tools.

Personal Information

Title: Lead Engineer - Service Delivery

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Engineer - Service Delivery

FIS Solutions (India) Private Limited
Pune
02.2025 - Current
  • Lead service delivery across multiple application reconciliation, reporting tools, and infrastructure monitoring platforms.
  • Provide end-to-end production support, ensuring rapid resolution of issues and maintaining high application stability.
  • Perform root cause analysis and in-depth debugging of Windows-based applications, with a focus on incident prevention and continuous improvement.
  • Analyze and optimize PowerShell scripts, stored procedures, and SQL queries to improve system performance and reduce operational failures.
  • Manage work scheduling, task prioritization, and failure analysis for seamless operations.
  • Implement minor code fixes and conduct thorough bug-fix analysis across supported applications.
  • Develop and automate regular reports using SSRS in response to user requests and operational needs.
  • Design and implement Power BI dashboards to consolidate and visualize key metrics, including client, platform, and server details.
  • Spearhead automation initiatives to reduce manual effort, improve response times, and enhance operational efficiency.
  • Participate actively in change management and problem management processes, ensuring minimal business disruption and smooth implementation.
  • Provide user support by addressing inquiries, delivering high-quality resolutions, and ensuring adherence to SLAs.
  • Participated in testing (manual and automation), code reviews, and documentation.
  • Developed Ansible playbooks and automation scripts to reduce manual interventions.
  • Maintained and enhanced Unix shell scripts and PowerShell utilities.
  • Ensured stable application performance through continuous infrastructure monitoring and capacity planning.

IT Technical Analyst

UBS Business Solutions Private Limited
07.2020 - 02.2025
  • Company Overview: UBS's Wealth Management financial applications include document management, Forms, Cost Basis, Statements, CoreOps for a Branch office, and Account Document Processing.
  • Back-office software offers features such as transmitting forms for evaluation by branch managers and organizing document management into different categories.
  • My primary responsibilities involve supporting, maintaining, enhancing, and debugging applications by investigating root causes of issues in the J2EE middleware application environment.
  • I act as a shared resource for various clusters like Document Management, Forms, Cost Basis, Statements, and Coreops, playing a significant role.
  • I have hands-on experience with cloud-based applications in the Production Support team.
  • Assist the front end in resolving database issues through collaboration.
  • After production, identify the main issue and prepare the DTD for review by the Code Changing Team before submission.
  • Coordinate with the onsite team for seamless deployment, handle change management, and address production issues.
  • Make necessary code adjustments and conduct thorough investigations for bug fixes.
  • Proficient in Unix scripts, procedures, work scheduling, and failure analysis.
  • Manage problem resolution, address Application & User issues, provide on-call production support, and create runbooks to handle vendor feeds during delays or failures.
  • Prioritize Yearend processing as a critical procedure within the Financial system.
  • Replicate and test issues in the QA environment to identify precise problems if reported without sufficient details, contributing to Change Management and Problem Management initiatives.
  • Employ Automation Anywhere and Python-Selenium for task automation.
  • Participated in cloud migrations to support applications.
  • As a certified SRE (Site Reliability Engineer), I have practical experience with Agile and SRE methodologies.
  • UBS's Wealth Management financial applications include document management, Forms, Cost Basis, Statements, CoreOps for a Branch office, and Account Document Processing.

Senior Software Engineer

HCL Technologies Ltd
12.2017 - 07.2020
  • Mainly involved in application support, maintenance, enhancement, and debugging, focusing on analyzing the root causes in the J2EE middleware application environment.
  • Well-versed in the production support environment and ITIL processes, serving as a shared resource across multiple clusters.
  • Tasks include UNIX script analysis, procedure analysis, work scheduling, and failure analysis.
  • Create a comprehensive technical design (DTD) and deliver it to the code-altering team.
  • Making the necessary adjustments involves small code modifications and in-depth bug fix analysis, including UNIX script examination, procedure evaluation, task scheduling, and failure analysis.
  • Engaged in tasks concerning incident, change, and problem management.
  • Involved in Change Management and Problem Management projects.
  • Generated reports promptly in response to user queries and for minor code corrections.
  • Responsible for collaborating with the front-end team to address any database issues they encounter.

Skills

  • Production Support / Application Maintenance / SRE
  • Core Java / JDBC / Servlets / J2EE
  • SQL / PL/SQL / Oracle Ilg / B2 SQL / SQL Server
  • Apache Tomcat / WebSphere Application Server
  • Infrastructure Monitoring
  • Linux /Unix / Windows
  • Unix Shell Scripting / PowerShell Scripting
  • Python Automation
  • JIRA / ServiceNow
  • ITIL
  • Autosys / Task Scheduler / CRON
  • SQL Query Optimization
  • SSRS Report Development
  • Power BI
  • Azure Cloud /Azure WebApp Service
  • Docker
  • Git/GitLab
  • Toad / SQL Developer / WinSCP
  • FTP / SFTP / SSH

Websites

Certification

  • Certified RPA - Automation Anywhere
  • Certified Splunk 7.x Fundamentals
  • Certified Google Cloud Kubernetes
  • Microsoft Azure Fundamentals AZ-900
  • Certified GitLab Certified CI/CD Associate
  • Certified Engineer From UBS Business Solutions Private Limited

Awards

  • Livewire, HCL Technologies Ltd, 2018
  • Spot Award, HCL Technologies Ltd, 2021
  • Outstanding Performance, UBS Business Solutions Private Limited, 2021
  • Authorized Officer, UBS Business Solutions Private Limited, 2022
  • Outstanding Performance, UBS Business Solutions Private Limited, 2023

Education

B.Tech -

Anurag College Of Engineering
Hyderabad

Timeline

Lead Engineer - Service Delivery

FIS Solutions (India) Private Limited
02.2025 - Current

IT Technical Analyst

UBS Business Solutions Private Limited
07.2020 - 02.2025

Senior Software Engineer

HCL Technologies Ltd
12.2017 - 07.2020

B.Tech -

Anurag College Of Engineering
Sandeep Kumar AlleLead Engineer