Sandeep Kumar Bhargav
Associate Software Engineering Manager
Bangalore
Summary
A result-oriented technocrat with over 12 years of experience in providing strategic guidance in IT technology and infrastructural enhancements to clients and organizations.
Hands-on experience in designing, deploying, administration, maintaining & supporting Windows, Citrix, MS Azure VMware Horizon view infrastructure 7.13 & VMware Administration Proven record of setting up & supporting all areas of IT Infrastructure with expertise in System & VMware Admin., Networking & Security Worked in compliance with industry best practices to integrate new hardware, software, and network; evaluated network and provided technical inputs on system acquisitions to senior management Broad-based expert in Active Directory Services, VMWare Servers and Windows Server 2003 2008, 2012 & 2016 Administration and Exchange Server 2003 Administration, SCCM Administration, Windows PowerShell Capabilities in extending high-end technical support on various servers and ensuring high operational efficiency; rendered services as an escalation gate to resolve critical issues of the team members Successfully analysed information system needs, evaluated end-user requirements, designed custom solutions, and troubleshot complex information systems Capabilities in extending high-end technical support on various servers and ensuring high operational efficiency
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Associate manager Software Engineering
DXC Technology
- Global offering Engineering Technical consultant for VDA offering as part of DXC MyworkStyle Modern Workplace. Developing market leading Virtual Desktop and application offering and products for the customers. Worked closely with DXC Alliance Partners Citrix, VMware, Microsoft, Amazon, Nerdio, Lakeside, IGEL and Liquidware to build scalable and Integrated Solutions
- Skill: Strategic Partnerships, Product Development, Product Management, Product Owner, Agile methodologies.
- Development Key Skills: Devops, CI/CD Pipeline, Jenkins, Github, vs code etc.
Associate Consultant (Track lead)
HCL Tech
04.2021 - Current
- Implemented patching solutions using puppet configuration management tool Resolving incident of VM, Windows Operating systems, and physical servers
- Exhibited excellence in deploying Public/ Private Cloud Platforms (IaaS, PaaS & SaaS) across Microsoft Azure
- VMware Infrastructure, ESXi Servers, Vmotion, DRS, vSwitch, HA, VMware Clusters and VMware Migrations P2V, V2V on IBM Blade Servers, Pureflex & HP Servers
- Windows 2003 / 2008 /2008 & 2016 Domain Controllers, Hardware RAID Controllers, Active Directory, DNS, WINS, DHCP, Windows Cluster Service
- Designed & managed VMware Infrastructure, Microsoft Windows 2003/2008/2012/2016 Servers Environment, Active Directory, Exchange 2013 Patch management of Windows servers & ESXi servers
- Experience in providing Support to VMware vSphere, VMware Horizon View /App volume, UAG, DEM, persona management Environments
- Experience in providing support to Windows 2008, Active Directory domain services, DNS, DCHP, Symantec Endpoint Protection Manager, File and Print services
- Experience in writing PowerShell, PowerCLI & views scripts.
- Managing more than 10 members of VDI team.
- I used to take customer call and Vendor call to support Customer and meeting their expectation.
- I used to take daily call with team to provide latest update and ask about project work progress and challenges.
- Participate in change and problem management call.
- Joining P1/P2 or any escalation call.
- Managing team member's timesheet and other compliances.
Sr. System Engineer
ANSR Global Innovation Center LLP (Formerly Ascena Retail Group)
08.2019 - 03.2021
- Install, configure and maintain a scalable and high availability virtual environment utilizing VMware Horizon View 7.x and vSphere ESXi 6.7 hypervisor
- Maintaining VDI golden images and installing client applications
- Develop plans for deploying and administering virtual machines, images and Applications.
- Deploying monthly patching for VDIs machines.
- Creating Appstacks for user's applications from Appvolume management console.
- Doing users personalization troubleshooting using DEM.
- Involved in DEM upgrade activities.
- Worked on DEM application profiler for VDI based user's applications.
- Manage user smart policy on VDI system and users level with the help of DEM.
- Worked on UAG configuration for external users VDI login.
- Troubleshoot and resolve ESXi and VDI issues by providing tier p1 and p2 incident ticket support.
- Manage and balance virtual data stores in Distributed Resource Scheduler (DRS) clusters.
- Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes and security configurations.
- Monitor performance and ensure system availability and reliability.
- Providing guidance and training for new comer in team.
- Providing RCA for sev1 incident and creating sop for that.
- Utilize Site Recovery Manager (SRM) for disaster recovery failover.
- Worked on cloud prod architecture which is part of disaster recovery change.
- Participate in after-hours on-call support rotation.
- Working on change process from start to end.
- Worked on service now and ITSM ticketing tool.
- Updating trello card for any in progress project and ongoing issues.
- Joining daily stand-up for providing all updates to team lead and manager.
- Involvement in vendor call if any tech support required from vendor.
- Actively leading the team for any challenging issues in team.
- Always finding good opportunity to learn new things related to technology.
- Learning Microsoft Azure and will get certification by end of this month.
Technical Service Specialist
IBM India Pvt Ltd
12.2016 - 08.2019
- Managing XenDesktop infra consist of XD7.6, PVS7.6, XD7.15, PVS 7.15
- Managing 8 XD sites which consist of around 8000 Personal Vdisk VDI each site
- Managing PVS Server used to stream the Window 7 Image.
- Responsible of Maintaining the VDI registration and other issues related to Personal Vdisk.
- Responsible of the patching activity/Vdisk Management, Updates that happens Site Wise.
- Manual Health check are done for the Infra Servers - DDC, PVS, License, Store Front.
- Establish and maintain service levels, Taking Care of the Initial Checks and troubleshooting done at the VMware end.
- Client: State Street Corporation
- VDI Specialist (VMware Horizon)
- Citrix Netscalar experience like load balancing/Content switching/GSLB.
- Client: Shop Direct Group
- Designation: VDI Specialist (VMware view)
ITO Delivery Consultant
Hewlett Packard Enterprise (On the payroll of Adecco)
08.2014 - 12.2016
- Administration & Installation of Citrix Xen App 6.0&6.5.
- Sound knowledge of BMC remedy and HPSM ticketing tool.
- Managing and doing health check for our infrastructure on daily and weekly basis.
- Strong Experience in Citrix XenApp infrastructure.
- Pooling report for user connected server from edge sight while working on user issue troubleshoot.
- Configuring Citrix FARM Server Policies, Printers & Load Manager.
- Working with Installation manager and publishing applications on Citrix.
- Strong knowledge of Web Interface and Citrix Farm configuration.
- Downloading & Installing Citrix patches and upgrades, day to day updates & security updates.
- Providing application and desktop access to users on the basis of user request.
- Troubleshoot issues related to pull printer.
- Managing Printers and their Drivers in Citrix farms and on print servers.
- Support and Configure Windows Terminal Server.
- Installation, Configuration & Administration of Windows 2003, 2008 R2 Servers.
- Citrix Troubleshooting Methodology, which is used as the basis for investigating issues that arise in IMA and data store communication.
- Creating & Managing Users, Groups, Organization Units & Group Policies.
- Troubleshooting Xendesktop issue via Citrix director.
- Resolving server related issues via Xencenter.
- Checking the server status through ESL.
- Worked on Gordon requested applications issues.
- Managing and updating vdisk through PVS.
- User profile management through Appsense.
- Worked on XenApp and Xendesktop 7.6.
- Worked on PVS 7.6.
- Worked on Nutanix hypervisor for more than 3000 VDI creation in Citrix Xendesktop infrastructure.
- Client: Ericsson
- Project Title: CLIENT VIRTULIZATION SERVICE (CVS)
System Engineer
Mindtree Limited (On the Payroll of Ingrain Technologies)
06.2011 - 08.2014
- Installation, Configuration of Xen App Servers 4.5/5.0/6.0/6.5 & Citrix Client Tools.
- Publishing Application as per Client's requirement.
- Administration of Citrix XenApp Farms.
- Assign, modifying application access to the users.
- Create and assign Load evaluators.
- Providing support using Citrix Deliver Service console.
- Publishing application, Deploying ICA client, checking sessions, managing server load and CPU utilization.
- Working on client ticketing tool (Bmc Remedy) and internal ticketing tool (Mwatch).
- Worked on windows servers performance monitoring.
- Building VM through VM template using VMware vSphere.
- Worked on basic windows servers' related issue.
- Client: RAET IT Operations
- Project Title: RAET IT OPS
Education
BTECH - Information Technology
BPUT University
Skills
Citrix virtualization expertise
Data center migration planning
Microsoft Azure platform expertise
VMware ESX deployment expertise
Windows server management
IT infrastructure oversight
VMware environment management
VMware Horizon expertise
IT infrastructure oversight
Partnership development
Product design expertise
Product strategy formulation
Agile product owner
Experience with agile frameworks
DevOps practices
Career Achievements
- Best Employee of the year Award for Citrix Administration in IT Team.
- CCA 7.15 LTSR certified.
- Google Cloud Certified Professional Certified.
- Microsoft Azure certified.
- Scrum master certified.
- SysTrack certified.
- VMware vSphere 6.5 foundation certified.
- Got appreciation email from client, delivery Manager and Lead.
- Onsite opportunity to UK, Liverpool for client peak support.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Achieved performer of the year by completing Automation tool Development and Testing with accuracy and efficiency.
- Collaborated with team of 10 in the development of Chubb Insurance .
- Achieved best quality of product through effectively helping with testing task
Certification
Scrum master certified
Timeline
Scrum master certified
03-2025
Citrix CCA certified
01-2025
Microsoft Azure certified
08-2024
Google Cloud certified
07-2023
Associate Consultant (Track lead)
HCL Tech
04.2021 - Current
Sr. System Engineer
ANSR Global Innovation Center LLP (Formerly Ascena Retail Group)
08.2019 - 03.2021
Technical Service Specialist
IBM India Pvt Ltd
12.2016 - 08.2019
ITO Delivery Consultant
Hewlett Packard Enterprise (On the payroll of Adecco)
08.2014 - 12.2016
System Engineer
Mindtree Limited (On the Payroll of Ingrain Technologies)
06.2011 - 08.2014
Associate manager Software Engineering
DXC Technology
BTECH - Information Technology
BPUT University