Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandeep Maddikuntla

Fresher
Hyderabad

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Softwware position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Recruiter

Solix
03.2024 - Current
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Collaborated with managers to identify and address employee relations issues.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Advertised job opportunities on social media platforms and job boards.

Account Manager

Thoughtwave
12.2022 - 09.2023
  • Generated advertising brochure for vendor use.
  • Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Team Lead

STRI
09.2021 - 12.2022
  • Adjusted equipment to meet different productivity levels.
  • Generated reports detailing findings and recommendations.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Recruiter

Neumeric Technologies
06.2021 - 09.2021
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.

Recruiter

Wallero Technologies
03.2020 - 06.2021
  • Implemented innovative recruitment techniques to attract top-tier talent in competitive markets, staying ahead of industry trends.
  • Effectively managed multiple simultaneous searches across various industries, proving adaptability and time management skills.
  • Collaborated with HR leadership regarding candidate salary determinations.

Recruiter

Avance Consulting Services
01.2020 - 02.2020
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.

System Administrator

Smartfolksinc
01.2019 - 01.2020
  • Ticket Management: Creating, updating, and resolving tickets in ServiceNow based on user requests or incidents.
    Incident Management: Triaging and resolving incidents reported by users or detected by monitoring systems.
    Change Management: Handling change requests, ensuring proper documentation, approvals, and implementation.
    Problem Management: Investigating recurring issues, identifying root causes, and implementing long-term solutions.
    Service Catalog Management: Maintaining the service catalog, ensuring accurate and up-to-date service offerings for users.
    Reporting and Analysis: Generating reports on ticket trends, SLA compliance, and performance metrics for management review.
    Integration Management: Configuring integrations with other IT systems for seamless data exchange and automation.
    User Management: Creating, modifying, and disabling user accounts, groups, and permissions in Active Directory.Group Policy Management: Configuring and applying group policies to enforce security settings, software deployments, and other configurations.
  • Account Provisioning and Deprovisioning: Managing user access to network resources and applications, including onboarding and offboarding procedures.
  • Authentication and Authorization: Ensuring secure access to network resources through proper authentication mechanisms and permissions.
  • Security Management: Monitoring for suspicious activity, enforcing security policies, and responding to security incidents related to Active Directory.
    Backup and Recovery: Implementing and testing backup solutions for Active Directory data to ensure business continuity in case of failures or disasters.
    Auditing and Compliance: Conducting regular audits of Active Directory configurations and access controls to ensure compliance with regulatory requirements.
    Issue Identification: Investigating reported issues, gathering information from users, and analyzing symptoms to identify underlying problems.
  • Diagnostic Tools: Utilizing diagnostic tools and techniques to troubleshoot hardware, software, and network issues.
  • Root Cause Analysis: Conducting thorough root cause analysis to understand the underlying reasons for incidents and prevent recurrence.
  • Escalation and Collaboration: Collaborating with other IT teams or external vendors to resolve complex issues that require specialized expertise.
    Documentation: Documenting troubleshooting steps, solutions, and best practices for future reference and knowledge sharing.
  • Continuous Improvement: Identifying trends in reported issues and proactively implementing improvements to prevent future incidents and enhance system reliability.

Education

B.Tech - ECE

Jntu
Hyderabad, India
04.2001 -

Skills

Client Relationship Management

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Timeline

Recruiter

Solix
03.2024 - Current

Account Manager

Thoughtwave
12.2022 - 09.2023

Team Lead

STRI
09.2021 - 12.2022

Recruiter

Neumeric Technologies
06.2021 - 09.2021

Recruiter

Wallero Technologies
03.2020 - 06.2021

Recruiter

Avance Consulting Services
01.2020 - 02.2020

System Administrator

Smartfolksinc
01.2019 - 01.2020

B.Tech - ECE

Jntu
04.2001 -

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