Experienced in opening and setting up over 50+ cinemas in leading cinema chains, strong leader with extensive F&B knowledge and a proven record of boosting revenue and ensuring customer satisfaction. Effective communicator skilled in budgeting, strategic planning, and team management.
Overview
21
21
years of professional experience
Work History
Assistant General Manager F&B
ROONGTA ENTERTAINMENT PVT LTD
Surat
01.2024
Oversee all food and beverage operations within the cinema across India
Develop and implement strategic plans to drive F&B revenue growth and profitability
Create and maintain F&B budgets, forecasts, and cost control measures
Complete setup of F&B operation at cinemas
Establish and enforce standard operating procedures (SOPs) for F&B processes
Ensure compliance with health and safety regulations, food safety standards, and licensing requirements
Drive initiatives to enhance the F&B menu offerings, promotions, and customer engagement
Analyze sales data, customer feedback, and market trends to identify opportunities for improvement and innovation
Lead, mentor, and develop the F&B operations team.
Senior Manager Procurement & Supply Chain (F&B)
MIRAJ ENTERTAINMENT LTD
Mumbai
04.2022 - 12.2023
Lead procurement and supply chain strategies to optimize sourcing, purchasing, and logistics operations
Develop supplier relationships, negotiate contracts, and ensure quality, cost, and delivery targets are met
Manage inventory levels, streamline processes, and implement cost-saving initiatives
Collaborate cross-functionally to align procurement activities with business objectives
Utilize data analysis to identify opportunities for process improvement and efficiency gains
Ensure compliance with company policies, regulations, and ethical standards
Mentor and coach team members to enhance performance and achieve departmental goals.
Manager F&B Operation
MIRAJ ENTERTAINMENT LTD
Mumbai
04.2018 - 04.2022
Managing food and beverage operations within the cinema across India
Responsible for complete setup of F&B operation at cinemas
Created, managed and oversee F&B budgets and forecasts
Responsible for effective cost control measures
Enhance and Promote new menu offering, promotions across all cinemas
Provide regular reports and insights to senior management on sales data, market trends and customer feedback for improvement and innovation.
Assistant Manager F&B Operation
MIRAJ ENTERTAINMENT LTD
Mumbai
11.2015 - 04.2018
Oversee day-to-day food and beverage operations in all cinema locations
Ensure efficient and smooth running of all F&B services
Establish, update, and enforce SOPs for all F&B processes
Train staff to adhere all procedures to maintain consistency and quality
Develop strategies to improve customer satisfaction and engagement with F&B services
Provide regular reports and insights to senior management
Use data to identify areas for improvement and innovation
Analyze sales data, market trends, and customer feedback.
Support procurement and supply chain activities, including sourcing, purchasing, and logistics
Assist in vendor selection, negotiation, and contract management to ensure cost-effective procurement
Coordinate with internal stakeholders to meet inventory needs and optimize supply chain processes
Analyze supply chain data to identify opportunities for efficiency improvement and cost reduction
Monitor inventory levels and track shipments to ensure timely delivery and minimize stockouts
Assist in implementing procurement strategies to meet organizational objectives.
Senior Store Executive
PVR Limited
Mumbai
06.2006 - 12.2008
Ensure efficient inventory management, including stock replenishment and monitoring
Collaborate with management to implement store policies and procedures
Supervision on food counters, handling queries and complaints at the service counter
Achieving the sales parameters target set for the day
Maintain and achieve the COGS targets set by the management.
Customer Representative
INOX LEISURE LTD
Mumbai
08.2005 - 06.2006
Provide exceptional customer service to patrons visiting the cinema by handling inquiries, comments, and complaints in a professional and courteous manner
Process ticket sales, concession orders, and membership transactions accurately
Uphold cinema policies and procedures
Assist with other duties as assigned by management to support smooth operations.
Stock In Charge
DISKOVERY VIDEO & LASER CO.
Mumbai
04.2003 - 07.2004
Oversee all aspects of store operations, including inventory management, sales, and customer service
Resolve customer complaints and address any issues or concerns in a timely and professional manner
Collaborate with management to develop and implement strategies to achieve sales targets and maximize profitability
Prepare reports on store performance, including sales data, inventory turnover, and customer feedback.
Education
Commerce -
Yashwantrao Chavan University
Certificate course in Ms Office 2000 & Internet Application. -
Certificate course in Corel Draw, Photo shop & PageMaker. -
Skills
Communication Skills
Analytical Skills
Ability to Learn Quickly
Teamwork Skills
Business operations knowledge
Operations Management
Vendor Relationship Management
Process Improvements
Personal Information
Title: F&B Cinema Operation I Procurement I Supply Chain
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Additional Information
Experienced in SAP with proficiency in MM, FICO and SD modules., Proficient in cinema software VISTA and Showbiz.