SANDEEP N
BANGLORE,INDIA
Summary
Offering strong organisational and communication skills, bolstered by background in customer service and sales. Knowledgeable about building client relationships, problem-solving, and delivering tailored solutions. Ready to use and develop negotiation, time management, and strategic planning skills in [Desired Position] role.
Driven professional with knack for building strong client relationships, showcasing excellent communication and problem-solving skills. Adept in project management and negotiation, ensuring smooth coordination and client satisfaction. Committed to delivering impactful results, fostering growth, and enhancing client engagement.
Experienced sales professional with hardworking mentality and demonstrated success in increasing company profits. Familiar with preparing contracts, researching markets and collaborating with suppliers to improve quality. Clear communicator and practised multitasker with excellent problem-solving and relationship-building abilities.
Highly experienced in account management with career focus on achieving client satisfaction and company growth. Capable of driving business success through managing key accounts and forging strong relationships with clients. Unique skill set includes strategic planning, negotiation and problem-solving.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Account manager
Emarat Impex
Bengaluru, Karnataka
03.2024 - 10.2024
- Managed customer product and service queries, resolving effectively and efficiently.
- Handled returns and refunds smoothly ensuring customer satisfaction.
- Implemented effective product listing techniques, increasing conversions.
- Managed supplier relationships, improving stock availability and pricing.
- Proactively addressed negative reviews to maintain high seller rating.
- Researched and applied proven marketing techniques to drive sales.
- Researched courier and shipping rates to consistently offer most favourable pricing.
- Managed and maintained AWS instances for optimal functionality.
- Facilitated seamless migration of applications from physical servers to AWS cloud platforms.
- Introduced operational and administrative procedures to uphold integrity of current processes.
- Identified areas of improvement in the supply chain process, formulating action plans accordingly.
- Reviewed purchasing, storage and distribution practices in line of industry advancements.
- Coordinated dispatching of transport vehicles distributing goods across [Location].
- Improved operational efficiency with meticulous inventory management.
- Analysed market trends for better forecasting of product demand.
Sports leader
Decathlon
Bengaluru, Karnataka
02.2024 - 02.2024
- Demonstrated specific skills and techniques, providing time for controlled practice.
- Motivated individuals and groups to achieve positive results against set goals.
- Hired, trained and supervised coaching staff to ensure effective and efficient performance.
- Instilled sense of commitment, drive and responsibility in young people.
- Facilitated skill development workshops resulting in increased technical prowess amongst athletes.
- Earned players' respect by demonstrating expertise in [Area of expertise].
- Delivered high sales performance within budget to strict deadlines and targets.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Analysed and audited market competition, developing sales strategies that showcase unique business offerings.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Placed customer orders, providing guidance on product delivery timeframes.
- Established and maintained positive, profitable client relationships through superb communication.
Education
Bachelor of Business Administration - Financial Management
Ramaiah University of applied Sciences
Bengaluru, Karnataka 07.2018 - 09.2021
Pu -
Nagarjuna Pre University Collage
Bengaluru, Karnataka 06.2016 - 03.2018
10th -
SESHADRIPURAM High School
Bengaluru, Karnataka 06.2015 - 03.2016
Skills
- Order management
- Needs analysis
- Public speaking
- Inventory Management Software
- Digital marketing fundamentals
- Communication
- Proficiency with CRM systems
- Customer retention strategies
- Business negotiation
- Time efficiency
- Trend forecasting
- Vendor management
- Client development
- Talent Management
- Store opening and closing
- Relationship-building
- Strategic planning
- Converting leads
- Decision making
- Customer Service
- Persuasive communication expertise
- Stocking and replenishing
- Product training
- Report-writing
Affiliations
- Volley Ball
- Seaking new things
- Researching
- Hiking & trekking
Accomplishments
State level Inter school volleyball tournament, Sails Target, NCC A certificate
Timeline
Account manager
Emarat Impex
03.2024 - 10.2024
Sports leader
Decathlon
02.2024 - 02.2024
Bachelor of Business Administration - Financial Management
Ramaiah University of applied Sciences
07.2018 - 09.2021
Pu -
Nagarjuna Pre University Collage
06.2016 - 03.2018
10th -
SESHADRIPURAM High School
06.2015 - 03.2016
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