Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Projects
Course Training Completed
Attributes
Timeline
Generic

Sandeep N

Bengaluru

Summary

Dynamic SR Release Lead at Wells Fargo specializing in Terraform and Ansible, enhancing cloud environment availability and reliability. Proven success in mentoring teams and improving deployment efficiency through CI/CD pipelines. Skilled in process automation and compliance, promoting collaboration across engineering teams for peak performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr Release Lead

Wellsfargo.India Pvt Ltd
bangalore
08.2024 - 02.2026
  • Managed production deployments for multiple applications across Azure public cloud, PCF, Windows, and Linux platforms.
  • Have experience in deploying IaC components using Terraform.
  • Have worked on infrastructure provisioning on Azure cloud using Terraform.
  • Have renewed certificates and deployed onto the servers through JARVIS.
  • Have played a key role in the migration of the container-based applications from PCF – Pivotal Cloud Foundry onto Red Hat Open Shift Kubernetes Platform.
  • Have ensured high availability and reliability of OpenShift clusters, implementing monitoring and alerting tools.
  • Configured alerts in SPLOC – Splunk Observability Cloud APM, Grafana, Thousand Eyes, and Prometheus.
  • Automated health checks for applications and servers, including monitoring URLs using Ansible Tower.
  • Have setup and implemented Windows health check automation and self-healing of critical app services and apps like Tomcat etc. using Ansible.
  • Working closely with the Dev Teams on onboarding and trainings on Gen-AI – Tachyon AI and Github Copilot(OpenAI).
  • Played a key role in identifying the non-functional requirements as per the application and have worked with development teams to implement the same.
  • Collaborated with engineering teams within Wells Fargo Home Lending to address key production issues and improve application stability.
  • Played a key role in organizing the BCP – Disaster Recovery Exercise.
  • Have trained teams on SRE and the key principles of it.
  • Led and mentored a 10-member SRE team, while assisting L0 and L1 production support teams with their execution.
  • Participated in platform migration activities to the OpenShift Container platform from Pivotal Cloud Foundry.
  • Shared knowledge with multiple teams on Ansible and Windows onboarding to the Ansible platform.

Release Lead–Sr DevOps Lead

Publicis Sapient
bangalore
05.2023 - 07.2024
  • Collaborated with development teams to enhance and streamline application release processes, reducing bottlenecks.
  • Designed and implemented CI/CD pipelines for software deployment efficiency.
  • Developed automation scripts and tools to improve deployment process efficiency and consistency.
  • Mentored junior engineers on best practices in DevOps methodologies, fostering team skill development.
  • Managed cloud services to ensure optimal performance and availability.
  • Deployed containerization solutions such as Docker to improve application portability.
  • Implemented backup strategies utilizing technologies like EBS snapshots or S3 buckets.
  • Conducted security assessments to ensure compliance with industry standards.
  • Collaborated with development, QA, and IT operations staff to enhance software productivity.

Senior DevOps Engineer

Cognizant technology Pvt Ltd
bangalore
01.2021 - 04.2023
  • Developed and executed DevOps strategy to deploy software that improves application health and performance.
  • Designed and implemented CI/CD pipelines to enhance software deployment efficiency and reduce time to market.
  • Automated infrastructure provisioning with Infrastructure as Code tools to streamline resource management and increase deployment consistency.
  • Integrated container orchestration technologies for scalable application management.
  • Managed cloud services to ensure optimal performance and availability.
  • Established logging solutions such as ELK stack for monitoring system performance metrics.
  • Implemented backup strategies utilizing technologies like EBS snapshots or S3 buckets.
  • Mentored junior engineers on best practices in DevOps methodologies.
  • Provided technical guidance on best practices related to DevOps engineering roles.

DevOps Lead

Harman Connected Services Pvt Ltd
bangalore
11.2014 - 12.2020
  • Oversaw cloud infrastructure leveraging AWS and Azure services to support scalable application deployment.
  • Configured, managed, and monitored cloud-based services such as AWS EC2, S3, EBS, ELB, RDS using Terraform and Ansible.
  • Developed CI/CD pipelines that streamlined deployment processes and reduced manual effort.
  • Implemented containerization technologies such as Docker and Kubernetes for faster delivery cycles.
  • Deployed microservices on Kubernetes clusters in order to increase scalability and availability of services across multiple regions.
  • Collaborated with development teams to improve application reliability.
  • Monitored system performance and resolved issues proactively.
  • Configured monitoring tools like Graphite and Grafana to enhance visibility into performance metrics.
  • Conducted system backups and disaster recovery planning regularly.

Sr Operations Engineer

IBM INDIA PVT LTD
02.2012 - 10.2014
  • Diagnosed and resolved network connectivity issues for end-users, enhancing overall user experience.
  • Analyzed system logs, identified potential issues, and implemented solutions in a timely manner.
  • Resolved escalated customer service requests to ensure successful resolution of customer complaints.
  • Created and implemented troubleshooting processes, increasing efficiency and customer satisfaction.
  • Managed daily backup processes for all servers, ensuring data integrity and rapid recovery in case of system failures.
  • Educated staff on best practices for IT security and data protection measures.
  • Installed and configured operating systems and essential applications on user devices.
  • Documented support processes and user manuals for future reference and training purposes.
  • Developed and maintained user accounts, permissions, and access rights.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Participated in weekly meetings with other IT staff members in order to discuss new technologies or strategies for improving efficiency within the department.
  • Assisted customers with various types of technical issues via email, live chat, and telephone.

IT Support Engineer

Mayur Enterprise Pvt Ltd
bangalore
07.2009 - 01.2012
  • Acted as the first point of contact for incoming technical service calls and emails.
  • Provided technical assistance to users via phone, email, and in-person support.
  • Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
  • Installed and configured hardware and software for end-user workstations.
  • Trained new staff on IT policies, procedures, and troubleshooting techniques.
  • Collaborated with team members to streamline IT support processes and workflows.
  • Developed and launched new troubleshooting processes, enhancing customer satisfaction and service efficiency.
  • Worked with internal teams to deliver accurate information to customers and service accounts.
  • Assisted in the implementation of security protocols for data protection initiatives.
  • Assisted customers in understanding products, components and systems using technical demonstrations.
  • Incorporated feedback from customer satisfaction surveys to elevate service quality.

Education

BE - Computer Science

Sri. Venkateshwara College of Engineering
Bangalore
01.2009

Skills

Monitoring Tools: Grafana, Prometheus, AWSCloudWatch, New Relic, AppDynamics, Thousandeyes

Configuration Management: Ansible

CICD : Jenkins, IBMUdeploy, AzureDevops, Bamboo,Harness

Version Control: Github, BitBucket

Code Quality: SonarQube

Project management: Jira & Confluence(Agile) , ServiceNow

Cloud Platforms:

Azure (ActiveDirectory, COSMOS DB, Devops, App services, App Gateways, VPNs, Storage Accounts, Load Balancers)

AWS (EC2,IAM,CloudWatch,Route53,S3,Cloudtrail,CloudFront, EFS,VPC, AutoScaling, Elastic Cache,

EKS,ECS, Glacier, SNS,SQS, RDS, Application Firewall (WAF), AWS Shield, Transit Gateway)

Container Orchestration: Kubernetes, Docker, Minikube, Openshift(basic admin)

Infra Automation: Terraform

Database: MySQL, RDS

Scripting Language: Python

Web Technologies : Bootstrap(HTML,JAVASCRIPT,CSS,XML)

Certification

  • AWS Certified Solution Architect – Associate
  • MS Office – Govt of Karnataka
  • Git & Jenkins – Udemy Certification, 2025
  • Ansible Hands-On Udemy Certification, 2025
  • AI for Business Professional HP, 2026

Personal Information

  • Date of Birth: 07/10/85
  • Nationality: Indian

Projects

Project Name: Banking Application- Insurence

Client : (US Based)

Tools: Jenkins, Github, Ansible, Terraform , Openshift, Harness, AppDynamic, Prometheus, Thousandeyes

Role : Infra Provisioning, CICD Setup Pipeline, Ansible Configuration

Duration : 2024 July – 2026 Feb

Project Name: Hitachi –Web Application Internal Project

Client : (Corotia Uk Based)

Tools: Jenkins,Gitlab,Ansible,Terraform & Terragrunt,AWS, Cloud Migration

Role : Infra Provisioning, CICD Setup Pipeline, Ansible Configuration

Duration : 2021 Jan – 2022 Dec

Project Name: Anthem Medisys (Health Care Project)

Client : AmerigroupInc../ AIM Specialty Health (Cognizant tech Soln)

Tools: Jenkins,Github,Bitbucket,Ansible,IBM UCD,UCR,AWS,Docker(ECR),Kubernates(EKS),Openshift, Jenkins CloudBees, Prometheus, Grafana, SonarQube.

Role : Jenkins CICD Pipeline, Cloud Migration, Ansible Configuration,Openshift Cluster Monitoring, Troubleshoting Infr Issues

Duration : 2021 Jan – 2022 Aug

Project Name: Uk Cooperative Society (Banking Project)

Client : UK based food Suppliers (Harman Connected Service)-Team Size 8

Tools: Bitbucket,Prometheus,Grafana,Rancher,PHP MYSQL,Jenkins CICD,SonarQube,Vulnerability Scanning, Cloudformation.

Role : AWS Cloud Migration,Jenkins CICD ,Rancher Cluster Setup,Ansible Confgiuration, SonarQube

Duration and Client: July 2020 to Dec 2020

Project Name: Dinning Club Group (SupplyChain Project)

Client : UK based food Suppliers (Harman Connected Service) ( Team size 4)

Tools: Bitbucket,Prometheus,Grafana,Rancher,PHP MYSQL,Jenkins CICD,SonarQube,Vulnerability Scanning.

Role : AWS Cloud Migration,Jenkins,Rancher,Ansible,Bitbucket,Prometheus,Grafana.

Duration and Client: July 2017 to Dec 2019

Project Name: Last Mile Link Technology (CitySprint)

Client : Uk Based Courier (Harman Connected Service) ( Team Size 8)

Tools: Bitbucket, Jenkins, AWS, Sql Server,ASP Dotnet,Postman API.

Role : Release Process, CICD , Configuration Changes, Application Monitoring, Environment Maintenance

Duration and Client: Aug 2015 to Mar 2016

Project Name: Ladbrokes Integration (Betting and Gambling)

Client : UK based Betting and gambling Project (Harman Connected Service) ( Team size 4)

Tools: Github, Jenkins, Nagios,Ansible, MongoDB, Dotnet, Server Monitoring.

Role : Release Process, CICD , Configuration Changes, Application Monitoring, Environment Maintenance

Duration and Client: May 2016 to June 2017

Project Name: Bank of Ireland

Client : Uk Based Bank (IBM INDIA PVT Ltd) (Team size 20)

Tools: Linux and Windows Server Operations

Role : Monitoring Server, Incident Mgmt, Change Mgmt, Troubleshoting Issues, Configuration Changes

Duration and Client: Feb 2012 to Oct 2014

Course Training Completed

  • MySql 5.0
  • Python Programming
  • Devops
  • Hadoop 2.0
  • AWS
  • DataScience
  • ITIL Trained

Attributes

  • Multi-Lingual (English, Hindi, and Kannada)
  • Hard-working
  • Good communication skills
  • Ability to take responsibility
  • Friendly
  • Team player

Timeline

Sr Release Lead

Wellsfargo.India Pvt Ltd
08.2024 - 02.2026

Release Lead–Sr DevOps Lead

Publicis Sapient
05.2023 - 07.2024

Senior DevOps Engineer

Cognizant technology Pvt Ltd
01.2021 - 04.2023

DevOps Lead

Harman Connected Services Pvt Ltd
11.2014 - 12.2020

Sr Operations Engineer

IBM INDIA PVT LTD
02.2012 - 10.2014

IT Support Engineer

Mayur Enterprise Pvt Ltd
07.2009 - 01.2012

BE - Computer Science

Sri. Venkateshwara College of Engineering
Sandeep N